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Novotel

3.0 star property
Hotel in Poza Rica with free valet parking and a 24-hour health club

Choose dates to view prices

Photo gallery for Novotel

Restaurant
Gym
Standard Double Room | Hypo-allergenic bedding, down comforters, desk, laptop workspace
Front of property
Free self parking, free valet parking
Novotel offers a welcoming retreat with practical comforts like a daily manager's reception and an onsite coffee shop. Guests enjoy free in-room WiFi and dry cleaning services. The attentive staff consistently earns positive feedback from visitors.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Pet friendly
  • Gym
  • Housekeeping
The current price is AED 149
AED 176 total
includes taxes & fees
11 Nov - 12 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Single Room

Standard Single Room | Hypo-allergenic bedding, down comforters, desk, laptop workspace

Standard Single Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Ceiling fan
Rainfall showerhead
Free bottled water
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, down comforters, desk, laptop workspace

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Ceiling fan
Rainfall showerhead
Free bottled water
  • Sleeps 2
  • 2 Double Beds OR 1 Twin Sofa Bed

View all photos for Triple Room

Shower, rainfall showerhead, hair dryer, towels

Triple Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Ceiling fan
Rainfall showerhead
Free bottled water
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Double Room

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Classic Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Ceiling fan
Rainfall showerhead
Free bottled water
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Double Room Standard

  • Sleeps 2

About the neighborhood

Map
BLVD. ADOLFO RUIZ CORTINEZ No. 713, COL. 27 DE SEPTIEMBRE, Poza Rica, VER, 93320

What's nearby

  • University Veracruzana Poza Rica - 3 min walk - 0.3 km
  • Hospital Regional Pemex - 5 min walk - 0.5 km
  • Park of the Americas - 10 min walk - 0.9 km
  • 18 de Marzo Square - 14 min walk - 1.2 km
  • Plaza Gran Patio Shopping Mall - 6 min drive - 5.7 km

Getting around

  • Poza Rica, Veracruz (PAZ-El Tajin National) - 28 min drive

Restaurants

  • ‪Café Selecto - ‬5 min walk
  • ‪Restaurante Santander - ‬4 min walk
  • ‪Sopes El Texano - ‬5 min walk
  • ‪Mariscos El Pirata - ‬3 min walk
  • ‪Tres de Azucar Snack & Drinks - ‬4 min walk

About this property

Novotel

Property highlights
You can look forward to a free daily manager's reception, a coffee shop/cafe, and dry cleaning/laundry services at Novotel. In addition to a bar and a 24-hour health club, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking and valet parking
  • Luggage storage, a water dispenser, and laundry services
  • A TV in the lobby, smoke-free premises, and a porter/bellhop
Room features
All 72 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with rainfall showers and shampoo
  • 32-inch flat-screen TVs with cable channels
  • Ceiling fans, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception

Restaurants on site

  • RESTAURANTE LOS NARANJOS

Things to do

  • 24-hour health club
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 300 per pet, per night, plus a deposit of MXN 200 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet deposit: MXN 200 per night
  • Pet fee: MXN 300 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Property is also known as

Novotel Hotel Poza Rica
Novotel Poza Rica

Frequently asked questions

Is Novotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of MXN 200 per night and a fee of MXN 300 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Novotel?

Self parking and valet parking are free at this property.

What time is check-in at Novotel?

Check-in start time: noon; Check-in end time: 6:00 PM.

What time is check-out at Novotel?

Check-out is at 1:00 PM.

Where is Novotel located?

Situated in Poza Rica, this hotel is within a 10-minute walk of University Veracruzana Poza Rica and Hospital Regional Pemex. 18 de Marzo Square and Park of the Americas are also within 15 minutes.

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Reviews

Novotel Reviews

8.4

Very Good

8.4

Cleanliness

8.0

Amenities

8.4

Staff & service

8.0

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 19 out of 53 reviews
Rating 8 - Good. 27 out of 53 reviews
Rating 6 - Okay. 4 out of 53 reviews
Rating 4 - Poor. 3 out of 53 reviews
Rating 2 - Terrible. 0 out of 53 reviews

Reviews

10/10 Excellent

Lucina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness! Pretty affordable , very kind staff. Convenient ubication , close to downtown by walking but not to close to keep it quiet. I gladly would be back again.
Stayed 1 night in Feb 2024

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facil acceso, en una avenida grande. Tiene un estacionamiento amplio
Stayed 1 night in Sep 2025

10/10 Excellent

ANGEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable y atento
Stayed 1 night in Jul 2025

10/10 Excellent

Diana A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio, todo su persona fue muy amable, excelente lugar y sus desayunos muy ricos.
Stayed 2 nights in May 2025

