Verified
10/10 Excellent
Celia
31 May 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Celia
Stayed 1 night in May 2026
Four Points By Sheraton Puebla
3.5 star property
Choose dates to view prices
Photo gallery for Four Points By Sheraton Puebla
Located close to Galerías Serdán and Estrella de Puebla Observation Wheel, Four Points By Sheraton Puebla provides a terrace, dry cleaning/laundry services, and a bar. The on-site international cuisine restaurant, María Ofelia, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business center.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
- Pool
- Parking included
- Free WiFi
- Air conditioning
The current price is AED 204
AED 204
AED 242 total
includes taxes & fees
12 Jul - 13 Jul
Room options
Check availability for these dates
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Traditional Room, 1 King Bed, City View
Traditional Room, 1 King Bed, City View
9.69.6 out of 10
Exceptional
96 reviews
(96 reviews)
- City view
- 7 sq m
- Sleeps 2
- 1 King Bed
- Free WiFi
View all photos for Traditional Room, 2 Queen Beds
Traditional Room, 2 Queen Beds
9.29.2 out of 10
Wonderful
40 reviews
(40 reviews)
- City view
- 7 sq m
- Sleeps 4
- 2 Queen Beds
- Free WiFi
View all photos for Habitación gran tradicional una cama de matrimonio grande
Habitación gran tradicional una cama de matrimonio grande
9.69.6 out of 10
Exceptional
12 reviews
(12 reviews)
- City view
- 28 sq m
- Sleeps 2
- 1 King Bed
- Free WiFi
View all photos for Suite, 1 King Bed, Balcony, Volcano View
Suite, 1 King Bed, Balcony, Volcano View
9.69.6 out of 10
Exceptional
4 reviews
(4 reviews)
- City view
- 10 sq m
- Sleeps 2
- 1 King Bed
- Free WiFi
View all photos for Suite, 1 King Bed, Terrace, City View
Suite, 1 King Bed, Terrace, City View
10.010.0 out of 10
Exceptional
4 reviews
(4 reviews)
- City view
- 14 sq m
- Sleeps 2
- 1 King Bed
- Free WiFi
View all photos for Room, 2 Queen Beds, Bathtub
Room, 2 Queen Beds, Bathtub
9.69.6 out of 10
Exceptional
17 reviews
(17 reviews)
- City view
- Sleeps 4
- 2 Queen Beds
- Free WiFi
View all photos for Habitación Gran tradicional (accesible) 1 cama matrimonial grande habitación tradicional
Habitación Gran tradicional (accesible) 1 cama matrimonial grande habitación tradicional
- City view
- 1 bedroom
- Sleeps 2
- 1 King Bed
- Free WiFi
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About the neighborhood
Located in Puebla, Four Points By Sheraton Puebla is in the city center. Galerías Serdán is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Estrella de Puebla Observation Wheel and Africam Safari. Looking to enjoy an event or a game while in town? See what's going on at Cuauhtemoc Stadium. Visit our Puebla travel guide
Boulevard Hermanos Serdssn No 102, Colonia Real Del Monte, Puebla, PUE, 72060
What's nearby
Centro Expositor13 min drive - 5.6 km- Galerías Serdán10 min walk - 0.9 km
- Fuente de los Frailes17 min walk - 1.5 km
- Centro de Artes Crazy Ibiza6 min drive - 2.7 km
- Cuexcomate Volcano10 min drive - 2.7 km
Getting around
- Puebla–Cholula Tourist Train Terminal9 min drive
- Puebla Intl. Airport (PBC)32 min drive
Restaurants
- María Ofelia1 min walk
- La Cocina de Los Angeles5 min walk
- Carl’s Jr.4 min walk
- Xanta Gastronomía1 min walk
- Antigua Taquería La Oriental10 min walk
About this property
Four Points By Sheraton Puebla
- Hotel near Galerías Serdán
- Located close to Estrella de Puebla Observation Wheel and Centro Expositor, Four Points By Sheraton Puebla provides a terrace, dry cleaning/laundry services, and a bar. The on-site international cuisine restaurant, María Ofelia, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center.
