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Plaza Mayor Hotel

3.0 star property
Travelers start their day with a complimentary breakfast buffet in the historical district before relaxing at the hotel's inviting coffee shop

Choose dates to view prices

Plaza Mayor Hotel, in the heart of the historical district, combines comfort and convenience. Guests enjoy a free breakfast buffet and the manager's daily reception. Unwind at the coffee shop, and take advantage of public WiFi and dry cleaning services.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Restaurant
  • Business services
  • Bar
  • Laundry
  • Room service
The current price is AED 133
AED 133 total
23 May - 24 May

About this property

Plaza Mayor Hotel

  • Hotel near Lake Titicaca
  • At Plaza Mayor Hotel, you can look forward to a free breakfast buffet, a free grocery shopping service, and a free daily manager's reception. Stay connected with free WiFi in public areas, and guests can find other amenities such as a coffee shop/cafe and dry cleaning/laundry services.
  • You'll also enjoy perks such as:
    • A roundtrip airport shuttle (surcharge), 1 meeting room, and a porter/bellhop
    • Luggage storage, a banquet hall, and concierge services
    • A 24-hour front desk, an elevator, and smoke-free premises
  • Room features
  • All guestrooms at Plaza Mayor Hotel feature perks such as 24-hour room service and laptop-friendly workspaces, in addition to amenities like late night room service and safes.
  • Other conveniences in all rooms include:
    • Frette Italian sheets and pillowtop mattresses
    • Bathrooms with separate tubs/showers and hair dryers
    • 32-inch flat-screen TVs with cable channels
    • Wardrobes/closets, heating, and daily housekeeping

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Interior detail
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  • Parking included
  • Free WiFi
  • Restaurant
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The price is AED 185
AED 185 total
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Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 11:30 PM

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Children may not be eligible for complimentary breakfast

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: PEN 10 per person (roundtrip)
  • Airport shuttle fee per child: PEN 10 (roundtrip), (from 5 to 8 years old)
  • Nearby parking fee: PEN 4 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Property Registration Number 20447803641

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is Plaza Mayor Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Plaza Mayor Hotel?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Plaza Mayor Hotel on 23 May 2026 start from AED 133, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Plaza Mayor Hotel doesn't offer parking.

What time is check-in at Plaza Mayor Hotel?

Check-in start time: 1 PM; Check-in end time: 11:30 PM.

What time is check-out at Plaza Mayor Hotel?

Check-out is at 11:00 AM.

Does Plaza Mayor Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PEN 10 per person applies.

Where is Plaza Mayor Hotel located?

Situated in the historical district, this hotel is steps from Puno Plaza de Armas and 1.3 mi (2.1 km) from Lake Titicaca. Casa del Corregidor and Carlos Dreyer Museum are just steps away. Puno Station is 8 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very Good

8.8

Cleanliness

9.0

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 31 out of 73 reviews
Rating 8 - Good. 25 out of 73 reviews
Rating 6 - Okay. 10 out of 73 reviews
Rating 4 - Poor. 5 out of 73 reviews
Rating 2 - Terrible. 2 out of 73 reviews

Reviews

Verified

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and location.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Near main plaza, restaurants,and pedestrian shopping streets
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in Puno

This is a very pleasant hotel right next to the main square. Very helpful reception staff. They offered and arranged excellent tours to Sillustani and Lake Titikaka islands which were well organised and good value.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Wilfredo Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Since the check-in until the check-out was amazing. The reception staff very supported, Veronica is a very kind person always attentive at everything, very clean and warm room,
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property and nice friendly services
Stayed 2 nights in May 2025
Verified

8/10 Good

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, closed to the main plaza. Friendly staff
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for five days. The breakfast each morning was probably my favorite part. I loved the fresh fruit and drink options. The staff was very helpful and friendly. Our rooms were spacious and kept clean. Also there was a shower door that closed! I was sad to leave. We had a great stay.
Stayed 2 nights in Dec 2023
Verified