8/10 Good

Pablo Erasmo

Liked: Cleanliness, staff & service, property conditions & facilities
Llegué me instale y salí, regresando a las 1.00 am y ya no tenía cupo el estacionamiento, tuve que rogarles para que me acomodara en un espacio pequeño con la advertencia que podrían hablarme a cualquier hora si no podía salir otro vehículo Querían que lo dejara en la calle, eso no me gustó, ya que yo contraté buscando un lugar con estacionamiento Eso no me gustó
Stayed 1 night in Apr 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Buen lugar cerca de donde tenia que ir,
Stayed 1 night in Mar 2025

8/10 Good

ROSA ISELA GOMEZ

Liked: Cleanliness, staff & service, amenities
Todo excelente el único detalle es que el clima de la habitación como es de ventana hace mucho ruido Por otro lado el restaurante y la limpieza muy bien
Stayed 2 nights in Mar 2025

8/10 Good

AHUIZOLT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención del personal, cómodo y limpio!
Stayed 5 nights in Feb 2025

10/10 Excellent

Mayari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cómodo,limpio, buen trato y estacionamiento.
Stayed 2 nights in Dec 2024

6/10 Okay

Antonio

Disliked: Cleanliness

Mala

Tenía cucarachas con eso se dice todo
Stayed 2 nights in Nov 2024

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ME PARECIO BUEN LUGAR, TENIA RESTAURANTE POR LO QUE NO HABIA QUE IR FUERA.
Stayed 1 night in Aug 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Jun 2024

8/10 Good

LART Claudia

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Había cucarachas pequeñas en mi habitación y una cama individual que al estar sin ropa de cama se notaba el colchón muy viejo y sucio
Stayed 3 nights in Mar 2024

4/10 Poor

Hilario

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Al llegar habiamos indicado que llevabamos mascota, nos registramos y cuando regresamos ese dia de la playa por la tarde se nos indico debiamos hacer un pago extra por la mascota, cosa que no se nos indico antes. Tanto en la app como el hotel deberian estar o indicar que se maneja ese ripo de cobro adicional para que no fuera sorpresa ckmo no la llevamos nosotros. La puerta del baño se atoraba, y la de la ducha estaba desoldada y no cerraba,
Stayed 2 nights in Mar 2024

8/10 Good

FERNANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
esta muy accecible
Stayed 2 nights in Dec 2023

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mejoren con las reservaciones

Cuando llegue no tenían mi reservación el muchacho le dio solución solo fue una poca más tardado , lo q no me gustó fue que habían militares en el hotel y es incómodo por el echo q no pudimos abrir las cortinas de la habitación por qué estaban hasta en la azotea y ocupaban la mitad del estacionamiento y tube que dejar mi carro en la calle
Stayed 2 nights in Dec 2023

8/10 Good

Rulo

Liked: Cleanliness, staff & service, property conditions & facilities
Es muy cómoda y espaciosa las habitaciones solo que demora en enfriar los climas.
Stayed 3 nights in Jun 2023

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Es céntrico, instalaciones cuidadas, atención muy amable y esmerada, muy pulcra y amplios
Stayed 1 night in Mar 2023

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia agradable y funcional.

Balance en calidad precio, ayuda el contar con restaurante, ubicación céntrica, habitaciones sencillas pero funcionales, limpio, sobre boulevard principal un poco de ruido, wifi básico, Tv no smart cable.
Stayed 3 nights in Jan 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las necesidades necesarias para estar comodo,excelente servicio y amabilidad. En la habitación que me tocó aveces se iba la señal del internet y la pantalla de la habitación no es la mejor pero en general es un lugar recomendable para estar comodo y si tuviera que regresar a poza rica seguramente me quedaría de nuevo.

6/10 Okay

mariann

Liked: Cleanliness, amenities
No me gustó, yo fue en diciembre hacía frío y las camas solo tienen la sabana y la colcha súper delgada y vieja, lugar súper pequeño. :(

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable

Bastante centrico ybuena comodidad
Stayed 1 night in Sep 2022

6/10 Okay

Juan Carlos Veru

A pesar de que éramos 4 personas, se reservó para 4 personas, solo había 2 toallas, se pidieron otras 2, pero solo llevaron una. Las sábanas estaban en mal estado: una pequeña parte estaba quemada.
Stayed 1 night in Jul 2022

8/10 Good

hector raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

los visitantes tambien pagan

La verdad el hotel esta bien lo que no me gusto es que no puedes resibir visitas agenas a los que estan en el hotel, en otras palabras tienes qué pagar por tener visitas en la habitacion que uno ya pago
Stayed 2 nights in Jul 2022

10/10 Excellent

Anuer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place, close to eveything
Stayed 3 nights in May 2022