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El Refugio del Mensú

2.5 star property
Family-friendly hotel with a 24-hour front desk and an outdoor pool

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Photo gallery for El Refugio del Mensú

Exterior
Front of property
Deluxe Bungalow (10 people) | 1 bedroom, premium bedding, in-room safe, individually decorated
Outdoor pool, free cabanas
Classic Bungalow (5 people) | 1 bedroom, premium bedding, in-room safe, individually decorated

Popular amenities

  • Kitchen
  • Pool
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Chalet (2 people)

1 bedroom, premium bedding, in-room safe, individually decorated

Classic Chalet (2 people)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • 36 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Classic Bungalow (5 people)

Classic Bungalow (5 people) | 1 bedroom, premium bedding, in-room safe, individually decorated

Classic Bungalow (5 people)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 48 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Classic Chalet (4 people)

1 bedroom, premium bedding, in-room safe, individually decorated

Classic Chalet (4 people)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • 36 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

About the neighborhood

Map
Calle Eldorado 313, Puerto Iguazú, Misiones, 3370

What's nearby

  • La Aripuca - 3 min walk - 0.3 km
  • Iguazu Casino - 3 min drive - 2.0 km
  • Hummingbird Garden - 4 min drive - 2.7 km
  • Duty Free Shop Puerto Iguazu - 4 min drive - 2.7 km
  • Triple Frontier - 6 min drive - 5.4 km

Getting around

  • Central Station - 21 min drive
  • Urban Transport Terminal - 31 min drive
  • Iguassu Falls (IGU-Foz do Iguacu Intl.) - 25 min drive

Restaurants

  • ‪La Rueda - ‬3 min drive
  • ‪Aqva Restaurant - ‬4 min drive
  • ‪El Quincho del Tio Querido - ‬3 min drive
  • ‪La Aripuca - ‬8 min walk
  • ‪Biocentro Iguazu - ‬11 min walk

About this property

El Refugio del Mensú

Family-friendly hotel near La Aripuca
Located close to Imagenes de la Selva, El Refugio del Mensú provides a terrace, a garden, and a playground. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a free kid's club.
Additional perks include:
  • An outdoor pool and a children's pool, with a waterslide and free cabanas
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-out, and concierge services
  • Luggage storage, a gift shop, and a water dispenser
Room features
All guestrooms are individually furnished, and include comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • 32-inch LCD TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and separate dining areas

Languages

English, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Roundtrip airport shuttle (surcharge)
  • Free secured, covered self parking on site

Things to do

  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Outdoor pool
  • Playground
  • Waterslide

Family friendly

  • Children's pool
  • Free children's club
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Separate bedroom
  • Separate in-room dining area
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 floor
  • 14 buildings
  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for USD 5.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: USD 15 per accommodation, per night
  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 5.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

El Refugio Mensú Lodge Iguazu
El Refugio Mensú Lodge Puerto Iguazú
El Refugio Mensú Iguazu
El Refugio Mensú
El Refugio Mensú Puerto Iguazú
El Refugio del Mensú Hotel
El Refugio del Mensú Puerto Iguazú
El Refugio del Mensú Hotel Puerto Iguazú

Frequently asked questions

Does El Refugio del Mensú have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is El Refugio del Mensú pet-friendly?

No, pets are not allowed at this property.

How much is parking at El Refugio del Mensú?

Self parking is free at this property; nearby parking is also free.

What time is check-in at El Refugio del Mensú?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at El Refugio del Mensú?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Does El Refugio del Mensú provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is El Refugio del Mensú located?

This family-friendly Puerto Iguazú hotel is located near a boardwalk/promenade, 0.2 mi (0.4 km) from La Aripuca, and within 12 mi (20 km) of Imagenes de la Selva and Iguazu Falls.

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El Refugio del Mensú Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 7 out of 18 reviews
Rating 8 - Good. 7 out of 18 reviews
Rating 6 - Okay. 2 out of 18 reviews
Rating 4 - Poor. 2 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value with excellent service!

Really enjoyed my stay. The staff at reception were attentive. They answered all my questions, helped me organize transfers, and gave good instructions to the property. One of the guys helped us with our cases. It was just me and my husband, but there was plenty of room in the cabana if you have a family as it also had a trundle bed, pool and playground onsite. You can pull right outside of your cabana if you have a car, but we elected with the price of rental cars to just get taxis everywhere. Kitchen had everything needed to cook meals. The unit is dated, but comfortable and clean.
Stayed 3 nights in Feb 2025

8/10 Good

Renato V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom custo-beneficio, mas precisa melhorar pontos

Os travesseiros são bem ruins, as toalhas velhas e o banheiro precisa ser atualizado. De resto, tudo incrível, excelente custo-beneficio
Stayed 3 nights in May 2024

4/10 Poor

Alessandro

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Fraco!

