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Alua Tenerife

4.0 star property
Family-friendly hotel with 3 restaurants and 2 outdoor pools

Choose dates to view prices

The rooftop terrace at Alua Tenerife offers a perfect retreat, complemented by international cuisine at two restaurants. Guests enjoy concerts and live shows, convenient on-site shopping, refreshments at the poolside bar, and two outdoor pools for daytime relaxation.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • All inclusive
  • Pet friendly
  • Parking available
  • Breakfast available
  • Pool

Room options

Available filters for rooms
Showing 34 of 34 rooms

Standard Double Room (2 Adults)

Highlights

Balcony
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

Double Room (3 Adults)

Highlights

Balcony
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 32 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Double Room (1 Adult)

Highlights

Balcony
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 32 sq m
  • Sleeps 1
  • 1 Twin Bed

Double Room, Pool View (1 Adult)

Highlights

Balcony
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 32 sq m
  • Sleeps 1
  • 1 Twin Bed

Double Room, Pool View (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
Separate bedroom
  • 32 sq m
  • Sleeps 3
  • 1 Twin Bed OR 1 Double Sofa Bed

Standard Double Room, Pool View (2 Adults)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

Double Room, Ocean View (1 Adult)

Highlights

Balcony
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 32 sq m
  • Ocean view
  • Sleeps 1
  • 1 Twin Bed

Double Room, Ocean View (2 Adults + 1 Child)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
Separate bedroom
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 1 Double Sofa Bed

View all photos for Suite (2 Adults)

1 bedroom, minibar, in-room safe, desk

Suite (2 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite (2 Adults + 1 Child)

1 bedroom, minibar, in-room safe, desk

Suite (2 Adults + 1 Child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 3
  • 1 Twin Bed OR 1 Double Sofa Bed

View all photos for Suite (2 Adults + 2 Children)

1 bedroom, minibar, in-room safe, desk

Suite (2 Adults + 2 Children)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite (3 Adults)

1 bedroom, minibar, in-room safe, desk

Suite (3 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Suite (3 Adults + 1 Child)

1 bedroom, minibar, in-room safe, desk

Suite (3 Adults + 1 Child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for My Favorite Club Suite (2 Adults)

1 bedroom, minibar, in-room safe, desk

My Favorite Club Suite (2 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for My Favorite Club Suite (2 Adults + 1 Child)

1 bedroom, minibar, in-room safe, desk

My Favorite Club Suite (2 Adults + 1 Child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Twin Sofa Bed and 1 Queen Bed

View all photos for My Favorite Club Suite (2 Adults+2 Children)

1 bedroom, minibar, in-room safe, desk

My Favorite Club Suite (2 Adults+2 Children)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for My Favorite Club Suite (3 Adults + 1 Child)

1 bedroom, minibar, in-room safe, desk

My Favorite Club Suite (3 Adults + 1 Child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for My Favorite Club Suite (3 Adults)

1 bedroom, minibar, in-room safe, desk

My Favorite Club Suite (3 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Double Room, Ocean View (2 Adults)

Highlights

Balcony
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

Double Room, Ocean View (My Favorite Club) (2 Adults)

Highlights

Balcony
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

Double Room, Ocean View (My Favorite Club) (3 Adults)

Highlights

Balcony
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Double Room, Ocean View (My Favorite Club) (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
Separate bedroom
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 1 Double Sofa Bed

Standard Double Room, Pool View (3 Adults)

Highlights

Balcony
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

Double Room, Ocean View (3 Adults)

Highlights

Balcony
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite (1 Adult)

1 bedroom, minibar, in-room safe, desk

Suite (1 Adult)

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 1
  • 2 Twin Beds

Double Room, Ocean View (My Favorite Club) (1 Adult)

Highlights

Balcony
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 32 sq m
  • Sea view
  • Sleeps 1
  • 2 Twin Beds

View all photos for My Favorite Club Suite (1 Adult)

1 bedroom, minibar, in-room safe, desk

My Favorite Club Suite (1 Adult)

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
Smart TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Family Apartment, 1 Bedroom (My Favorite Club) (1 Adult)

1 bedroom, minibar, in-room safe, desk

Family Apartment, 1 Bedroom (My Favorite Club) (1 Adult)

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchen
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Apartment, 1 Bedroom (My Favorite Club) (2 Adults)

1 bedroom, minibar, in-room safe, desk

Family Apartment, 1 Bedroom (My Favorite Club) (2 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchen
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Apartment, 1 Bedroom (My Favorite Club) (2 Adults + 1 Child)