8/10 Good

Iryna

Liked: Cleanliness, staff & service
Located in the middle of the city, close to everything. The staff is fantastic and they let us check in early(which was actually the reason why this hotel was chosen- someone in reviews mentioned that they were able to do it with no problem). The room was spacious, the double bed was really huge, bedding and towels were clean, beds were comfortable. This hotel though still has a lot of problems- it’s pretty outdated, nightstand lamps are broken, other lamps don’t have light bulbs, we basically had no hot water except for maybe for 2 hours in the evening (staff said it’s renovation going on, so this is not typical, so not sure about that). Breakfast was okay if you are not too shy to ask for fried eggs.
Stayed 1 night in Jun 2024
Verified

4/10 Poor

Tigra

Liked: Cleanliness, property conditions & facilities

Didn’t get the room I booked

I had booked a room with a queen bed with a city view. I was given a room with a small bed and it looked nothing like the photos. The window opened directly I to the lobby, no privacy. I was really looking forward to a hit shower; the water was only like warm, when I asked the receptionist about this she came into my room and checked the temperature and said I was fine. It was not hot at all. The breakfast was decent and they made eggs to order which were cooked really well.
Stayed 1 night in Dec 2023
Verified

6/10 Okay

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I stages 3 nights. At the first night I had to take a shower in médium-low temperature. I said it at the woman at the main office. Day 2 they changed my room for another which the hit water was ok… she never mentionnes that I Will have to pay the extras. At the Check-out , surprise I had to pay 300 soles to cover it. I asked the women Why and they couldnt answer me. So I paid it and i’m still looking for a refund of theses abusives fées.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Nelida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early from our prior destination at around 5am in the morning. While the check-in to the hotel was later, the hotel accommodated us by allowing us to check in at this early time of 5:30am. The hotel was very clean and the staff were attentive, polite, and friendly. The staff immensely helped us with directions. The breakfast buffet is one of the best hotel buffets we have ever had. The rooms were cost, but comfortable, with plenty of hot water.
Stayed 1 night in Jul 2022
Verified

4/10 Poor

Amnon

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is under poor maintenance to noisy from outside
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort

Get what you pay for I guess…

Booked a queen, given 3twin beds instead. Construction going on so noise early in the AM and into the evening as well. Beds and pillows very uncomfortable. Luke warm water at best for showering, toilet bowl ran for hours until I had fix the float myself. Cold, no heat, thank goodness I had my own blanket along.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Fanny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel endroit et bien situé Personnel attentionné Buffet pour le déjeuner parfait
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Pilar

Liked: Cleanliness, staff & service, amenities
Lo mejor el personal. Ha sido maravilloso, siempre dispuesto a ayudarte. Las habitaciones son amplias y limpias
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Pilar

Liked: Cleanliness, staff & service, amenities
Buena limpieza. Personal excelente
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Marcia c

Liked: Cleanliness, staff & service
Quarto limpo, entretanto apenas 1 dia de 3 dias de hospedagem, com água quente. O aquecedor esteve no quarto 2 dias de 3. E a cidade é muito fria. Café da manhã bom, boa localização na cidade e funcionários mt prestativos e agradáveis.
Vista da cidade.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aunque, en general bien, tuvimos problemas con la calefacción, finalmente solucionados. Trataron de cobrar un 5% adicional por pagar con tarjeta.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Maria Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amabilidad del personal
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Miryan

Liked: Cleanliness
Disliked: Staff & service
El hotel esta bien ubicado, cerca de todo lo importante o para que te recojan de cualquier tour, buena limpieza, el personal es poco comunicativo
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

JEONGHWAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El agua caliente fue súper importante en este clima bien frío y el hotel tenía todo para esto hasta tienen un calentador del cuarto.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

LUCIA

Liked: Cleanliness, staff & service
Tranquillo carino
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Pedro Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Los dias que estuvieron no hubo agua caliente, espero lo arreglen
Stayed 1 night in Jul 2024