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Hotel del Prado

3.0 star property
Travelers soak up mountain panoramas from the pool at Hotel del Prado, where the spa offers rejuvenating treatments after days of exploration

Choose dates to view prices

Hotel del Prado, surrounded by majestic mountains, offers a peaceful retreat. Relax in the sauna, unwind in the spa tub, or schedule a massage. Enjoy the outdoor pool and on-site restaurant serving meals all day. Free self-parking adds convenience.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
The current price is AED 507
AED 566 total
includes taxes & fees
2 Jun - 3 Jun

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  • Spa
  • Parking included
  • Free WiFi
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8.8 out of 10, Excellent, 234 reviews
The price is AED 267
AED 303 total
includes taxes & fees
1 Jun - 2 Jun
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 14.00 per pet, per night

Service animals are welcome, and are exempt from fees

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.99 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14.50 for adults and EUR 7.25 for children
  • Pet fee: EUR 14.00 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Frequently asked questions

Does Hotel del Prado have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel del Prado?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Hotel del Prado on 2 June 2026 start from AED 507, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel del Prado pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 14.00 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel del Prado?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Hotel del Prado?

Check-out is at noon.

Where is Hotel del Prado located?

Located next to a golf course, this ski-in/ski-out hotel in Puigcerda is within a 15-minute walk of Regional Park of the Catalan Pyrenees and Santa Maria Plaza and close to winter sports such as skiing lessons and snowshoeing. Museu Cerdà and Església de Sant Domènec are also within 15 minutes. Bourg-Madame Station is 13 minutes by foot and Puigcerdà Station is 16 minutes.

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Reviews

Reviews

8.2

Very Good

8.8

Cleanliness

8.0

Location

8.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 22 out of 52 reviews
Rating 8 - Good. 17 out of 52 reviews
Rating 6 - Okay. 8 out of 52 reviews
Rating 4 - Poor. 4 out of 52 reviews
Rating 2 - Terrible. 1 out of 52 reviews

Reviews

Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place!

Hotel was a surprise given its 3 star classification. Excellent restaurant, friendly and professional staff. Value for money.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Dorin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parcarea și intrarea pentru dizabilități foarte ușoară Felicitări
Stayed 1 night in Sep 2023
Verified

2/10 Terrible

Verified traveler

Could not make it to the hotel because one of the people in the party got very ill. With your help we tried to change the date of stay, but the hotel refused, citing terms and conditions. We will be going to that area of the Country again. We will not stay in that hotel
Stayed 1 night in Sep 2024
Verified

8/10 Good

Valérie

Liked: Cleanliness, amenities, property conditions & facilities
Personnel très affable, soucieux de rendre service. Nous avons dû décaler notre séjour en raison des conditions météorologiques, ils nous ont trouvé une autre chambre et offert un petit déjeuner pour s’excuser de ne pas avoir pu nous donner une chambre de la même catégorie que celle que nous avions initialement choisie.
Stayed 3 nights in Dec 2025
Verified

4/10 Poor

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel à éviter

Spa sans intérêt car juste un sauna. Lit de camp dans une chambre 3 personnes
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Tot molt bé.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra hotell med pool som bas för utflykter!

Fint hotel som bas för vandring i bergen. På gränsen till Frankrike, så sväng inte fel med hyrbilen om du inte får lämna Spanien! Otroligt hjälpsam personal. Ok spansk frukost. Kallskuret, yoghurt bröd lite frukt och kaffe Tea juice. Vi prova inte restaurangen, utan gick på hotellets rekommenderar. Jättebra restauranger uppe i centrum. Bra utomhuspool där vi lämna tonåringen när hon inte ville vandra i bergen. Smidigt hotell med parkering, nära till utfarten ut stan. Hotellet ligger ca 800 m från centrum. Dock med 70 höjdmeter upp till stan. Enkelt när vi gick hem, tuff backe till centrum. Vi kommer tillbaka. -personalen -poolen -smidig parkering -bra rum.
På vandring ner från La Molinas topp
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Jordi

Liked: Staff & service
.
Stayed 7 nights in Aug 2023
Verified

10/10 Excellent

Jordi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ueeeee

la estancia ha sido muy positiva. todo lo teníamos cerca, bàsicamente porquè Puigcerdà és un pueblo pequeño con encanto.
Stayed 2 nights in Dec 2022
Verified

8/10 Good

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour conforme

Séjour conforme à ce que l'on attendait.
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bon séjour d'une nuit.

