Hotel Xelhua

3.5 star property
Hotel with free parking, 8-minute walk to Great Pyramid of Cholula

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View from property
Junior Single Room | Individually furnished, laptop workspace, free WiFi, bed sheets
Staircase
Front of property
Interior
Culture meets comfort at Hotel Xelhua near the Great Pyramid of Cholula. Enjoy international dishes at Malik restaurant, sip coffee at the rooftop café, and use high-speed WiFi to plan excursions. The staff offers attentive service and assistance with local tours.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Parking included
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 9 of 9 rooms

Executive Single Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Individually furnished
Heating
Dining table
Flat-screen TV
Portable fan
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Executive Double Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Individually furnished
Heating
Dining table
Flat-screen TV
Portable fan
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Single Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Deck/patio
Individually furnished
Heating
Dining table
Flat-screen TV
Portable fan
Blackout drapes/curtains
Shower/tub combination
  • 22 sq m
  • Resort view
  • Sleeps 2
  • 1 Double Bed

Junior Double Room

Highlights

Deck/patio
Individually furnished
Heating
Dining table
Flat-screen TV
Portable fan
Blackout drapes/curtains
Shower/tub combination
  • 22 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Signature Room (Master Sencilla con Jacuzzi )

8.0 out of 10
Very good
(2 reviews)

Highlights

Furnished balcony
Individually furnished
Private indoor hot tub
Heating
Refrigerator
Dining table
Flat-screen TV
Renovated in 2015
  • 22 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

Basic Room

Highlights

Individually furnished
Heating
Dining table
Flat-screen TV
Portable fan
Rainfall showerhead
Private bathroom
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Basic Double Room

Highlights

Individually furnished
Heating
Dining table
Flat-screen TV
Portable fan
Rainfall showerhead
Private bathroom
Free bottled water
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room

7.0 out of 10
Good
(2 reviews)

Highlights

Individually furnished
Heating
Dining table
Flat-screen TV
Portable fan
Rainfall showerhead
Private bathroom
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually furnished
Heating
Dining table
Flat-screen TV
Portable fan
Rainfall showerhead
Private bathroom
Free bottled water
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Map
4 sur 106, San Pedro, San Pedro Cholula, PUE, 72760

What's nearby

  • Plaza de la Concordia - 2 min walk - 0.2 km
  • Ex-Convento de San Gabriel - 3 min walk - 0.3 km
  • Great Pyramid of Cholula - 5 min walk - 0.5 km
  • La Virgen de los Remedios Sanctuary - 5 min walk - 0.5 km
  • University of the Americas Puebla - 15 min walk - 1.3 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 29 min drive
  • Puebla Intl. Airport (PBC) - 16 min drive

Restaurants

  • ‪Restaurant Bar La Lunita - ‬3 min walk
  • ‪Licorería San Pedrito - ‬2 min walk
  • ‪Jazzatlán - ‬3 min walk
  • ‪La Terrace - ‬1 min walk
  • ‪La Tía Tere - ‬2 min walk

About this property

Hotel Xelhua

Hotel near Great Pyramid of Cholula
Located close to Plaza de la Concordia and Ex-Convento de San Gabriel, Hotel Xelhua provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. The on-site international cuisine restaurant, Malik, offers brunch, dinner, and light fare. Free in-room WiFi is available to all guests, along with a bar and a business center.
Other perks include:
  • Free self parking
  • An elevator, a porter/bellhop, and wedding services
  • Meeting rooms, a banquet hall, and a computer station
Room features
All guestrooms are individually furnished, and feature comforts such as laptop-friendly workspaces, as well as thoughtful touches like free WiFi and dining tables.
More conveniences in all rooms include:
  • Heating and portable fans
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with free toiletries
  • 40-inch flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and phones

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Malik

Things to do

  • TV in common areas

Family friendly

  • Dining table
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Heating
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Xelhua San Pedro Cholula
Hotel Xelhua Cholula
Hotel Xelhua
Xelhua Cholula
Xelhua San Pedro Cholula
Hotel Xelhua Hotel
Hotel Xelhua San Pedro Cholula
Hotel Xelhua Hotel San Pedro Cholula

Frequently asked questions

Is Hotel Xelhua pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Xelhua?

Self parking is free at this property.

What time is check-in at Hotel Xelhua?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Xelhua?

Check-out is at 1 PM.

Where is Hotel Xelhua located?

