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"The location of the property is right in the middle of everything you will need for your stay. The grotto was ashort walk from the hotel with many souvenir shops and cafés along the way. There was parking available and the facilities are very clean, and have been beautifully maintained, keeping its historical origins."

"The property is a little dated , but very clean. Special thanks to virginia excellent in every way. Centrally , locate it and on a bus line"

"Clean comfortable spacious friendly and helpful staff"

"The Hotel and staff exceeded all our expectations. Our stay there was the perfect way to enjoy the sanctuary and the town. 10/10"

"Amazing stay Hôtel was nicely situated to the town and the sanctuary just a short walk as my wife use a disabled scooter access was very easy with a wheelchair lift just inside the entrance and the staff were always very quick to operate it for us and always with a smile nothing was to much trouble Manon on reception and her staff were amazing so attentive to all our needs and a credit to the hotel the buffet continental breakfast was well stocked and a very good selection A great base to see all the sights will definitely be booking for next year as a lovely location by the river for river view and a view of the Pyrenees book a room with a balcony which we did not and regretted not doing so Highly recommend this hotel And a big thank you again to all the staff for making our stay memorable "

"Room was basic but clean. Staff were helpful. although the checking in time was 3 pm as our room was ready well before 3 pm we were allowed to check in early. The hotel provides breakfast only. No other meal is provided. Will go back again."

"This hotel has a very professional and helpful staff that go above and beyond to help. The room is clean and simple. I was here for a pilgrimage. Don’t expect the Ritz. There is no air conditioning. You get a good sized room with simple furniture and what you need for a comfortable stay. The bed was comfortable. What you are buying most of all is the location to the religious activities at Lourdes. It is an easy walk. The hotel’s restaurant has a good ambiance, the wait staff are attentive and the food is very good. I ate dinner there twice. I was content with the food. There are many shops including the one at the hotel, which offers a ten percent discount and a free candle for the candlelight procession at 9 pm."

"Staff not overly friendly. Good location"

"Clean environment "