bon accueil tardif et diner jusqu'à 22h
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

The Hotel del Prado is truly wonderful. The staff are helpful and kind, the hotel and rooms are comfortable and clean, and the hotel has a wonderful yard and an indoor lounge for relaxing. The location is convenient for activities in and around Puigcerda. And there is a full-service restaurant on-site. Enjoyed our stay there and highly recommend this hotel.
Stayed 3 nights in Oct 2021
Verified

8/10 Good

Manuel

Liked: Cleanliness, property conditions & facilities
El desayuno un poco lento, por lo demás bien
Stayed 1 night in Oct 2021
Verified

6/10 Okay

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice garden, charming hotel, average stay.

We arrived after a long day on road bikes. Cold and tired we were were looking forward to relaxing in the featured jacuzzi. This was closed and staff were unable to heat sauna. Pool was freezing. Apart from this the stay was ok. Staff was friendly. Rooms clean. Covid-restricted breakfast unimpressive but ok.
Stayed 1 night in Oct 2021
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Nice but noisy

I would like to stay at this hotel again, but on the far side from the road. The good: the pool and garden are lovely spots. The less good: during summer, there is no AC in the room so you have to open the windows. The traffic on the nearby road was so loud at times that I couldn’t hear somebody else in the room talking. At night the outside traffic made it difficult to sleep. I’d stay again if I knew I could sleep away from the buildings or anytime besides summer.
Stayed 3 nights in Jul 2021
Verified

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

g

Agréable
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gracias

Personal muy agradable, que permitan animales domésticos es un plus importante. Entorno fantástico. Todo perfecto
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel excelente. Muy confortable, buen servicio, desayuno buenisimo con zumo de naranja natural. Totalmente recomendable, repetiremos.
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel for a ski trip.

Very nice hotel. Friendly people at the reception. Nice and clean bedrooms. Good breakfast.
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seul bémol, dommage que pour un hôtel situé à la "Frontière" Franco-Catalane que toutes les chambres ne soient pas équipées de TV avec chaînes Françaises et Canal sat. La chambre est confortable et très propre. Concernant le restaurant et connaissant bon nombre de tables dans le secteur, les 2 fourchettes au Michelin sont amplement méritées. Un service parfait,attentionné avec François, le Maître d'hôtel et une très bonne liaison avec la cuisine. Le Foie gras préparé par le Chef est exceptionnel et mérite une étoile Michelin sans oublier la fraîcheur du Turbot et l'excellente Morue (Bacalao) à l'encre de Calamars et petits légumes. De ce fait, je ne peux qu'inviter mes Amis à venir déguster cette cuisine.
Stayed 1 night in Jan 2019
Verified

8/10 Good

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Por el precio debe mejorar los desayunos

Pedimos una cama doble aunque nos subió el precio y acertamos porque nos encantó. Colchón, almohadas y sábanas muy cómodas. Calefacción correcta y sin problemas. El baño muy completo. Las vistas también nos gustaron aunque daban a la parte trasera del parking. A mejorar: por una parte los desayunos porque hay demasiado embutido y echamos en falta la cocina, por ejemplo para desayunar caliente, tortitas o tortilla a la francesa. También debería mejorar la luz de los pasillos porque también pueden ahorrar con sensores de movimiento. Y encontrar los interruptores en plena oscuridad por la noche fue complicado. Pero me gustó y lo recomendaría.
Stayed 3 nights in Jan 2019
Verified

6/10 Okay

Gemma

Disliked: Property conditions & facilities, room comfort

Mucho frio en la habitación por lo q pagamos

No funcionaba la calefaccion de la habitación, se iba la luz cada dos por tres y tampoco habían más mantas para taparnos. Avisamos en recepción y nos subieron un calefactor q hacia un ruido horroroso si lo ponías con un poco de fuerza. Poco consideracion por parte del hotel por lo pagamos y por una habitación en esas condiciones.
Stayed 1 night in Feb 2018
Verified

8/10 Good

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonne Etape

bonne étape. La climatisation de la chambre manquait, et aurait été la bienvenue à notre arrivée par une très chaude journée.
Stayed 1 night in Jun 2017
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

It was just a one night getaway and it was super.
Verified

8/10 Good

gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

quoi de mieu

J'ai passé un super séjour, dans cet hôtel. A proximité des pistes de ski, avec un accueil chaleureux, les chambres sont relativement propre il y a aussi une baignoire et télé écran plat.