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Four Points By Sheraton Puebla

3.5 star property
Hotel with free valet parking, near Galerías Serdán

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Photo gallery for Four Points By Sheraton Puebla

Suite, 1 King Bed, Terrace, City View | View from room
Outdoor pool
View from room
Exterior
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Gym
  • Room service
  • Pet friendly
The current price is AED 187
AED 223 total
includes taxes & fees
28 Jun - 29 Jun

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 1 King Bed, Terrace, City View

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Terrace, City View

Highlights

Terrace
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 14 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Volcano View

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Balcony, Volcano View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 10 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed | View from room

Traditional Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Designer toiletries
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking | View from room

Traditional Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Designer toiletries
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Bathtub

View from room

Room, 2 Queen Beds, Bathtub

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Designer toiletries
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Traditional Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Designer toiletries
Private bathroom
  • 7 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, City View

Traditional Room, 1 King Bed, City View | View from room

Traditional Room, 1 King Bed, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Designer toiletries
  • 7 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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  • Parking included
  • Free WiFi
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The price is AED 162
AED 193 total
includes taxes & fees
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About the neighborhood

Map
Boulevard Hermanos Serdssn No 102, Colonia Real Del Monte, Puebla, PUE, 72060

What's nearby

  • Galerías Serdán - 10 min walk - 0.9 km
  • Angelopolis Commercial Center - 5 min drive - 3.8 km
  • Zócalo de Puebla - 6 min drive - 3.8 km
  • Centro Expositor - 7 min drive - 6.0 km
  • Cuauhtemoc Stadium - 8 min drive - 7.5 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 9 min drive
  • Puebla Intl. Airport (PBC) - 32 min drive

Restaurants

  • ‪Carl’s Jr. - ‬4 min walk
  • ‪La Cocina de los Angeles - ‬5 min walk
  • ‪Centro Mexicano Libanes Puebla Ac - ‬6 min walk
  • ‪El Gran Takazo - ‬6 min walk
  • ‪El Camarón Guasaveño - ‬1 min walk

About this property

Four Points By Sheraton Puebla

Hotel near Galerías Serdán
Located close to Estrella de Puebla Observation Wheel and Centro Expositor, Four Points By Sheraton Puebla provides a terrace, dry cleaning/laundry services, and a bar. The on-site international cuisine restaurant, María Ofelia, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center.
Other perks include:
  • An outdoor pool
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a bike on site, and express check-out
  • Meeting rooms, an elevator, and a front-desk safe
  • Guest reviews speak highly of the overall value, helpful staff, and location
Room features
All 144 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like late night room service and free WiFi.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and hair dryers
  • 55-inch flat-screen TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and heating

Languages

English, Spanish

Similar properties

Exterior

Holiday Inn Express Puebla by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 1,322 reviews
The price is AED 206
AED 245 total
includes taxes & fees
22 Jun - 23 Jun
Holiday Inn Express Puebla by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to noon on weekdays and 6:00 AM to 1:00 PM on weekends; MXN 275 for adults and MXN 150 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • María Ofelia

Things to do

  • Bicycles
  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 1,485 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Smooth flooring in room
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500 per pet, per night, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 300 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 275 for adults and MXN 150 for children
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 500 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 300 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Sheraton Puebla Hotel
Four Points Sheraton Puebla
Four Points By Sheraton Puebla Hotel
Four Points By Sheraton Puebla Puebla
Four Points By Sheraton Puebla Hotel Puebla

Frequently asked questions

Does Four Points By Sheraton Puebla have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–9:00 PM.

Is Four Points By Sheraton Puebla pet-friendly?

Yes, pets are allowed at this property. There's a deposit of MXN 1000 per stay and a fee of MXN 500 per pet, per night. Service animals are exempt from fees.

How much is parking at Four Points By Sheraton Puebla?

Self parking and valet parking are free at this property.

What time is check-in at Four Points By Sheraton Puebla?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at Four Points By Sheraton Puebla?

Check-out is at noon.

Where is Four Points By Sheraton Puebla located?

Located in the heart of Puebla, this hotel is 0.7 mi (1.1 km) from Galerías Serdán and 2.9 mi (4.7 km) from Estrella de Puebla Observation Wheel. Finsa Industrial Park and Centro Expositor are also within 6 mi (10 km).

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Four Points By Sheraton Puebla Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 824 out of 1070 reviews
Rating 8 - Good. 164 out of 1070 reviews
Rating 6 - Okay. 39 out of 1070 reviews
Rating 4 - Poor. 19 out of 1070 reviews
Rating 2 - Terrible. 24 out of 1070 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Heath A

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Apr 2025

8/10 Good

Laura Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, specially when traveling with pets.
Stayed 1 night in May 2025

10/10 Excellent

YARED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 1 night in Mar 2025

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property
Stayed 1 night in Mar 2025

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service, facilities and location. Very good food. An AWESOME choice!!! The staff are especially wonderful 😊
Stayed 1 night in May 2025

10/10 Excellent

Uriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jan 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for business travel
Stayed 3 nights in Dec 2024

6/10 Okay

EMMANUEL

Liked: Staff & service
E
Stayed 6 nights in Apr 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and able to rest at night. Beds were clean and comfortable. Overall a great experience.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, sound-proof rooms. Excellent staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Marcela

Liked: Amenities
Excelente
Stayed 2 nights in Feb 2025

10/10 Excellent

Julian Augusto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
IS NICE
Stayed 1 night in Dec 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in May 2025

10/10 Excellent

Victor Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente!!!!
Stayed 1 night in Dec 2024

6/10 Okay

Monica

I think the room could do a bit better in terms of cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Dec 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they ran out of parking spots we had to park around the corner.
Stayed 1 night in Dec 2024

10/10 Excellent

Chafi alfredo

Liked: Amenities, property conditions & facilities
Ok
Stayed 1 night in Feb 2025

10/10 Excellent

JUAN ALBERTO GARZA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Feb 2025

4/10 Poor

Alberto

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I have stayed here before without problems. This time i was given a room were the bathroom had bad or broken seal and it stunk. Changed room but noise from a nightclub below was incessant untill 6AM. Service is great, restaurant could use some nicer pastries. They used to have fresh croissants and pastry at the bar, near the espresso macjine, not anymore
Stayed 7 nights in Dec 2024

8/10 Good

jose ahmed

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The reception staff is rude and they don't give you water even though it's a room for 3 people. When you ask for information they treat you badly.
Stayed 1 night in Dec 2024

6/10 Okay

Ximena Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
La alberca muy sucia y pequeña
Stayed 2 nights in Jun 2025

8/10 Good

Andres

Liked: Cleanliness, amenities, property conditions & facilities
Lo que no me gustó es que yo solicite cama king size y el personal del hotel me cambió a habitación doble (2)camas que por qué la habitación estaba en reparación !!!Hago mención que al hacer la reserva había 4 disponibles
Stayed 1 night in Jun 2025

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
Excelente ! Lo recomiendo mucho 😌
Stayed 1 night in Jun 2025

10/10 Excellent

Blanca

Liked: Cleanliness, amenities, property conditions & facilities
Es un lugar muy agradable desde su recepción hasta su salida, la habitaciones están súper limpias
Stayed 2 nights in Jun 2025