Located in Cholula, this hotel is within a 5-minute walk of Plaza de la Concordia and Capilla Real. Ex-Convento de San Gabriel and Great Pyramid of Cholula are also within 10 minutes.

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Hotel Xelhua Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 165 out of 355 reviews
Rating 8 - Good. 96 out of 355 reviews
Rating 6 - Okay. 53 out of 355 reviews
Rating 4 - Poor. 26 out of 355 reviews
Rating 2 - Terrible. 15 out of 355 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Velia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice, friendly and helpful. Location of the hotel is great. It would be helpful to clarify they do not accept credit card payments.
Stayed 2 nights in Oct 2025

10/10 Excellent

DULCE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are very nice and helpful. Great Location
Stayed 4 nights in Feb 2024

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of The Great Pyramid of Cholula. Staff was very friendly. On-site parking. Great restaurant with 270° views of the volcano, churches, temples and cityscape.
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Liked: Staff & service, amenities, property conditions & facilities
Close to the center
Stayed 1 night in Apr 2024

10/10 Excellent

marisol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cannot pay with a credit card

This hotel is in an excellent location. Staff are very friendly and the hotel is very clean. I was just very disappointed that they don’t take credit cards as a form of payment and as a tourist you only carry around a limited amount of cash.
Stayed 1 night in Dec 2022

10/10 Excellent

Ana María Avila

Liked: Amenities
Habitación limpia
Stayed 2 nights in Oct 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great views and location. Staff was friendly. Nice boutique hotel . WiFi inconsistent.
Stayed 4 nights in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super limpio, las recamaras bellamente decoradas, todo parece nuevo, estilo rustico con excelente gusto, el servicio de Andres inmejorable, a pesar de que afuera esra un bar con musica, las ventanas evitan que se escuche el sonido fuerte, la habitancion es amplia y comoda
Stayed 1 night in Oct 2025

10/10 Excellent

Cesar augusto

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2025

10/10 Excellent

Juan Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel con excelente servicio. Gracias
Stayed 1 night in Sep 2025

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel We love it
Stayed 1 night in Sep 2025

2/10 Terrible

Monica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Too noisy and room isn't clean. Only cash which makes it inconvenient for guests.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente Hotel, tranquilo ,céntrico,cómodo, limpio,muy amable el personal ,lo recomiendo mucho
Stayed 2 nights in Sep 2025

6/10 Okay

Itzel

Liked: Cleanliness, staff & service, property conditions & facilities
Tiene bonito estilo, estás en una muy buena zona donde tienes todo cerca. Lo único que nos desagradó fue el internet, no sirve.
Stayed 1 night in Aug 2025

10/10 Excellent

Sonia Armida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención, instalaciones super bien... Súper céntrico... Muy bien!
Stayed 2 nights in Aug 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es excelente, tranquilo, magnífica vista, atención muy amable y proactiva, excepto la señorita que está en el día en la recepción, solo es cosa de ignorarla y ya.
Stayed 2 nights in Aug 2025

10/10 Excellent

Raul moises

Mil gracias
Stayed 2 nights in May 2025

10/10 Excellent

cris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel, se tienen todas las partes históricas muy cerca. Buena atención. Restaurante no lo probamos
Stayed 1 night in Jul 2025

8/10 Good

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito el hotel, tranquilo y muy limpio
Stayed 1 night in Jul 2025

8/10 Good

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal nos atendió muy bien, siempre atentos y amables. La habitación cómoda, solo el detalle de que el baño no se encontraba muy limpio, y algo ruidoso ya que tiene una terraza con restaurantes o bar. En lo general muy buena atención!
Stayed 1 night in Jul 2025

8/10 Good

Norma L

Liked: Cleanliness, staff & service, property conditions & facilities
Did not count with restaurant, only coffee packages, lobby ceiling was leaking due the rain otherwise very fast assistance from the friendly staff, near shops, restaurants, and zocalo.
Stayed 2 nights in Jun 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Excelente atención al cliente
Stayed 1 night in Jun 2025

8/10 Good

Adriana

Liked: Cleanliness, amenities, property conditions & facilities
Un lugar muy lindo y céntrico.
Stayed 1 night in Jun 2025

10/10 Excellent

Nora

Liked: Cleanliness, amenities, property conditions & facilities
Muy limpio, buena atención, excelente ubicación.
Stayed 1 night in Jun 2025

4/10 Poor

Serch

Liked: Cleanliness
Disliked: Amenities
El personal da mal servicio, no servía el elevador y no tienen pagos con tarjeta.
Stayed 1 night in Jun 2025