"The staff are so lovley they answered all my questions they where very welcomeing and your felt like part of the furniture i have two sen children and was very careing and inderstanding one of my little ones hurt his hand due to me giving him a glass my own fault and he cut his hand hand they were so caring and made my younge man feel calm when he felt distrested i felt very happy withthe pool and the steam room the breakfast was fantastic so much choice they also make sure you dont have allergies witch i do and let me know what i could or couldnt have amazing service all around "
"Lovely location on the banks of the River Tyne with spacious, clean rooms. All the staff were very warm, welcoming, helpful & courteous. We were pleased to find a wide choice of breakfast foods were available but some did suffer from being kept in the hot trays too long. Plenty of parking was available when we were there. a really enjoyable visit."