1 bedroom, minibar, in-room safe, desk

Family Apartment, 1 Bedroom (My Favorite Club) (2 Adults + 1 Child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Smart TV
Renovated in 2021
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Apartment, 1 Bedroom (My Favorite Club, 2Adults + 2Children)

1 bedroom, minibar, in-room safe, desk

Family Apartment, 1 Bedroom (My Favorite Club, 2Adults + 2Children)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Smart TV
Renovated in 2021
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Apartment, 1 Bedroom (My Favorite Club) (3 Adults)

1 bedroom, minibar, in-room safe, desk

Family Apartment, 1 Bedroom (My Favorite Club) (3 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchen
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Apartment, 1 Bedroom (My Favorite Club) (3 Adults + 1 Child)

1 bedroom, minibar, in-room safe, desk

Family Apartment, 1 Bedroom (My Favorite Club) (3 Adults + 1 Child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Smart TV
Renovated in 2021
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

Double Standard

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Renovated in 2021
Blackout drapes/curtains
Separate bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 1 Double Sofa Bed

About the neighborhood

Map
Calle Antonio Ruiz Alvarez 7, 7, Puerto de la Cruz, Canary Islands, 38400

What's nearby

  • Loro Park - 9 min walk - 0.8 km
  • Taoro Park - 14 min walk - 1.2 km
  • Plaza del Charco - 14 min walk - 1.2 km
  • La Paz Lookout - 3 min drive - 2.3 km
  • Lago Martianez Swimming Pools - 10 min drive - 2.3 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 37 min drive

Restaurants

  • ‪Andana Beach Club - ‬6 min walk
  • ‪Alanda - ‬2 min walk
  • ‪Bar Cafetería Central - ‬4 min walk
  • ‪Bar iris - ‬7 min walk
  • ‪Restaurante Peruano - ‬8 min walk

About this property

Alua Tenerife

Upscale family-friendly hotel renovated in 2021 and located near Garden Beach
Located close to Taoro Park and Plaza del Charco, Alua Tenerife provides a poolside bar, a grocery/convenience store, and concerts and live shows. Active travelers can enjoy cycling at this hotel. For some rest and relaxation, visit the sauna. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Free in-room WiFi is available to all guests, along with a rooftop terrace and shopping on site.
You'll also find perks like:
  • 2 outdoor pools and a children's pool, along with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An area shuttle, concierge services, and smoke-free premises
  • Wedding services, a banquet hall, and a reception hall
Room features
All 422 rooms include comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • 40-inch Smart TVs with satellite channels
  • Wardrobes/closets, balconies, and LED light bulbs

All inclusive details

All-inclusive room rates at Alua Tenerife are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 500 m
  • Bus station shuttle (surcharge)
  • Self parking on site (surcharge)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 14 for adults and EUR 10 for children
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar

Restaurants on site

  • Enyesque
  • Fresco
  • Terra

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Concerts/live shows
  • Free children's club
  • Games
  • Gym
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Table tennis
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 2 treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1996
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Renovated entire property - October 2021
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 10 for children
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 June to 30 September
A car is not required for transportation to and from this property

Property is also known as

Hotel Turquesa
Hotel Turquesa Playa
Turquesa Playa
Turquesa Playa Hotel
Gran Hotel Turquesa Playa Tenerife/Puerto De La Cruz
Gran Turquesa Playa Hotel
Hotel Gran Turquesa Playa Puerto de la Cruz
Hotel Gran Turquesa Playa
Gran Turquesa Playa Puerto de la Cruz
Gran Turquesa Playa
Alua Tenerife Hotel
Hotel Gran Turquesa Playa
Alua Tenerife Puerto de la Cruz
Alua Tenerife Hotel Puerto de la Cruz

Frequently asked questions

Does Alua Tenerife have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Alua Tenerife pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Alua Tenerife?

Self parking is available for a fee.

What time is check-in at Alua Tenerife?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Alua Tenerife?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Alua Tenerife?

Some rate plans available at this property are all-inclusive.

Where is Alua Tenerife located?

This family-friendly Puerto de la Cruz hotel is located on the boardwalk/promenade, within a 15-minute walk of Garden Beach and Plaza del Charco. Taoro Park and Lago Martianez Swimming Pools are also within 1 mi (2 km).

