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El Encanto

2.5 star property
Colonial Puebla hotel in Puebla Historic Center with rooftop terrace

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for El Encanto

Standard Loft, 1 Double Bed | Minibar, in-room safe, individually decorated, individually furnished
Bar (on property)
Front of property
Food and drink
Junior Suite, 1 Bedroom | Bathroom | Shower, free toiletries, hair dryer, towels
Reviews
7.6

Good

Popular amenities

  • SpaSpaSpa
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
The price is AED 286
Price available on 03/06/2024

Explore the area

Map
5 Poniente No. 105, Local B, Centro, Puebla, PUE, 72000
  • Popular LocationZócalo de Puebla1 min walk
  • Popular LocationPuebla Cathedral3 min walk
  • Popular LocationPuebla Convention Center13 min walk
  • AirportPuebla, Puebla (PBC-Hermanos Serdan Intl.)43 min drive

Room options

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 Bedroom

Highlights

Yard
Balcony
Individually furnished
Individually decorated
Air conditioning
TV
Separate bedroom
Private bathroom
  • 55 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Loft, 1 Double Bed

Standard Loft, 1 Double Bed | Minibar, in-room safe, individually decorated, individually furnished

Standard Loft, 1 Double Bed

9.5/10 Exceptional

Highlights

Yard
Balcony
Individually furnished
Individually decorated
Air conditioning
TV
Separate bedroom
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Double Room, 1 King Bed

Luxury Double Room, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Luxury Double Room, 1 King Bed

10/10 Exceptional

Highlights

Yard
Balcony
Individually furnished
Individually decorated
Air conditioning
TV
Private bathroom
Hair dryer
  • 7 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Minibar, in-room safe, individually decorated, individually furnished

Superior Room, 2 Double Beds

8.3/10 Very Good

Highlights

Yard
Balcony
Individually furnished
Individually decorated
Air conditioning
TV
Private bathroom
Hair dryer
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

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View from room
Hotel Isabel
Parking included
Free WiFi
Air conditioning
Gym
9.0 out of 10, Wonderful, (509)
The price is AED 133
AED 158 total
includes taxes & fees
28 May - 29 May
Hotel Isabel

About the neighborhood

Puebla

El Encanto is located in Puebla Historic Center, a neighborhood in Puebla, and is near a metro station. Puebla Cathedral and Great Pyramid of Cholula are notable landmarks, and travelers looking to shop may want to visit Angelopolis Commercial Center and Val´Quirico. Check out an event or a game at Cuauhtemoc Stadium, and consider making time for Africam Safari, a top attraction not to be missed.
Visit our Puebla travel guideOpens in a new window

What's nearby

  • Zócalo de Puebla - 1 min walk
  • Puebla Cathedral - 3 min walk
  • Puebla Convention Center - 13 min walk
  • Fort Loreto - 5 min drive
  • Angelopolis Commercial Center - 8 min drive

Getting around

  • Puebla–Cholula Tourist Train Terminal - 10 min drive
  • Puebla Intl. Airport (PBC) - 44 min drive

Restaurants

  • El Mural de los Poblanos - 2 min walk
  • Comal Cocina de Antojo - 1 min walk
  • Attico 303 - 2 min walk
  • Antojitos Tomy - 2 min walk
  • Bar Capri - 2 min walk

About this property

El Encanto

Hotel located in Puebla Historic Center
Near Puebla Cathedral and Zócalo de Puebla, El Encanto provides a rooftop terrace, a bar, and a restaurant. Treat yourself to spa services, such as a hot stone massage, a facial, or a body treatment. Stay connected with free in-room WiFi.
Additional perks include:
  • A roundtrip airport shuttle (surcharge), an elevator, and luggage storage
  • Wedding services, 1 meeting room, and tour/ticket assistance
  • Smoke-free premises, multilingual staff, and a 24-hour front desk
Room features
All guestrooms are individually furnished, and offer comforts such as air conditioning, as well as perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Private yards, housekeeping, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 3281 ft (MXN 80 per night), from 8:00 PM to 8:00 AM; reservations required
  • Roundtrip airport shuttle (surcharge) from 6:00 AM - 11:30 PM
  • Airport shuttle at scheduled times, on request
  • Area shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • El Patio de los Venados

