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Hotel Citadelle

3.0 star property
Charming hotel where guests can relax with newspapers or start the day with coffee at the cafe, all while enjoying attentive service from the helpful staff.

Choose dates to view prices

Hotel Citadelle in Les Rivières offers genuine value with a warm welcome, free WiFi, and daily manager's reception. Travelers appreciate the attentive staff and practical amenities like extended parking, luggage storage, and 24/7 front desk assistance.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
The current price is AED 235
AED 280 total
includes taxes & fees
4 Apr - 5 Apr

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, blackout drapes, free WiFi, bed sheets

Standard Room, 1 Queen Bed

7.8 out of 10
Good
(89 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Desk, blackout drapes, free WiFi, bed sheets

Double Room, 2 Double Beds

7.2 out of 10
Good
(24 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Hot Tub

Deluxe Room, 1 King Bed, Hot Tub | Desk, blackout drapes, free WiFi, bed sheets

Deluxe Room, 1 King Bed, Hot Tub

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Connecting Room (basement), 2 Queen Beds with Double Sofabed

Connecting Room (basement), 2 Queen Beds with Double Sofabed | Desk, blackout drapes, free WiFi, bed sheets

Connecting Room (basement), 2 Queen Beds with Double Sofabed

7.4 out of 10
Good
(3 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Room (basement), 2 Queen Beds and 1 Double Bed

Family Room (basement), 2 Queen Beds and 1 Double Bed | Desk, blackout drapes, free WiFi, bed sheets

Family Room (basement), 2 Queen Beds and 1 Double Bed

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 6
  • 1 Double Bed OR 2 Queen Beds

View all photos for Deluxe Apartment (8 people)

Deluxe Apartment (8 people) | Private kitchen | Fridge

Deluxe Apartment (8 people)

  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

Economy Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Located in Les Rivières, a neighborhood in Québec City, Hotel Citadelle is near the airport and near a train station. Quebec Cruise Terminal is worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Aquarium of Quebec and Village Vacances Valcartier. Looking to enjoy an event or a game? See what's going on at Vidéotron Centre or Quebec City Convention Center. Spend some time exploring the area's activities, including skiing. Visit our Québec City travel guide
Map
4800 Boulevard Wilfrid-Hamel, Québec City, QC, G1P 2J9

What's nearby

  • Quebec_LavalUniversity_502438_03_
    Laval University
    5 min drive - 6.6 km
  • Quebec_QuebecCityConventionCenter_6155148_01_
    Quebec City Convention Center
    11 min drive - 11.4 km
  • Château Frontenac
    Château Frontenac
    13 min drive - 12.5 km
  • Quebec_QuebecCruiseTerminal_6260523_05_
    Quebec Cruise Terminal
    14 min drive - 13.3 km
  • Base de plein air de Sainte-Foy
    2 min drive - 3.0 km

Getting around

  • Quebec Sainte-Foy Station
    10 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB)
    11 min drive

Restaurants

  • Tim Hortons
    4 min drive
  • Tim Hortons
    6 min walk
  • McDonald's
    11 min walk
  • Ashton
    2 min drive
  • Tomas Tam
    10 min walk

About this property

Hotel Citadelle

Hotel near Laval University
Hotel Citadelle provides amenities like a free daily manager's reception and a coffee shop/cafe. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking and extended parking
  • Tour/ticket assistance, a 24-hour front desk, and a vending machine
  • Luggage storage, free newspapers, and coffee/tea in the lobby
  • Guest reviews say great things about the overall value and helpful staff
Room features
All guestrooms at Hotel Citadelle feature comforts such as air conditioning, as well as amenities like free WiFi and free newspapers. Guest reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with free toiletries and hair dryers
  • TVs with cable channels
  • Refrigerators, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Hot tub

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number 063070, 2026-07-31

Property is also known as

Hotel Citadelle Quebec
Hotel Citadelle
Hotel Citadelle Quebec/Quebec City
Hotel Citadelle Hotel
Hotel Citadelle Québec City
Hotel Citadelle Hotel Québec City

Frequently asked questions

Is Hotel Citadelle pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Citadelle?

As of 28 March 2026, prices found for a 1-night stay for 2 adults at Hotel Citadelle on 4 April 2026 start from AED 235, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Hotel Citadelle?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Citadelle?

Check-out is at 11 AM.

Where is Hotel Citadelle located?