- Other perks include:
- A seasonal outdoor pool
- Free self parking and valet parking
- Buffet breakfast (surcharge), a bike on site, and express check-out
- Wedding services, a front-desk safe, and meeting rooms
- Guest reviews speak highly of the overall value, helpful staff, and location
- Room features
- All 144 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like late night room service and free WiFi.
- More amenities include:
- Recycling and LED light bulbs
- Bathrooms with designer toiletries and hair dryers
- 55-inch flat-screen TVs with cable channels
- Wardrobes/closets, coffee/tea makers, and heating
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
- Free valet parking on site
- Wheelchair-accessible parking available
Food and drink
- Buffet breakfast available for a fee 6:00 AM to noon on weekdays and 6:00 AM to noon on weekends; MXN 350 for adults and MXN 150 for children
- A bar/lounge
- A restaurant
Restaurants on site
- María Ofelia
Things to do
- Bicycles
- Gym
- Outdoor pool
Family friendly
- Laundry facilities
- Outdoor pool
Conveniences
- 24-hour front desk
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Change of bedsheets (on request)
- Dry cleaning/laundry service
- Housekeeping (daily)
- Proposal/romance packages
- Wedding services
Business services
- 1,485 square feet of conference space
- 24-hour business center
- Meeting rooms
Outdoors
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator
- Low-height electrical outlets in bathroom
- Low-height view port in door
- Smooth flooring in room
- Transfer shower
- Visual fire alarm
- Wheelchair accessibility
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible business center
- Wheelchair-accessible gym
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible restaurant
- Wheelchairs on site
More
- 8 floors
- Banquet hall
- Comprehensive food waste policy
- Double-glazed windows
- No plastic coffee stirrers
- Non-plastic coffee stirrers available
- Smoking not allowed
- Some LED lighting used
- Vegan dining options
- Vegetarian breakfast available
- Vegetarian dining options
Room amenities
Bedroom
- Blackout drapes
- Premium bedding
Bathroom
- Designer toiletries
- Hair dryer
- Private bathroom
- Shampoo
- Soap
- Toilet paper
- Towels provided
Entertainment
- 55-inch flat-screen TV with cable channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Late-night room service
More
- Air conditioning (climate-controlled)
- Connecting rooms available
- Desk
- Electrical adapters
- Free local calls
- Heating
- Iron/ironing board
- Laptop workspace
- LED lighting
- Phone
- Recycling
- Safe
- Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of MXN 500 per pet, per night, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for MXN 300.0 per night
Property payment types
Important information
Optional extras
- Fee for buffet breakfast: approximately MXN 350 for adults and MXN 150 for children
- Pet deposit: MXN 1000 per stay
- Pet fee: MXN 500 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: MXN 300.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
We should mention
Pool access available from 10:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Four Points By Sheraton Puebla have a pool?
Yes, this property has an outdoor pool. Pool access is from 10:00 AM–7:00 PM.
How much does it cost to stay at Four Points By Sheraton Puebla?
As of 5 July 2026, prices found for a 1-night stay for 2 adults at Four Points By Sheraton Puebla on 12 July 2026 start from AED 204, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Four Points By Sheraton Puebla pet-friendly?
Yes, pets are allowed at this property. There's a deposit of MXN 1000 per stay and a fee of MXN 500 per pet, per night. Service animals are exempt from fees.
How much is parking?
Self parking and valet parking are free at this property.
What time is check-in at Four Points By Sheraton Puebla?
Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Late check-in is available during limited hours.
What time is check-out at Four Points By Sheraton Puebla?
Check-out is at noon.
Where is Four Points By Sheraton Puebla located?
