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"Treated us like Royalty This is an exceptional hotel"

"The staff in all areas are polite, friendly and as helpful as they can be. They made our stay a real pleasure. The pool is a real highlight as is the location."

"Excellent stay. Clean, calm resort. Staff were very helpful & friendly. They also provided me with a free room upgrade. Will definitely stay again. "

"The staff were extremely helpful and kind - Nick, Dion, Fandi, Nurul and Dian were exceptional! Can’t recommend enough!"

"If you’re looking for a self contained retreat experience, this property is awesome. Having its own private beach is a plus for that. It’s an older property but beautifully maintained. If you want to venture off the property, though, that’s a different story. It’s isolated, miles removed from the Kuta Beach scene. In my eye, that’s not necessarily a bad thing, mind you. I found Kuta Beach to be overrun with locals on the weekend and largely deserted during the week. Didn’t like the aggressiveness of the hawkers either. So I was content to stay at the Novotel and relax most of the time. "

"Yes to both"

"Very nice hotel with plenty of room to relax outside. The restaurant serve good food in a relaxed atmosphere. The staff is always there for you with a smile and helpful mind. "

"Yes"

"My room has a view of the pool, there was 3 lifts to this huge hotel, but 2 was awaiting maintenance and was turning off. The view from the breakfast restaurant was all that this over priced hotel was worth paying for."