Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

Property class: 4

Choose dates to view prices

Located close to Punta Blanca Golf Course and Arena Gorda Beach, Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino provides a free breakfast buffet, free water park access, and 3 poolside bars. Adventurous travelers may like the water skiing, fitness classes, and sailing at this property. Treat yourself to a massage at the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. Yoga classes are offered at the health club; other things to do include kayaking and volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as a grocery/convenience store and a terrace.

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Breakfast included
  • All inclusive
  • Parking included
The current price is AED 705
AED 705 total
includes taxes & fees
1 Oct - 2 Oct

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Luxury Family Room

A modern hotel room with a large bed, a ceiling fan, a large window with blinds, and a dining area with breakfast items.

Luxury Family Room

7.4 out of 10
Good
(53 reviews)
  • Garden view
  • 44 sq m
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Luxury Room

A hotel room with a bed, a desk, a television, a ceiling fan, and a view of the outdoors.

Luxury Room

7.8 out of 10
Good
(345 reviews)
  • Garden view
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Presidential Jacuzzi One Bedroom Suite Diamond Club

A modern living room with a sofa, coffee table, TV, and a ceiling fan.

Luxury Presidential Jacuzzi One Bedroom Suite Diamond Club

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 82 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Jacuzzi Junior Suite Diamond Club

A hotel room with a large bed, a desk with a coffee maker, a ceiling fan, and a large window.

Luxury Jacuzzi Junior Suite Diamond Club

9.4 out of 10
Exceptional
(13 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Room Diamond Club

A hotel room with a bed, bedside table, TV, and a ceiling fan.

Luxury Room Diamond Club

7.8 out of 10
Good
(35 reviews)
  • Garden view
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Family Room Diamond Club

A modern hotel room with a large bed, a ceiling fan, a large window with blinds, and a dining area with breakfast items.

Luxury Family Room Diamond Club

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

About the neighborhood

Located near the beach, Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino is in Bávaro, a neighborhood in Punta Cana. Punta Blanca Golf Course and Cocotal Golf and Country Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Arena Gorda Beach and Macao Beach. Downtown Punta Cana and Bavaro Beach are two other places to visit that come recommended. Enjoy the great outdoors with ecotours and cave exploring, or hop on a segway rental nearby and explore all the area has to offer. Visit our Punta Cana travel guide
View more Resorts in Punta Cana
Map
Carr. Playa Arena Gorda, Bavaro, Punta Cana, La Altagracia, 23000

What's nearby

  • A beach with people sunbathing, walking, and a boat in the water.
    Arena Gorda Beach
    8 min walk - 0.7 km
  • A beach with palm trees and turquoise water.
    Bavaro Beach
    29 min drive - 17.5 km
  • Punta Blanca Golf Course
    7 min drive - 2.9 km
  • Cana Bay Golf Club
    10 min drive - 4.5 km
  • Cocotal Golf and Country Club
    11 min drive - 11.2 km

Getting around

  • Punta Cana Intl. Airport (PUJ)
    24 min drive

Restaurants

  • La Altagracia
    7 min drive
  • Quisqueya
    7 min drive
  • Tarantela
    14 min walk
  • Selections Buffet
    7 min walk
  • Piano Bar
    11 min walk

About this property

Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

  • Upscale all-inclusive property near Arena Gorda Beach
  • Located close to Punta Blanca Golf Course, Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino provides a free breakfast buffet, free water park access, and 3 poolside bars. Active travelers can enjoy water skiing, fitness classes, and sailing at this property. Treat yourself to a massage at the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. Yoga classes are offered at the health club; other things to do include kayaking and volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as a grocery/convenience store and a terrace.
  • You'll also find perks like:
    • An outdoor pool and a children's pool, along with a waterslide
    • Free self parking and valet parking
    • Express check-out, express check-in, and massage treatment rooms
    • Luggage storage, a 24-hour front desk, and coffee/tea in the lobby
    • Guest reviews say great things about the beach locale, pool, and helpful staff
  • Room features
  • All 525 rooms have comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews speak well of the clean rooms at the property.
  • More amenities include:
    • Blackout drapes/curtains and window screens
    • Flat-screen TVs with premium channels
    • Free infant beds, coffee/tea makers, and ceiling fans

All inclusive details

  • This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

    • All buffet and à la carte meals, snacks, and beverages included
    • Room service during certain hours
    • In-room minibar (all beverages included)

Activities and facilities/equipment

  • All onsite activities and use of facilities and equipment are included.