Banheiro velho e imundo, cheirando urina. Travesseiros sem fronha. Toalhas velhas. Água quente e ar condicionado funcionando. Área externa muito boa para crianças. Atendentes atenciosos e educados.
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly and helpful, a relaxing stay

We stayed only a few days, but found the reception staff to be very helpful when trying to resolve issues with tours and transport. The cabins were exactly as they seemed to be from the photos, and there were no surprise charges or any problems. Although we brought our own food, we discovered that basic supplies were available for sale in the reception, at very reasonable prices, which was a bonus.The playground, pool, and quincho were perfect for travellers with children, as were the friendly cat and ducks wandering around.
Stayed 3 nights in Feb 2018

8/10 Good

massimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Complexe de cabane très sympa. Proche de l'entrée des chutes mais il est tout de même nécessaire de prendre le bus pour s'y rendre Pas de petit déjeuner sauf des craquettes et de la confiture fourni dans la cabane.
Stayed 1 night in Sep 2017

10/10 Excellent

miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Muy bien
Stayed 1 night in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel sem luxo, porém confortável

Ótimo custo benefício. Local sem luxo, porém confortável

6/10 Okay

Claude

Disliked: Cleanliness, staff & service, property conditions & facilities

Iguazu a eviter cote argentin....deception."..

Le directeur ne veut pas respect le decret de pas de TVA pour les tourites etrangers!!!!! Tres deagreable.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

Lindo

Para ir a relajarse, un poco alejado del centro de la ciudad pero se puede ir caminando.

10/10 Excellent

Juan, Cataratas, perfecta.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermoso lugar

Muy comoda, excelente ubicacion

10/10 Excellent

Christian, Morcenx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

tres beau parc

bon hotel pour la visite des chutes, un peu eloigne

4/10 Poor

Andres Hugo, Bahia Blanca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No recomiendo las cabañas e Mensu en Puerto Iguazu

Las cabañas de mensu engañan por la web ya que muestras en la pagina las 4 cabañas premium con todos los lujos. pero luego te hospedan en cabañas viejas , rotas y sucias. ademas no solucionan en tiempo problemas simples como es el pago u otras cosas. el precio acordado fue deferente al que luego tuve que pagar.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Lindo lugar, hermoso parque, cabañas cómodas

Antes que nada algo sobre la ciudad de Iguazú. Poco amigable, carísimo todo, fea. La sensación es que están todo el tiempo intentando meterte la mano en el bolsillo, pero mal. Lleno de negocios de artesanías feas. Restaurantes malísimos. Pero bueno, si quieres ir a las cataratas, que son una maravilla, tienes que pasar por aquí. Las cabañas están buenas. Están en un predio con un parque hermoso con juegos y gimnasio al aire libre, y una linda pileta. Son simples pero limpias. Está bueno el lugar. El acceso es por una calle que está destruida. Bueno eso es parte de la horrible ciudad.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lindo hotel, más cerca del acceso a las cataratas.

Solo estuvimos dos días, estuvo confortable, no pudimos disfrutar de su zona verde por falta de tiempo.

10/10 Excellent

carlos alberto, Corrientes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Semana en cataratas

Muy lindo lugar. Bien cuidado. Hermosa la pileta..y los juegos p chicos. Lástima ni funcionaba el posnet

8/10 Good

Peter

Liked: Cleanliness

8/10 Good

Randi, USA

Liked: Cleanliness, property conditions & facilities, room comfort

Girl's Camp Revisited

These cabanas are great for families! Beautiful property. The staff was kind enough but it would have been helpful to have multi-lingual staff as only one of our family members is fluent in Spanish. The only complaint was the hotel amenities list daily housekeeping which is not true. They gave us 5 towels (one per guest) at check-in and told us if we wanted clean ones to bring them back to the front desk and they would give us new ones. They told us they do not clean the room until we check out. Also, this property is down a very bumpy dirt road so beware if renting a car.

8/10 Good

Yannick, Québec, Canada

Liked: Cleanliness, property conditions & facilities, room comfort

Voir les chutes d'Iguazu !

Bien situé juste à l'entrée d'Iguazu. Plus près pour se rendre aux chutes. On a fait affaire avec Iguassu Service pour nos déplacements. Daniel et Jaime sont de vrai professionnels et notre groupe de 15 personnes a bien apprécié. Des chutes à faire rêver.