Things to do

  • Spa services

Family friendly

  • Snack bar/deli

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height electrical outlets in bathroom

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Minibar

Outdoor space

  • Yard

More

  • Access via exterior corridors
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 400 per vehicle (one-way, maximum occupancy 0)
  • Nearby parking fee: MXN 80 per night (3281 ft away; open 8:00 PM to 8:00 AM)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

El Encanto Hotel Puebla
El Encanto Puebla
El Encanto Hotel
El Encanto Puebla
El Encanto Hotel Puebla

Frequently asked questions

Is El Encanto pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at El Encanto?

As of 24 May, 2024, prices found for a 1-night stay for 2 adults at El Encanto on 23 Jun, 2024 start from $92.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at El Encanto?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at El Encanto?

Check-out is at noon.

Does El Encanto provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–11:30 PM on request. A fee of MXN 400 per vehicle applies.

Where is El Encanto located?

Located in Puebla Historic Center, this hotel is steps from Palafoxiana Library, Zócalo de Puebla, and Puebla Cathedral. Amparo Museum and Los Sapos Bazaar are also within 10 minutes. Puebla–Cholula Tourist Train Terminal is 24 minutes by foot.

El Encanto Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 35 out of 91 reviews" "
Rating 8 - Good. 27 out of 91 reviews" "
Rating 6 - Okay. 12 out of 91 reviews" "
Rating 4 - Poor. 9 out of 91 reviews" "
Rating 2 - Terrible. 8 out of 91 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Encanto was a wonderful stay, we were there for a wedding, from the outside you could not imagine the beauty with in, it’s rustic and beautiful and great picture ops all around the hotel, if you get the corner room it has a balcony looking out to the cathedral and wow, the rooftop bar was where the wedding took place breath taking view of the cathedral and when lit at night wow, wonderful all around, only complaints I have to give bathroom in our room had water marks on the ceilings and walls, some rooms did smell a little damp or moldy from what I was told, steak at the reception did not meet anyone’s expectations it was tough and dry could not be cut or chewed at all, other than that the rest of the food an cocktails were delicious, Hotel is very centric everything is within walking distance, plenty of delicious restaurant all around
Stayed 2 nights in Jan 2024

2/10 Terrible

CESAREO

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst hotel I'vebeen in my life
Stayed 2 nights in Jan 2024

10/10 Excellent

jorge

Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem!
Beautiful hotel and great staff!!
Stayed 5 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
El encanto was very pleasing esthetically. It has a rustic charm to it. Staff is very young, sweet, and tried their best. Emma was very understanding and accommodating. The air conditioner was not working in my room and he did what he could to find us another room. Unfortunately, the other room had a distinctive odor of sewer and we were not able to stay there. I spoke to the Manager the following day. She seemed understanding and tried to explain. The air conditioner in our other room was not able to be repaired so we moved to a third room.
Stayed 2 nights in Mar 2019

10/10 Excellent

leopoldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good night
It was very pleasant. Hotel, rooftop and room was very nice and clean. Definitely will consider staying again.
Stayed 1 night in Oct 2018

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, beautiful area
Stayed 5 nights in Sep 2018

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!!
Will return there for sure!!
Stayed 1 night in Jul 2018

10/10 Excellent

Erika, Pennsylvania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly lovely hotel in an ideal location
El Encanto lives up to its name-- beyond its unparalleled location, the staff could not be more gracious and just lovely and the rooms are great. The rooftop bar *does* make for loud evenings, and the encaustic tile floors look like they could be brighter, but these are small details that did not in any way mar an excellent experience. I will definitely be back.
Stayed 4 nights in May 2018