Water activities

    • Kayaking
    • Scuba-diving lessons
    • Snorkeling

Land activities

    • Tennis
    • Tennis lessons
    • Volleyball

Lessons/classes/games

    • Aerobics
    • Cooking
    • Dancing
    • Language
    • Water fitness
    • Yoga

Entertainment

    • Onsite entertainment and activities
    • Onsite live performances
    • Theme parties

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Green Globe. For more information on what this certification requires and verifies, please visit their website.

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AED 946 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 poolside bars
  • 6 restaurants
  • 7 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • BELLA CUCINA
  • GRAZIE TRATTORIA
  • Mexicana Cantina
  • Selections Buffet
  • UNDER THE SEA

Things to do

  • Children's club
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Outdoor pool
  • Playground
  • Sailing
  • Sauna
  • Volleyball
  • Water skiing
  • Waterslide
  • Yoga classes

Family friendly

  • Children's club
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • Terrace

Full-service spa

  • 19 treatment rooms
  • Hot tub
  • Mud bath
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • No elevator

More

  • 3 floors
  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 20 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

As of 18 September 2026, prices found for a 1-night stay for 2 adults at Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino on 1 October 2026 start from AED 705, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

Check-out is at noon.

Are there all-inclusive benefits at Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, tennis, and more.

Where is Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino located?

Located in Bávaro, this all-inclusive property is 1.4 mi (2.2 km) from Arena Gorda Beach and 1.7 mi (2.8 km) from Punta Blanca Golf Course. Cocotal Golf and Country Club and Macao Beach are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino Reviews