Located in the heart of Puebla, this hotel is 0.7 mi (1.1 km) from Galerías Serdán and 2.9 mi (4.7 km) from Estrella de Puebla Observation Wheel. Finsa Industrial Park and Centro Expositor are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Four Points By Sheraton Puebla Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6
Cleanliness
9.4
Amenities
9.4
Staff & service
9.4
Property conditions & facilities
Rating 10 - Excellent. 1039 out of 1331 reviews
10 - Excellent
1,039
Rating 8 - Good. 196 out of 1331 reviews
8 - Good
196
Rating 6 - Okay. 58 out of 1331 reviews
6 - Okay
58
Rating 4 - Poor. 14 out of 1331 reviews
4 - Poor
14
Rating 2 - Terrible. 24 out of 1331 reviews
2 - Terrible
24
Reviews
Verified
10/10 Excellent
David
8 November 2025
Liked: Cleanliness, amenities, property conditions & facilities
Great room, good breakfast and very nice staff
David
Stayed 3 nights in Nov 2025
Verified
10/10 Excellent
Humberto
27 December 2025
Liked: Cleanliness, property conditions & facilities
All good nice clean and comfortable hotel
Humberto
Stayed 2 nights in Dec 2025
Verified
8/10 Good
Elvia
9 February 2026
Liked: Cleanliness, staff & service, amenities
Room was good and clean
Elvia
Stayed 3 nights in Jan 2026
Verified
10/10 Excellent
Steven
18 November 2025
Liked: Cleanliness, staff & service, amenities
Loved staying here. The room was clean and well appointed. The staff were all very friendly and helpful.
Steven
Stayed 2 nights in Nov 2025
Verified
10/10 Excellent
ANIBAL
3 July 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great location, VIP parking no cost... Pool was open, gym 24 hours. Great restaurant / bar. Desk staff very friendly and helpful. Will stay there again.
ANIBAL
Stayed 1 night in Jun 2026
Verified
10/10 Excellent
Jose Pablo
24 May 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, amazing ubicación and the rooms very cleN
Jose Pablo
Stayed 1 night in May 2026
Verified
10/10 Excellent
Heidi
17 May 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, breakfast was great, and staff was amazing
Heidi
Stayed 2 nights in May 2026
Verified
8/10 Good
Ebner
12 May 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, overall good service and room.
Ebner
Stayed 4 nights in Apr 2026
Verified
10/10 Excellent
Martín Alejandro
19 February 2026
Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel
Martín Alejandro
Stayed 2 nights in Feb 2026
Verified
8/10 Good
Jaime
24 February 2026
Liked: Cleanliness, amenities
Our stay was pretty good, the hotel has all the services needed for a short stay
Jaime
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
Rafael
20 May 2026
Liked: Cleanliness, staff & service, amenities
Yeah, everything really awesome.
Rafael
Stayed 1 night in Mar 2026
Verified
10/10 Excellent
JORGE
1 March 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and helpful staff
JORGE
Stayed 2 nights in Feb 2026
Verified
10/10 Excellent
Sofronio
5 May 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Sofronio
Stayed 1 night in May 2026
Verified
10/10 Excellent
Patricia
23 March 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Patricia
Stayed 2 nights in Mar 2026
Verified
10/10 Excellent
Tatiana
2 April 2026
Liked: Cleanliness, staff & service, amenities
Excelente
Tatiana
Stayed 4 nights in Mar 2026
Verified
10/10 Excellent
Gabriela
12 March 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Nice lobby
Gabriela
Stayed 4 nights in Jan 2026
Verified
10/10 Excellent
Audwin
24 April 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To my new friends...Luz, Cesar, Manuel, Valentino and Staff.....Muchas gracias for making my trip to Puebla memorable! Your service and attention to detail...impeccable! Food was fantastic, my room service and daily cleaning, top notch! I look forward to my next trip, i will be seeking accommodations with my new friends! Again, thank you all and glad we met.
Audwin
Stayed 6 nights in Apr 2026
Verified
10/10 Excellent
Maria del pilar
19 January 2026
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TODO EXCELENTE
Maria del pilar
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
miranda
8 January 2026
Liked: Cleanliness, amenities
Excelente
miranda
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Josan
5 April 2026
Liked: Cleanliness, staff & service, property conditions & facilities
Todo on
Josan
Stayed 2 nights in Jan 2026
Verified
10/10 Excellent
Olivia
2 January 2026
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Olivia
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
JOSE EDUARDO
21 December 2025
Liked: Cleanliness, amenities
Excelente
JOSE EDUARDO
Stayed 1 night in Dec 2025
Verified
8/10 Good
timothy
18 February 2026
Great staff! Room a/c didn't perform well.
Enjoyed the bicycle rental
timothy
Stayed 2 nights in Jan 2026
Verified
8/10 Good
Patricia
2 November 2025
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious.
Patricia
Stayed 2 nights in Oct 2025