Hotel Santo Domingo

Property class: 2

Choose dates to view prices

Close to Zócalo de Puebla and Puebla Cathedral, Hotel Santo Domingo has plenty to offer. Guests can connect to free WiFi in public areas.

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Housekeeping
The current price is AED 94
AED 112 total
includes taxes & fees
25 Oct - 26 Oct

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room

A hotel room with two beds, wooden flooring, a chandelier, and a TV mounted on the wall.

Standard Double Room

8.0 out of 10
Very good
(2 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Bed in Shared Dormitory, Mixed Dorm

A dormitory room with bunk beds, a chandelier, and a large window.

Bed in Shared Dormitory, Mixed Dorm

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Standard Single Room, 1 Twin Bed

A room with a bed, a small table, and a door leading to another room.

Standard Single Room, 1 Twin Bed

  • 24 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

A bed with a wooden frame, white bedding, and red pillows in a room with orange walls and a wooden door.

Standard Room, 1 Double Bed

  • 8 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room Single Use, 2 Twin Beds

A hotel room with two beds, each with a red blanket, white bedding, and red pillows. The room has a patterned floor and a large window with a view of buildings outside.

Standard Double Room Single Use, 2 Twin Beds

  • 7 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

A room with two beds, each with a wooden headboard and red accents, a fan, and a wooden ceiling.

Family Room

8.0 out of 10
Very good
(2 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Double Beds and 3 Twin Beds

View all photos for Standard Triple Room, 3 Twin Beds

A hotel room with two beds, a desk, and a chair. There are pink lockers and a door with a sign.

Standard Triple Room, 3 Twin Beds

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Puebla Historic Center, a neighborhood in Puebla, is home to Hotel Santo Domingo. Puebla Cathedral and Great Pyramid of Cholula are notable landmarks, and travelers looking to shop may want to visit Angelopolis Commercial Center. Check out an event or a game at Cuauhtemoc Stadium, and consider making time for Africam Safari, a top attraction not to be missed. Visit our Puebla travel guide
Map
4 Poniente 312, Puebla, PUE, 72000

What's nearby

  • An ornate church interior with intricate gold decorations and a central altar.
    Rosario Chapel
    2 min walk - 0.2 km
  • A historic clock tower with a dome, surrounded by trees and a fountain.
    Zócalo de Puebla
    3 min walk - 0.3 km
  • An ornate church interior with high ceilings, golden decorations, and rows of pews.
    Santo Domingo Church
    5 min walk - 0.5 km
  • A historic cathedral with two prominent towers and a large clock.
    Puebla Cathedral
    7 min walk - 0.6 km
  • Puebla Convention Center
    13 min walk - 1.2 km

Getting around

  • Puebla Intl. Airport (PBC)
    42 min drive

Restaurants

  • Fonda Margarita
    3 min walk
  • La California
    4 min walk
  • Fonda de Santa Clara
    5 min walk
  • Tacos Tony
    5 min walk
  • Taquería Las Ranas
    4 min walk

About this property

Hotel Santo Domingo

  • Hotel near Zócalo de Puebla
  • Near Puebla Cathedral, Hotel Santo Domingo provides everything you need. Stay connected with free WiFi in public areas.
  • You'll also find perks like:
    • Tour/ticket assistance, luggage storage, and outdoor furniture
    • A water dispenser
  • More conveniences in all rooms include:
    • Showers and free toiletries
    • Patios and daily housekeeping

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  • Parking included
  • Free WiFi
  • Housekeeping
8.0 out of 10, Very good, 58 reviews
The price is AED 87
AED 103 total
includes taxes & fees
25 Oct - 26 Oct
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Frequently asked questions

Is Hotel Santo Domingo pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Santo Domingo?

As of 24 October 2026, prices found for a 1-night stay for 2 adults at Hotel Santo Domingo on 25 October 2026 start from AED 94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Santo Domingo?

Check-in start time: 1:00 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Santo Domingo?

Check-out is at noon.

Where is Hotel Santo Domingo located?

Located in Puebla Historic Center, this hotel is within a 10-minute walk of Rosario Chapel, Zócalo de Puebla, and Puebla Cathedral. Candy Street and Santo Domingo Church are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Santo Domingo Reviews

7.4

Good

7.6

Cleanliness

8.6

Location

7.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 53 out of 157 reviews
Rating 8 - Good. 49 out of 157 reviews
Rating 6 - Okay. 23 out of 157 reviews
Rating 4 - Poor. 12 out of 157 reviews
Rating 2 - Terrible. 20 out of 157 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff, very kind and helpful. They made our stay nice! Good location to the plaza.
Stayed 27 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Room was huge. Beautiful historical building. Nice hot shower. The best thing was the staff. Such nice, helpful, wonderful people.
Stayed 1 night in Jan 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
This was by far my Word experiencia. Very nasty and horrible hotel
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genial
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
No hot water sometimes
Stayed 1 night in Jul 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
One night had to sleep with door unlocked because was hard to open it from inside
Stayed 4 nights in Oct 2024
Verified review

