On arrival at approximately 18.45pm, the reception was manned and I was shown to my room on the ground floor 😀(room change due to not able to climb stairs - hip issue)
There was no heating switched on, no spare bedding, the bathroom was not up to hygienic standards - toilet bowl was limescale stained and what looked like droppings or crumbs? on the floor. Checked the bed and it looked like it had just been tidied up and had my doubts whether clean bedding was used.
Went to reception and no-one was there to speak to regarding the issues and as it was late, I was also tired from a long journey, decided to make the best of things. In the morning, I tried twice to go to the dining room for breakfast, but the door was locked. I phoned the reception number to enquire about getting breakfast and got no answer. About an hour approx., I received a call and the lady said that as I had not ordered it, no breakfast was available and I had only paid for bedroom. The place is a B & B.! It also stated on the receipt for the room, breakfast was proved but would have to pay for it.!
I also asked if I could leave the room a half hour later than 10.30am and she wasn’t happy and said - “huh, alright, I’ll have to clean the room tomorrow then.!”
The bedroom door had to be slammed to shut it, but that was explained to me by the receptionist when I arrived.
I experienced a cold and uncomfortable night and do not recommend anyone to stay there for any price. H&S issues - needs inspection.