7.4

Good

8.0

Cleanliness

7.8

Amenities

7.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 692 out of 1699 reviews
Rating 8 - Good. 348 out of 1699 reviews
Rating 6 - Okay. 279 out of 1699 reviews
Rating 4 - Poor. 154 out of 1699 reviews
Rating 2 - Terrible. 226 out of 1699 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, ample food
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
All the staff, food and clean room was very excelent
Stayed 4 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and the staff was very friendly and helpful. There were a lot of activities for my daughter to do but the food needs work.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people working there are very service oriented people, always with a smile and willing to get out of their way to help you get what you needed.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent! Clean hotel, friendly staff, and a beautiful beach. We had a wonderful stay .
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Nice landscaping in the hotel, rooms were clean and comfortable bed. However, our mini fridge wasn’t restocked after the first night, and we spent most of the chasing the train to move from one side to the other of the hotel and dinner time was a nightmare since the hotel doesn’t have a functioning buffet and we had to go from one end of the hotel to the beach buffet to have dinner and that was without AC Overall not bad but beaches are not clean either, a lot of sargazo and cloudy waters
Stayed 4 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The food is excellent. So many options to choose from every day. Unfortunately we didn’t have a good experience wth the rooms.
Stayed 6 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente service love this place
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good and nicely friendly people only I can complain about the lady of the service in the bar evening she was very mad and the not good behavior.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
upscale feeling and treatment from the minute we step foot in the property, the food at the restaurant was excellent and the master chef every night greeted all the tables and spoke to each one of the guests having dinner. we will definitely go back to enjoy the hotel again.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Family Friendly Filled With Activities.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
The pools need some up-keeping and repairing. Food was good and room was clean.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member are so friendly everything good
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly hotel, service could’ve been better, transportation really was the downside, they have one tram for the whole hotel. Food was good.
Stayed 6 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The good: the food at the buffet was very good after second day/night, first night it was below average but they fixed it and staff was very friendly, great paella and great wine, room was clean and great A/C, great drinks and staff at the bar was very friendly, pool and the beach were great, great coffeshop with icecream and muffins, excellent room service, great sport bar, and nice wildlife view, great. Special mention to the show staff, they are the best. The bad: there was not way to make a reservetion at restaurant, everything was the buffet and nobody told us there are remodeling and we had to find our way to the temporary buffet or something, also there were many flies at the temporary buffet location. The ugly: We mention at the check-in that this was our second visit and the guy said that I am a fool for coming back here, that person may need to be fired, I know this guy doesnt represent the whole staff, but checkin is the first thing we see on arrival.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed everything about this resort property. Clean friendly people helpful staff. The only issue I had is the language barrier in which some refuse to speak in English if you couldn’t understand them . Everything else was fantastic
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is great for families due to the size of it, multiple restaurants and of course, the water park. We had a great time and felt safe. The staff are not as detail oriented as in 4-star properties though. So I had to ask for maintenance issues in the room to be dealt with multiple times. In the restaurants we often had to remind the staff to fulfill a request, etc. Be aware of the "concierge" at the bottom of each building. Apparently they are employees of the neighbouring sister property and their job is to rope in people into their "travel club" programme. Here we were excited about the complimentary breakfast they offered us at the elevated Royalton Punta Cana property next door because of all our maintenance issues, and all they were doing was ambushing us for an hour long sales pitch. We bailed out after the breakfast. Despicable. Outside of that bad experience we did enjoy our stay.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Cleanliness
Good price,nice pool,but the rooms are really bad,smell bad broken bed dirty sheets.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The guys in the reception and at the main entrance bar are AWESOME. The resort is clean and well kept. The bartender at the bar located in the plaza where they do events was obnoxious. She was extremely rude and even THREATENED my sister after she said let me pray for patience as she was treated rudely as she walked away. Six people in our group had food poisoning including myself. I couldn’t wait for checkout. I will definitely not be back
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This was my second time in Punta Cana and my third stay at a Royalton property with Diamond Club service. I stayed at Royalton Splash Punta Cana for 7 days with my teenage daughter. The property was clean and well maintained, and the water park was a nice addition and great for families. While we enjoyed parts of our stay, I felt the Diamond Club service was inconsistent for the additional cost. Our butler, Edwin, made five restaurant reservations, but I had to repeatedly follow up through WhatsApp. On my sixth day, I asked early in the day for a reservation at the Mexican restaurant, but he never responded. The next day, he apologized and said he forgot and had other guests. We also never got to use the hydrotherapy benefit included with Diamond Club because it was not scheduled during our stay. The service at the main buffet and some Diamond Club lounge areas was also inconsistent. However, the Steakhouse and Hibachi were by far the best restaurants of our stay—the food and service were excellent! A special thank you to Jose Garcia at the Diamond Club pool! He was friendly, attentive, approachable, and truly went above and beyond to make my daughter and me feel welcomed. He was the highlight of our Diamond Club experience. Overall, I hope Royalton takes this feedback constructively. Diamond Club is expensive, and the service and included benefits should consistently reflect the premium experience guests are paying for.