2/10 Terrible

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Liar only cash hotel

We booked a hotel thru Hotels.com planning on paying on site but when we got there, they only accept cash. The lady owner who wasn’t there, is an unprofessional manager who didn’t make any effort to receive us in her hotel. Claiming by phone her credit card machine had no battery that’s why we needed to pay cash. That is an absurd!! And the poor girl attendant on the middle of this situation wanted me to pay in dollars saying the next day they would fix the machine and return my money. I highly doubted it.... so I had to go somewhere else late at night look for another hotel. Want to accept cash only?? No problem, but let us know before booking!!
Stayed 1 night in Dec 2020
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, amenities
As other reviewers have said about this room (2 double beds with balcony), avoid it - it is extremely loud and you're basically sleeping outside. The entire "wall" of the room is made of misshapen wooden shutters to board it up, and the slats of wood don't actually fit together, so there's large gaps that just allow bugs & the busy street exhaust fumes & noise to get in. This includes the pounding dance music that comes from the shop downstairs, which starts first thing in the morning & goes until late at night; trucks rumbling down the street all night, honking & playing music. Then the 6am sunlight blasting through the holes of the wooden slats. We didn't sleep at all because of all this, also the room often stank like car gases coming up from the street into the holes, it can make you light-headed. There was also only one key to the room/gate, & you always needed to lock your bedroom & front gate, which was difficult when you are 2 people. For example, my friend wanted to go out, while I wanted to stay in. This wasn't possible, unless I wanted to be locked inside the room until he got home. The staff was pretty fussy about the gate being double-locked at all times too, which was a bit excessive during the daytime. Surely one lock is enough. The good part is the convenient location, & shower was great, strong, a lot of hot water. But otherwise just avoid the balcony room
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Buen precio, buena ubicación, solo que no hay mucha seguridad por la noche.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Disliked: Amenities
lugar muy sencillo y basico practicamente para dormir
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Estaba limpio, sin embargo en la noche no hay un encargado y su puerta de entrada estaba dañada, nos quedamos en la calle bastante tiempo y tuvimos que solucionarlo los huéspedes. Nunca llegó nadie del lugar. Y no es hotel es hostal. No vayan ahí con niños.
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Honestamente, el hotel deja mucho que desear en cuanto a seguridad. Los huéspedes tenían dificultades para acceder, ya que el portón, la reja y hasta las habitaciones no abrían correctamente. Esto generaba mucho ruido, ya que varias personas tenían que forzar o intentar repetidamente entrar, especialmente porque no había personal en recepción para apoyar. Además, el servicio de agua caliente no funcionaba, lo cual hizo la estancia bastante incómoda
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Es un lugar tranquilo para descansar. Por ser un hostal en los cuartos no tienen servicio de limpieza
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Ubicación y servicio excelente
Stayed 2 nights in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
Habitacion muy descuidada te cae polilla sobre la cama , el baño deficiente no servia bien elmflotador,la tv no agarra ningun canal solo se escucha, no hay nadie que resuelva 1 sola persona en hotel para todo y muy desatenta en la noche no hay nadie y los huespedes hace lo que quieren hacen ruido y no hay nadie a. Quien reportar, solo hay lugar para 4 carros si es que alcanzas sobre la recepcion y para entrar ponen polines y aun asi pegan los carros en las habitaciones se escucha de todo la sala comun muy sucia, definitivamente eviten una mala experiencia hay mejores hostales y a buen precio
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Buena para sus precios
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El baño no estaba en mas mejores condiciones, el sistema de entretenimiento no servía muy bien.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
Ventajas: Esta bien ubicado, es barato, el personal es atento Desventajas: El piso estaba muy sucio (no trapearon o hicieron limpieza), había hongos en la regadera, no hay privacidad y se escucha todo a través de las paredes. Unos muchachos que llegaron e fiesta a las 4 am e hicieron ruido no nos dejaron dormir, se escucha todo. Intenté buscar algún número de lobby pero no tuve éxito recibiendo respuesta. El hostal no es como las fotos, son muy engañosas, la verdad se ve muy viejo. Conclusión, es un Hostal de 2-3 estrellas, es barato y recibes lo que pagas
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Buena ubicación
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Todo muy bien, talvez el tema de los colchones pero de ahí en fuera todo bien
Stayed 2 nights in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
La habitación 1 no funciona la tv, no funcionan los contactos de electricidad, el agua caliente tarda mucho en salir (10 minutos o más aprox) no funciona el internet, las instalaciones estan muy mal, hace falta mucho mantenimiento. No hay amenidades. El colchon es lo único bueno de la habitación.
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gustó, no lo recomiendo
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Muy agradable lugar, recomendable.
Stayed 1 night in Oct 2025