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Reviews

Alua Tenerife Reviews

7.4

Good

7.8

Cleanliness

7.6

Location

7.6

Staff & service

7.6

Eco-friendliness

6.8

Property conditions & facilities
Rating 10 - Excellent. 30 out of 131 reviews
Rating 8 - Good. 49 out of 131 reviews
Rating 6 - Okay. 34 out of 131 reviews
Rating 4 - Poor. 8 out of 131 reviews
Rating 2 - Terrible. 10 out of 131 reviews

Reviews

8/10 Good

Ruth Sagredo

Liked: Staff & service, amenities, property conditions & facilities
Nada en especial, todo correcto
Stayed 5 nights in Sep 2024

6/10 Okay

Helmut

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Unser Zimmer war groß, sehr schön und wirklich sehr sauber. Die Reinigungskräfte waren die freundlichsten Mitarbeiterinnen. Die Lage an der Playa Jardin hat uns gutgefallen. Das Personal wirkte gestresst und desinteressiert bis unfreundlich. Als AI-Gäste haben wir uns zeitweise regelrecht unerwünscht gefühlt. Das Essen war okay, die Auswahl recht groß. Allerdings wirke es wenig hochwertig, war lieblos angerichtet und oft kalt. In allen Bereichen des Hotels war es sehr laut. Das Abendprogramm nebst Höllenlärm veranlasste uns zur Flucht an den Strand mit Getränken aus dem nahe gelegenen Supermarkt. Am Pool waren die meisten Liegen dauerreserviert, es war extrem laut und unruhig und an drei Tagen war der Pool komplett gesperrt. Wir konnten den Pool nicht einmal nutzen. My Favorite Club ist ein Witz. Die sogenannten Snacks in der ungemütlichen Lounge waren schlechter als die AI-Snacks in der Poolbar. Immerhin lagen die Plätze im Speiseraum etwas ruhiger und der Willkommens Sekt war okay. Bei der Abreise ergatterten wir immerhin drei Wörter des Rezeptionisten: "Room Number" vor und "okay" nach Auslesen der Zimmerkarte. Keine Frage nach der Zufriedenheit, kein Adios, gar nichts. Ein Lächeln haben wir schon gar nicht mehr erwartet. Das Hotel ist gut geeignet für lärmresistente Gäste, die wenig Wert auf Freundlichkeit oder ansatzweise angemessene Umgangsformen bei anderen Gästen legen.

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Haus ist etwas in die Jahre gekommen. Das Personal ist stets freundlich und hilfsbereit. Insgesamt ein sehr unkompliziertes Haus und mit Kindern zu empfehlen.
Stayed 8 nights in Jul 2023

8/10 Good

maria jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal ,limpieza y animación muy buena. Las comidas son en general buenas unos días mejor que otros.destacar que le falta servicio a las mesas en el bar, ya que hay que pedir en barra
Stayed 1 night in May 2023

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantaron las instalaciones, la limpieza y el estado de la habitación, el personal era súper agradable y atento. Lo único que no me gustó tanto fue la comida del buffet, no estaba muy allá.
Stayed 2 nights in Apr 2023

10/10 Excellent

Håkan Bertil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfekt

10 poäng. Håkan Fotö
Stayed 7 nights in Mar 2023

4/10 Poor

Enrique

Disliked: Cleanliness, property conditions & facilities, room comfort

Para no repetir

El hotel fue buscado por una urgencia...... Hotel muy anticuado en general. Sólo probé el desayuno y está normal. Muy MALA EXPERIENCIA con el personal de limpieza de la habitación. Tocaron en la puerta a las 8:40 de la mañana y sin esperar tras 5 segundos abrieron la puerta. Le pedí amablemente una explicación del hecho y dice que era para saber si estaba libre, le comenté que para eso está recepción quien puede informarles y en vez de pedir disculpas solo se basaron en excusarse. Servicio pésimo. Hotel muy anticuado.
Stayed 1 night in Dec 2020

2/10 Terrible

ramon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
instalaciones obsoletas,cena vomitiva poca variedad y de muy mala calidad.Personal nada empatico.Mala organizacion en el desayuno.No volvere jamas
Stayed 1 night in Nov 2020

10/10 Excellent

JOSE ARSENIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La habitación bien, las instalaciones del hotel bien, la comida buena. Como punto negativo, los cabezales de la cama no eran nada cómodos para estar apoyados, heche en falta un vaso, aunque fuese plástico en el baño, pero en general, todo muy bien y repetiría otra vez
Stayed 1 night in Nov 2020

8/10 Good

Verified traveler

Liked: Cleanliness

Buen hotel con pequeñas deficiencias

Lo mejor: el rápido check-in, su situación, el buffet i las instalaciones en general. Lo peor: el tamaño de la televisión de la habitación, que no disponga de Wi-Fi gratuita y... la cortina de la bañera (pongan una mampara!!!)
Stayed 3 nights in Nov 2020

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service

Hotel tranquilo

En general bastante limpio, desayunos buenos, cena regular tirando a mal,parking escaso, piscina buena aclimatación
Stayed 2 nights in Sep 2020

