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Hotel Casa de la Palma Travel

2.5 star property
Colonial hotel in Puebla with a 24-hour front desk

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Photo gallery for Hotel Casa de la Palma Travel

Terrace/patio
Living area | 42-inch flat-screen TV with cable channels, TV
View from room
Room amenity
Interior detail

Reviews

5.6 out of 10

Popular amenities

  • Pet friendly
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, down comforters, individually decorated

Superior Double Room

Highlights

Balcony
Individually furnished
Individually decorated
Flat-screen TV
Separate bedroom
Down duvet
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room | 1 bedroom, down comforters, individually decorated

Superior Quadruple Room

Highlights

Balcony
Individually furnished
Individually decorated
Flat-screen TV
Separate bedroom
Down duvet
Rainfall showerhead
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

Family Room | 1 bedroom, down comforters, individually decorated

Family Room

Highlights

Balcony
Individually furnished
Individually decorated
Flat-screen TV
Separate bedroom
Down duvet
Rainfall showerhead
Private bathroom
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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About the neighborhood

Map
3 Oriente 213 Col. Centro Historico, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 2 min walk - 0.2 km
  • Puebla Cathedral - 2 min walk - 0.2 km
  • Puebla Convention Center - 7 min walk - 0.6 km
  • Centro Expositor - 5 min drive - 3.0 km
  • Angelopolis Commercial Center - 7 min drive - 5.3 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 10 min drive
  • Puebla Intl. Airport (PBC) - 43 min drive

Restaurants

  • ‪Puebla la Churreria - ‬3 min walk
  • ‪The Italian Coffee Company - ‬3 min walk
  • ‪Vittorio's - ‬3 min walk
  • ‪La Casa del Mendrugo - ‬2 min walk
  • ‪Café & Tocino - ‬4 min walk

About this property

Hotel Casa de la Palma Travel

Hotel near Zócalo de Puebla
Close to Puebla Cathedral, Hotel Casa de la Palma Travel provides amenities like a terrace and a business center. Stay connected with free in-room WiFi.
Other perks include:
  • English breakfast (surcharge), a 24-hour front desk, and multilingual staff
  • Smoke-free premises, 1 meeting room, and luggage storage
Room features
All guestrooms are individually furnished, and offer comforts such as free WiFi and free bottled water.
Other conveniences in all rooms include:
  • Down comforters and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and free toiletries
  • 42-inch flat-screen TVs with premium channels
  • Balconies and daily housekeeping

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily English breakfast available 8:00 AM to 10:30 AM for a fee: MXN 120 per person

Family friendly

  • Living room
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 43 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Built in 1582
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Individual decor
  • Individual furnishings
  • Living room

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out fee: MXN 500

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 300 per pet, per night
Welcoming dogs and cats only
2 total (up to 29 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 300.0 per day
Cribs (infant beds) are available for MXN 300.0 per day

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately MXN 120 per person
  • Pet fee: MXN 300 per pet, per night
  • Late check-out fee: MXN 500
  • Crib (infant bed) fee: MXN 300.0 per day
  • Rollaway bed fee: MXN 300.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Property is also known as

Casa Palma Travel
Casa Palma Travel Puebla
Hotel Casa Palma Travel
Hotel Casa Palma Travel Puebla
Casa De La Palma Travel Puebla
Hotel Casa de la Palma Travel Hotel
Hotel Casa de la Palma Travel Puebla
Hotel Casa de la Palma Travel Hotel Puebla

Frequently asked questions

Is Hotel Casa de la Palma Travel pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 29 lbs per pet. There's a fee of MXN 300 per pet, per night.

How much is parking at Hotel Casa de la Palma Travel?

This hotel doesn't offer parking.

What time is check-in at Hotel Casa de la Palma Travel?

Check-in start time: 3 PM; Check-in end time: noon.

What time is check-out at Hotel Casa de la Palma Travel?

Check-out is at noon. Late check-out is available for MXN 500.

Where is Hotel Casa de la Palma Travel located?

Located in Puebla Historic Center, this hotel is steps from Callejon del Sapo, Puebla Cathedral, and Zócalo de Puebla. Iglesia de la Compañía and Los Sapos Bazaar are just steps away. Puebla–Cholula Tourist Train Terminal is 26 minutes by foot.

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Hotel Casa de la Palma Travel Reviews

Reviews

5.6
Rating 10 - Excellent. 2 out of 11 reviews
Rating 8 - Good. 2 out of 11 reviews
Rating 6 - Okay. 1 out of 11 reviews
Rating 4 - Poor. 3 out of 11 reviews
Rating 2 - Terrible. 3 out of 11 reviews

7.4/10

Cleanliness

6.8/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

2/10

4/10

Parece cuarto de los Munsters, viejo y sucio, el personal amable pero no lo recomiendo

8/10

Very good, could have used drinking glass and a heater in case of cold spell.

6/10

Conforme con el hotel, pero no con Expedia: muestra fotos del hotel boutique y no del que vende. Cuidado, no confíen en Expedia!!!

10/10

I loved this hotel! Great location, clean, and the staff was very nice. Negatives: Not enough light in the room and no elevator. On the other hand, the staff was always available to help with luggage and it's an old building that was renovated with modern bathrooms, etc. and so the positives outweigh the negatives easily. From this hotel, we were able to walk everywhere we wanted to go in Puebla.

10/10

Auf unserer mexiko Rundreise haben wir für eine Nacht in puebla halt gemacht und in diesem wunderschönen Hotel übernachtet. Ganz hervorragend renovierte und liebevoll eingerichtete Zimmer in einem alten kolonialhaus. Sehr großes Zimmer mit Balkon in den Innenhof. Einziger Wermutstropfen: in der casa de la Palma Travel gibt es kein frühstück (nur in der deutlich teureren casa de la Palma direkt nebenan). Ist aber kein Problem, da am zentralen Platz, 2 min entfernt, einige Cafés vorhanden sind.

8/10

Es un buen hotel, solo que no tiene asesor, así que si eres una persona que no puede subir escaleras, es mejor buscar otra opción, ¿lo padre?, pues nos toco escuchar niños corriendo, y cosas extrañas, y pues resulto que no había niños hospedados en el hotel... si te gustan las aventuras, este esta padre.

2/10

Nada confortable, además de que la tarifa que pagamos está muy alta, en el hotel estaba una lona enorme en donde se ofrecía la noche a la mitad de precio que pagamos, Además no quisieron darnos factura dijeron que Ustedes nos la darían. El hotel no cuenta con ningún tipo de servicio para hacer confortable la estancia

4/10

Rustico interesante buena ubicación , la limpieza en camas me decepciono ya que al descansar vi insectos parecidos a una hormiga en las sábanas, y estas no muy limpias, algo desagradable a la hora del descanso, El encargado del turno nos cambió de habitación sin problema pero tenia regreso de olores del drenaje en el baño algo que corregi con dos toallas, el precio rebasa por mucho a lo que proporciona el hotel

4/10

es una verguenza que cobren el doble por internet, y llegue uno a su hotel, y se encuentre frente a una manta colgada de 650 pesos por cama queen siza, como si fuera otel de paso...también el tema del estacionamiento es un muy serio problema... y a los empleados del hotel no les interesa ayudar ó apoyar al respecto.... hay una mafia manejando el estacionamiento de a lado y cuidador de los lugares de la calle....ñ

2/10

Ni siquiera me respetaron la reservacion la empleada recepcionista se comunico solo para pedir el pago de la habitacion cuando yo elegi pago al llegar y como No le parecio me cancelo. No es un hotel fiable ni de confianza