Find Hotel with a Concierge in Punta Arenas

Awesome boutique hotel. Super friendly accommodating staff. Rooms were spacious and accommodations excellent. Great food. Highly recommend this experience.

Many thanks to the young man at check in who helped us get into a room a bit earlier, and gave us a map to a place to have our laundry done. He was wonderful!

Host was very helpful in arranging a taxi to the airport. This accommodation was Spanish speaking only but it was easy to communicate for someone with basic level Spanish skills. Also, location is very close to the bus terminal and downtown. Highly recommend.

VERY clean, a comfy bed, very friendly and kind staff, nice included breakfast. Glad they lock the exterior entry door for safety and security. And then your room has a key lock too. As a female solo traveler i felt a bit uneasy walking around the immediate area, (due to bars) although i discovered best route is to stick to the uphill-downhill road that runs along the main tourist plaza until you reach the hotel’s street and THEN cut over the 1 or 2 blocks to reach the hotel. A man/men, or...

The rooms were large and well equipped. The staff was friendly, helpful, and had excellent English. There is dinner available at the on site restaurant. It was both reasonably priced and delicious. Breakfast, included in the room rate, was also great.

We loved it here! Full kitchen, very clean, staff was very helpful.

We were treated very well here including provision of breakfast at 5:15 a.m. upon request (“no problem!”). We slept with windows open at night - quiet. The location is great for walking to restaurants, museum, travel agency (2 minutes from the agency that offers the penguin island tour). Excellent value.

We really enjoyed the hotel and especially Shakleton's bar! We also were upgraded to a suite with an enormous bathtub.

Gorgeous hotel in the most incredible area, local to everything! Within a few blocks you have a view of the city or a waterfront with restaurants, pharmacy, souvenir shop, coffee shops and the most magnificent City Square right out of the steps of this hotel. Did I mention how Gorgeous it is? But it is definitely a step into the past. My key was a "skeleton key"! And be aware, there are no elevators and the hotel lobby is initially up a flight of stairs.. Breakfast was minimal but included...

El personal una maravilla, la ubicación excelente, dos cosas a mejorar: 1) el desayuno, podrían agregar medialunas y el café podría ser un poco más contundente, estaba algo lavado. 2) Las tinas o bañaderas deberían tener antideslizantes, se pone peligroso para adultos mayores, al menos en la habitación que nos tocó. O tener un par de baños con receptaculo y mampara. Con esto estaríamos espectacular

Lovely room, delightful staff and very helpful check in person.

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