6/10 مقبول
Chantal
مسافر برفقة عائلة وأطفال صغار
29 يناير 2026
Well let me tell you : on day 1 we found out we couldn’t use the waterslide with my grandchildren! How ridiculous is that? Children if 3 and 18 months needed us to be with them on the waterslide!!
2- When we called guest service NO ONE ANSWERED EVER!
3- The beach was way too strong for young children to play in the ocean!
The restaurant only open at 6 pm for dinner we had to stop at guest service to adjust our dinner reservation.. really annoying!
4- we were hustled by staff for tours and activities we didn’t want to do since we had a young family we take around.
5- Service at breakfast was so slow we had to fectch our waiters everyday
6- The smell ( cooked meat was so bad I couldn’t go on the patio !
7- The room had a moldy smell.
8- We all got sick
The seaweed at the beach was out of control, no crew to clean up.
9- I realized that the bother of waiting for the train to take us where we going is not at all restful when On vacation
10-Good even though it was plentiful was not really tasty
11- we had to wait in line 5 - 10 minutes at the omelette station, by the time we ate food was cold
12- Buffet style is a lot of work when you vacation with a young family, sit down dinners was a bit better
13- in 8 days I had 1 good meal
14- I booked in April, in August I called the hotel to make sure that my room and my son’s room were next to each other, no one answered
I HAD TO CALL EXPEDIA IN DECEMBER SPEND 30 minutes on the phone to get that set up.
Chantal
أقام 8 ليالٍ في شهر يناير عام 2026
