"Although small, my Citizen M room was clean, with a decent mattress, staff was friendly and helpful, plus breakfast was available for a fee. In the downtown Seattle location my only concern was related to parking. Citizen M reimbursed for a reasonable portion of the parking garage only a couple of blocks away but valet parking was not an option. Still, it was close bye and once understood worked well. I will return. "

"The first room the bed was dirty and the bed sheets where dirty. When I when to tell the staff was not nice like it was my fault. They give a different room but staff were not nice. I choose this hotel because I have a great experience in Los Angeles, but in Seattle not a good experience "