Stayed 7 nights in Aug 2026
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
I don’t usually write reviews, but our stay at Royalton Splash Punta Cana warranted one. Our Diamond Club butler, Edwin, was the highlight. He was attentive, checked in regularly, arranged dinner and spa reservations, and provided the personalized service I expected. He deserves 5 stars. The weather was beautiful, and our room was comfortable with excellent AC. Unfortunately, the food and drinks were major disappointments. The buffet’s scrambled eggs were consistently runny, and many dishes were unappetizing. Hunter Steakhouse was especially poor: my NY strip was fatty, pale, and poorly seared, while the mashed potatoes were barely lukewarm. Zen hibachi was the exception, with a great atmosphere and surprisingly good food. I wish we had eaten there more than once. The pools also need maintenance, with missing tiles throughout, including on several pool bar stools. Pool bartenders were generally unfriendly and often reluctant to make blended drinks. Even after requesting better liquor through Diamond Club, the mixed drinks were poor. I’m not a beer drinker, but I ended up drinking beer because the cocktails were so bad. Staff were adequate but not especially warm or welcoming compared with other Dominican Republic resorts I’ve visited. Families will likely enjoy the water park, kids’ slides, and wave pool. Diamond Club may be worthwhile but, if food and cocktails are a big part of your all-inclusive vacation experience, I would consider another resort before booking.
Stayed 5 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We were first to arrive at 12:30. Check-in wasn’t until 3 o’clock, so when we went back at 3 o’clock, we had to wait an extra hour and a half to get checked in. We were the last to get our room out of maybe 40 more people that arrived after us. The app is terrible. We had issues with multiple reservations for dinners, the restaurants were not accommodating whatsoever when issues arose. Snack options are almost nonexistent, compared to other resorts. The excursions were awesome. The guy that helped book them in the lobby was great. All in all we had a great trip, considering we were with five 18-year-old boys that are not picky when it comes to food or accommodations.
Stayed 5 nights in Jun 2026
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We’ve stayed in the Dominican Republic before, but never experienced this level of chaos and empty “yes, right now” promises. At check-in, we were handed a map and left to find our room in the dark. Somehow, our luggage found it before we did. That should have been a warning. For my wife’s birthday, the hotel promised a surprise. Nothing. At dinner I asked twice for a simple Happy Birthday song. Twice: “Yes, right now!” We waited. Nothing. Apparently even Happy Birthday was too complicated. The biggest disaster: ONLY AFTER ARRIVAL we learned the main buffet was closed for renovations. Instead, we walked 15 minutes in 95°F/35°C heat to a tiny restaurant with NO A/C and lines outside. Walk in the heat, wait in the heat, eat in the heat — all-inclusive with a free sauna 3 times a day. Guest Services promised a WhatsApp response. It never came. I guess the manager is still thinking. And the beach? Barely a beach at all, with huge bags/barriers along the shoreline. If you want a beautiful Dominican beach, go to Saona Island instead. Final circus: our checkout golf cart never came, and security refused to let our transfer driver enter despite the hotel giving us a driver pass. We dragged our luggage to the gate in the heat. Nice grounds, decent water park, and a few genuinely wonderful employees — but overall, terrible service and organization. I expected Royalton. I got a budget resort with a fancy logo and endless promises. Never again.
Stayed 11 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I think the hotel itself is amazing. Great amenities, the room cleaning staff always kept our rooms in great condition and were extremely kind, and the entertainment is fun for all ages. I was really impressed by the food at the Selections buffet and Under the sea. The BIG downsides to this resort is the staffs attitudes and work ethic. Since check in we were met with rude dismissive attitudes from the front desk staff and guest services. The bar staff was hit or miss some were nice others very rude. At the buffet it was a nightmare trying to get our glasses of waters filled or even refilled. One day we literally didn’t get any water during the dinner at all. We would sometimes not get napkins or offered coffee. There was only one time on June 3 at the breakfast buffet the waitress Angela was extremely professional and kept checking to make sure we were doing ok and filling our drinks. The staff at Uder the Sea and steak house were also professional and attentive. I would recommend the buffet offer self serving water stations because it’s truly bad service specially when it’s hot outside. I would stay away from the Mexican Cantina, the food was just awful. Another downside is the pillows they are super thin and uncomfortable. Even though the hotel is really nice I don’t think it’s somewhere I would like to spend a vacation at again.
Stayed 5 nights in May 2026
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
We were very disappointed with our stay and would not return to this resort or another Royalton property based on this experience. The room had several maintenance issues. The shower leaked water into the toilet area every time it was used, leaving the bathroom floor wet, and the air conditioning never got cold enough to keep the room comfortable. The food was one of the biggest letdowns. The buffet had a very limited selection, and we found ourselves eating mostly rice and beans because very little else was appealing. If you don’t reserve the specialty restaurants before arriving, it’s nearly impossible to get a reservation. While we were able to occasionally walk in, the food at those restaurants wasn’t much better, and we often ended up going back to the buffet afterward because we were still hungry. The entertainment was underwhelming, and there wasn’t much happening throughout the day or evening. The pool was also in rough condition and looked like it needed significant maintenance. Overall, this was not the quality we expected from an all-inclusive resort. Between the poor room conditions, disappointing food, lackluster entertainment, and overall maintenance issues, we would not recommend this resort and would not choose to stay at a Royalton property again.
Stayed 7 nights in Jun 2026