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"Lovely hotel to visit, had everything, staff were great couldn’t recommend more if staying in Bilbao - right next to San Mamés Stadium"

"Lovely stay. Friendly staff in reception,bar and restaurant. Food was delicious. Great location for metro"

"It is a wonderful option for last night, next to the airport hotel. "

"The shared spaces are lovely. They really make an effort to make this place feel comfortable, clean and welcoming. The actual room though are not great. Just bunk beds with curtains. I guess it is nice to have the toilet, sink and shower in the room, but when you are sharing a room, I would have preferred having a more private space for showering etc. the street behind the room I stayed was incredibly noisy. I was able to tune it out but if you need quiet to sleep make sure your room is not facing the street. "

"Air port shuttle never came after calling for a pick up. Our shower head would not lock in position so could not rinse off well. Otherwise, hotel is close to the airport. Good breakfast. "

"The staff was excellent, so very helpful when I realized I left a jacket behind. They were able to send it ahead to where we were staying in a few days. Breakfast on the seventh floor was lovely both the food, view & staff. It was an about 15 to 20 minute walk into the old town but easy to do. We really enjoyed our time at the grand artist."

"We had a wonderful time at this hotel. The views of the river were lovely. The room was beautifully clean. Staff friendly. Breakfast was excellent. The highlight of our holiday!"

"Great place and staff was amazing"

"Room is cleaned every day of the stay. Did not take out breakfast as I like venturing out every morning. Reception staff was very professional."