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi de pago
Stayed 7 nights in Aug 2020

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo muy bien

Hotel perfecto para ir en familia. Todo en perfectas condiciones.
Stayed 3 nights in Aug 2020

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fin de semana de amigas y relax

La estancia fue bien, tranquila y agradable, con las nuevas medidas estamos todos un poco perdidos pero fue todo bien. Si tuviera que decir algo es que el tema del restaurante, hay pocas personas sirviendo y esto hace que exista mucha cola y la gente se desmadre, dan aproximadamente una hora y cuarto para las comidas y es imposible con tan poca gente sirviendo. saludos.
Stayed 2 nights in Aug 2020

8/10 Good

Darwin, Valencia

Liked: Staff & service, amenities
El hotel requiere una actualización del mobiliario, pese a esto decir que el trato ha sido exquisito, hemos tenido un priblemilla con la habitación, que han solucionado de forma inmediata, ofreciéndonos otra habitación, y ofreciéndonos disculpas en una carta, y con un detalle que se agradece, sobre todo por el gesto. Las medidas con el COVID son bastante buenas. En general muy satisfecho, volvería sin duda.
Stayed 5 nights in Aug 2020

8/10 Good

Elena

Liked: Cleanliness, staff & service, amenities
El personal excelente muy atento y profesional. Un pero es que algunas habitaciones los baños tenían que reformarlos ya que están sin renovar y por ejemplo una cosa básica y sin gran cuantía como una alcachofa de la ducha no la han cambiado en años.
Stayed 6 nights in Aug 2020

6/10 Okay

Ursula

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nada que ver con las fotos, la comida bastante mala y las habitaciones antiguas, la piscina está muy bien
Stayed 4 nights in Jul 2020

2/10 Terrible

Nicusor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible food

Staff ok, taking this Covid thing very seriously, cleaning continuously. Rooms ok, big enough. The worst ever hotel food wise. I’m not fussy, I eat everything. They should immediately sack the chef. I can do better cooking, and i can’t do a boil egg. Guys, it’s horrible; same food in the morning, lunch and evening. I feel gutted for this review, staff don’t deserve it but horrible food. Please just bed&breakfast not all inclusive. Never, ever ever ever will be returning
Stayed 1 night in Jul 2020

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Czysto i przyjemnie

Przyjemny hotel. Lata swojej świetności ma już z pewnością za sobą jednak daje radę. Dobrze rozwiązana kwestia posiłków. Czysto i przyjemnie. Obsługa bardzo pomocna. Obok hotelu darmowe miejsce do parkowania.
Widok z pokoju na ocean z pierwszego piętra
Widok na ocean z tarasu na dachu
Duży basen
Stayed 7 nights in Jul 2020

10/10 Excellent

CANDELARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NUEVA ETAPA

La experiencia ha sido muy buena. El personal muy atento y cumpliendo con las medidas de seguridad, si es cierto que como no está al 100 por 100, se les escapa algo, como en la piscina si alguien no cumplía las normas no había nadie para comentárselo. Las habitaciones limpias pero les falta renovar mobiliario, y la comida muy buena pero un poco escasa. En general me he sentido muy cómoda en estas circunstancias tan especiales. Un 10 para ustedes por empezar esta nueva etapa. MUCHA SUERTE
Stayed 2 nights in Jul 2020

10/10 Excellent

Rafael, Barcelona

Liked: Staff & service, amenities, property conditions & facilities
Todo muy bueno excelente exuberante muy comunicativo nota 1000
Stayed 2 nights in Feb 2020

2/10 Terrible

Marianne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No rooms!

There was no room! We booked the rooms, but there was no rooms available!
Stayed 1 night in Feb 2020

8/10 Good

Irén Judit

Liked: Cleanliness, property conditions & facilities, room comfort
Tiszta, kényelmes szobák, part közeli, remek szállás
Stayed 3 nights in Nov 2019

6/10 Okay

linda

Disliked: Property conditions & facilities, room comfort

not good value for money

not much food to choose for vegetarians. hard bread. miserable waitress room too small .terrace small and no privacy good entertainment Wednesday night . Swing Latino
Stayed 2 nights in Oct 2019

6/10 Okay

jose andres

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Desilusionado

La verdad es que para tener 4* es muy viejo y muebles muy antiguos tenía una bañera con hidromasaje que no funcionaba y de las tuberías salía porquería solo había una almohada muy delgaday el desayuno y la comida en comparación con el anterior hotel en el que estuvimos era de una calidad inferior, lo mejor de todo el personal de comedor era muy atento y servicial
Stayed 1 night in Sep 2019