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General

5.0 star property
Luxury hotel with a sauna and a 24-hour front desk

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Photo gallery for General

Front of property
Sauna
Interior entrance
Lobby sitting area
Breakfast area

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,003 reviews
The price is AED 507
AED 585 total
includes taxes & fees
Aug 31 - Sep 1
Iron Gate Hotel & Suites Prague by BHG

About the neighborhood

Map
Svornosti, 10, Prague, PRG, 15000

What's nearby

  • Dancing House - 11 min walk - 0.9 km
  • Wenceslas Square - 3 min drive - 1.8 km
  • Old Town Square - 3 min drive - 2.4 km
  • Prague Astronomical Clock - 3 min drive - 2.4 km
  • Charles Bridge - 3 min drive - 2.4 km

Getting around

  • Zborovská Stop - 3 min walk
  • Praha-Smichov Station - 15 min walk
  • Vaclav Havel Airport (PRG) - 31 min drive

Restaurants

  • ‪Smíchovská náplavka - ‬4 min walk
  • ‪Pivovar Staropramen - ‬5 min walk
  • ‪Potrefená husa Na Verandách - ‬5 min walk
  • ‪9Ítka - ‬3 min walk
  • ‪BON - Nádražní - ‬4 min walk

About this property

General

Luxury family-friendly hotel near Wenceslas Square
You can look forward to an airport shuttle, dry cleaning/laundry services, and car rentals on site at General. For some rest and relaxation, visit the sauna. The on-site international cuisine restaurant, Viva Victoria, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
Other perks at this hotel include:
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • Supervised childcare (surcharge), concierge services, and multilingual staff
Room features
All guestrooms at General boast thoughtful touches such as laptop-compatible safes and air conditioning, as well as amenities like free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • HDTVs with premium channels
  • Childcare services, coffee/tea makers, and daily housekeeping

Languages

Czech, English, French, Russian

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9.6 out of 10, Exceptional, 591 reviews
The price is AED 2,726
AED 3,070 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Self parking on site (EUR 20 per night)
  • Valet parking on site (EUR 20 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Vine Bar
  • Viva Victoria

Things to do

  • Sauna

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 1890

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • HDTV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 50.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.04 per person, per night, up to 60 nights

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 28 per vehicle (one-way)
  • Self parking fee: EUR 20 per night
  • Valet parking fee: EUR 20.00 per day (in/out privileges)
  • Rollaway bed fee: EUR 50.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

General Hotel
General Prague
Hotel General
Hotel General Prague
General Hotel Prague
General Hotel
Hotel General
General Prague
General Hotel Prague

Frequently asked questions

Is General pet-friendly?

No, pets are not allowed at this property.

How much is parking at General?

Self parking is available for EUR 20 per night. Valet parking is available for EUR 20.00 per day. Limited spots are available.

What time is check-in at General?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at General?

Check-out is at noon.

Does General provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 28 per vehicle applies.

Where is General located?

This family-friendly Prague hotel is located in the business district, within a 15-minute walk of Staropramen Brewery and Dancing House. Old Town Square and Prague Castle are also within 2 mi (3 km). Zborovská Stop and Anděl Station are within a 5-minute walk.

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General Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 335 out of 440 reviews
Rating 8 - Good. 90 out of 440 reviews
Rating 6 - Okay. 12 out of 440 reviews
Rating 4 - Poor. 1 out of 440 reviews
Rating 2 - Terrible. 2 out of 440 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely & clean, lovely competent staff. Room was very hot (even after tuning down hearing and opening window) and sloping roof was a bit of a pest.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My initial perception of this hotel were wrong. The location may be out of the circle of activities, but the staff and services make up for that. The rooms are good sized, beds are comfortable - ask for extra mattress if you like it soft - and the bath tubs are good for soaking. The breakfast gets you ready for the day. With the low cost of transportation or if you like to walk, this hotel is well worth overlooking its location.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2019

10/10 Excellent

Toastfan, Mettmann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Stil des Hotels spiegelt wunderbar die Stadt Prag mit ihren Sehenswürdigkeiten wieder. Es ist ein sehr individuelles Kleinod mit freundlichem, zuvorkommendem Personal, und damit bestens geeignet, selbst in einer großen Stadt einige ruhige, erholsame Momente genießen zu können. Aufgrund der überschaubaren Anzahl der geschmackvoll eingerichteten sauberen Zimmer bietet das Hotel einen willkommenen Kontrast zu den großen Hotelketten ähnlicher Kategorie. Das Frühstück lässt kaum Wünsche offen.
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel General is a roomy clean well run facility. The rooms are large compared to many Europe hotels, and the staff works hard to please guests. It is in a quiet neighborhood, which is good for some, although the bar is rarely used and only staffed if a guest goes down there. No one comes in from the outside. TVs are decent old flat panels, but do not have HDMI connectors for computers or devices. Breakfast buffet is excellent, and there are both subway and train stations within easy walking distance.
Stayed 7 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was exactly as noted on Expedia. No surprises. Great staff, comfortable room and perfect location. Would recommend to anyone.
Stayed 6 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Breakfast was great and staff very friendly and helpful. Good location.
Stayed 3 nights in Oct 2019

8/10 Good

Nicole, België

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Het hotel is goed gelegen; In de buurt van een hop-on-hop-off. op wandelafstand van het centrum. In een veilige buurt. Het ontbijtbuffet was in orde. Er werd ook regelmatig aangevuld. De heer aan de receptie was zeer behulpzaam. Het hotel is aan te bevelen. Eetzaal is wel naar de kleine kant maar gezellig. minpuntje :De shuttle naar de luchthaven is wel duur.
Stayed 4 nights in Sep 2019

8/10 Good

I

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋は広さも清潔さも申し分無しです。スタッフの方もとても親切でした。
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room for the price. Attentive staff. Spotlessly clean. Quiet location, but so close to public transport. Twenty minute walk into town.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very good hotel . The room was clean and quiet. Although a 40min pleasant walk along the river bank it is worth it
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2019

10/10 Excellent

Ayana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

おすすめできる宿泊施設です！

つたない英語しか話せない私たちにも丁寧かつ親切に対応してくれるスタッフさんばかりでした。 歯ブラシ、リンスインシャンプー、固形石鹸等あります。 天井も高く非常に過ごしやすかったです。 朝食はメインのみオーダー、サイドはブッフェ形式でした。 メインのフレンチトーストが本当においしかったです・・・ ただ少しおくまった場所にあり、暗くなってから女性のみで歩くのは少し不安になりそうな道沿いにあります。 それ以外はおおむね満足でした
Stayed 2 nights in Sep 2019

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Отличный Отель

Как всегда все отлично.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
조식은 프렌치토스트나 크레페 등 간단한 아침 요리를 해주고 스파클링 와인이나 커피를 재공해주고 뷔폐식 또한 있어요. 또 방도 넓고 좋았으나 딱하나 아쉬웟던 점은 물을 추가로 제공해주지 않았어요
Stayed 3 nights in Jul 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very enjoyable stay. All the staff were very helpful,in particular Alexander and Veronica.
Stayed 4 nights in Aug 2019

10/10 Excellent

JJParis64, Paris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel un peu éloigné de la foule mais à coté du métro des tramways. Peu de chambres donc pas l'usine. Personnels très disponibles. Petit déjeuner très varié et copieux.
Stayed 8 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Valerie, Pasadena, California

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was very easy. Staff were very nice and helpful. Breakfast was outstanding. Dinner was excellent also. A very nice place to stay. Highly recommend
Stayed 1 night in Aug 2019