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El Encanto

2.5 star property
Colonial hotel with a rooftop terrace and spa services

Choose dates to view prices

El Encanto in Puebla Historic Center offers rooftop relaxation with cathedral views. Enjoy Thai massages and aromatherapy at the spa, and satisfying meals at the restaurant. Free in-room WiFi, multilingual staff, and luggage storage ensure a hassle-free stay.

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Room service
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Loft, 1 Double Bed

Standard Loft, 1 Double Bed | 1 bedroom, minibar, in-room safe, individually decorated

Standard Loft, 1 Double Bed

Highlights

Yard
Balcony
Individually furnished
Individually decorated
Air conditioning
TV
Separate bedroom
Private bathroom
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | 1 bedroom, minibar, in-room safe, individually decorated

Superior Room, 2 Double Beds

7.0 out of 10
Good
(2 reviews)

Highlights

Yard
Balcony
Individually furnished
Individually decorated
Air conditioning
TV
Separate bedroom
Private bathroom
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | 1 bedroom, minibar, in-room safe, individually decorated

Junior Suite, 1 Bedroom

Highlights

Yard
Balcony
Individually furnished
Individually decorated
Air conditioning
TV
Separate bedroom
Private bathroom
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Double Room, 1 King Bed

Luxury Double Room, 1 King Bed | 1 bedroom, minibar, in-room safe, individually decorated

Luxury Double Room, 1 King Bed

Highlights

Yard
Balcony
Individually furnished
Individually decorated
Air conditioning
TV
Separate bedroom
Private bathroom
  • 7 sq m
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
5 Poniente No. 105, Local B, Centro, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 2 min walk - 0.2 km
  • Puebla Cathedral - 2 min walk - 0.2 km
  • Palafoxiana Library - 2 min walk - 0.2 km
  • Los Sapos Bazaar - 5 min walk - 0.5 km
  • Puebla Convention Center - 10 min walk - 0.9 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 10 min drive
  • Puebla Intl. Airport (PBC) - 43 min drive

Restaurants

  • ‪El Mural de los Poblanos - ‬1 min walk
  • ‪Comal Cocina de Antojo - ‬1 min walk
  • ‪Tortas Meche - ‬3 min walk
  • ‪Attico 303 - ‬1 min walk
  • ‪Frenchies Café - ‬1 min walk

About this property

El Encanto

Hotel near Zócalo de Puebla
Close to Puebla Cathedral, El Encanto provides amenities like a rooftop terrace and a bar. Treat yourself to spa services, such as a facial, a hot stone massage, or aromatherapy. Stay connected with free in-room WiFi.
Additional perks include:
  • A roundtrip airport shuttle (surcharge), an elevator, and a 24-hour front desk
  • Tour/ticket assistance, concierge services, and multilingual staff
  • 1 meeting room, luggage storage, and wedding services
Room features
All guestrooms are individually furnished, and offer comforts such as air conditioning, as well as perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Private yards, housekeeping, and phones

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 1 mile (MXN 100 per night), from 8:00 PM to 8:00 AM; reservations required
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:30 PM at scheduled times and on request
  • Area shuttle (surcharge)

Food and drink

  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height electrical outlets in bathroom

More

  • 1 building
  • 2 floors
  • Built in 1750
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 400 per vehicle (one-way, maximum occupancy 0)
  • Nearby parking fee: MXN 100 per night (3281 ft away; open 8:00 PM to 8:00 AM)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

El Encanto Hotel Puebla
El Encanto Puebla
El Encanto Hotel
El Encanto Puebla
El Encanto Hotel Puebla

Frequently asked questions

Is El Encanto pet-friendly?

No, pets are not allowed at this property.

What time is check-in at El Encanto?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at El Encanto?

Check-out is at noon.

Does El Encanto provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–11:30 PM on request. A fee of MXN 400 per vehicle applies.

Where is El Encanto located?

Located in Puebla Historic Center, this hotel is steps from Palafoxiana Library, Zócalo de Puebla, and Puebla Cathedral. Bello Museum and Amparo Museum are also within 5 minutes. Puebla–Cholula Tourist Train Terminal is 24 minutes by foot.

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