Located in Les Rivières, this hotel is within 3 mi (5 km) of Carie Factory Amusement Center, Recreofun Amusement Centre, and Base de plein air de Sainte-Foy. Club de Golf L'Albatros Ste Foy is 2.5 mi (4.1 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Citadelle Reviews

7.8

Good

7.6

Cleanliness

7.0

Amenities

8.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 350 out of 1001 reviews
Rating 8 - Good. 325 out of 1001 reviews
Rating 6 - Okay. 181 out of 1001 reviews
Rating 4 - Poor. 80 out of 1001 reviews
Rating 2 - Terrible. 65 out of 1001 reviews

Reviews

Verified

6/10 Okay

Claudie

Liked: Staff & service
Disliked: Property conditions & facilities
Ce n'est pas l'endroit le plus propre
Stayed 1 night in Mar 2026
Verified

8/10 Good

Marc

Liked: Cleanliness, staff & service
Décoration un peu vieillotte, mais très propre et les lits étaient confortable. J'y retournerais sans hésiter.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C'est une chambre bon marché et ça fait 100% la job! Beau, bon, pas cher (et propre)!
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Ivy

Disliked: Cleanliness, amenities, property conditions & facilities
There were cockroaches in our room and front desk did not offer any help.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Jean-Paul

Liked: Cleanliness
The room was clean. Though there were no winter carpets at the entrance which made the floor dirty, and we were not able to walk on it. The sink had a problem that takes time for the water to be emptied. The heater was working but the heat was sometimes colder. The staff are welcoming and overall we had a nice stay, the mattress was very comfortable through the pillows are not puffy and a bit uncomfortable. Thank you for hosting us :)
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Olivier

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
La literie est clairement à changer L’insonorisation est insuffisante Salle de bain très désuète
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Diane

Liked: Cleanliness, property conditions & facilities
Petit bijou à bon prix. Propre et personnel gentil
Stayed 1 night in Feb 2026
Verified

8/10 Good

Alain

Liked: Cleanliness, amenities
La simplicité du service
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

L'Ancien

Liked: Cleanliness, amenities, property conditions & facilities
La chambre était ok
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Mor

Liked: Cleanliness, amenities, property conditions & facilities
Room was super clean and comfy. I had a great time at this location, definitely recommend it
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I honestly had a great time. The first walk in, the room was spotless and clean. Very spacious, there were enough towels to last a whole week to be honest and I love it. The staff was very professional. I needed to change the reservation for the next day under my friend's booking and I was able to keep the same room for 2 days The cleaning crew comes to kindly as if we needed anything and clean the room, we were ok but the thought was very much appreciated. Definitely recommend to go there
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Veronique

Disliked: Cleanliness, property conditions & facilities
Le lavabo de la salle de bain était bouché. J’ai avisé la réception qui m’a mentionné que quelque viendrai réparé le tout. Malheureusement rien a été réparée durant mon séjour. Les murs de la salle de bain étaient sales et le joint de douche entre le plancher et la douche laissait voir de la moisissure. Une cafetière dans la chambre serai grandement apprécié. Point positif : personnel courtois, lit assez confortable et micro-onde dans la chambre
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Sunil Kumar

Liked: Cleanliness, property conditions & facilities
No breakfast, and there were not much options available in the vicinity. Drinking was rarely available in the reception area. Overall an okayish room for that price.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Pierre

Liked: Cleanliness, amenities, property conditions & facilities
Oui excellent y
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Aisha

Liked: Cleanliness, amenities, property conditions & facilities
Front desk was super friendly and attended all our requests without a problem. The room and everywhere was very clean and neat. Beds comfortable. Had a great stay ! 100% will return when we are back to quebec
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Arielle

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

gerard ray

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Non
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Francine

Disliked: Cleanliness, staff & service, property conditions & facilities
The flooring in the bedroom is falling apart. Very old room. The frontdesk guy was stinky(body odor), told me he couldn't find my check-in in the system. It took him at least 15 min to get me checked after i drove from Ontario and it snowed quite bad, not pleasant at all..do not recommend this place!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Christiaan

Liked: Cleanliness, amenities, property conditions & facilities
Guy at the front desk was amazing very fast check in and clean rooms
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Pranav

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi, I booked for 2 nights in qubec, i reached on dec 25 around 4:00 PM and we put our luggage in the room and left as we did not checked room cleanness, when we came around 9:00 PM to the hotel, floor was too sticky and everywhere dust was there, we are getting smell from bathroom curtains, i supposed to ask them for toilet paper and hand soaps, next day morning on Dec 26 i asked receptionist to clean our room and chnage the blankets , he said to us he will inform cleaning people, and we left to explore city, again once we return everything was same in the room, nothing was cleaned, i informed evening receptionsit , he said whatever happened in the morning he was not reponsible, he gave us new blanket and informed us to change it by our own, as there were no staff, it was very bad expereince and we left next day morning as we afraid to sleep in bed as we thought something not cleanly or bad bugs, it was really horrible expereince to stay in this hotel, i need someone from expedia to call me back as this money is not worth it to spend in this hotel.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Julien

Liked: Cleanliness, amenities, property conditions & facilities
Chambre très propre. Lieu calme. Personnel disponible et courtois.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Serge

Chambre propre
Stayed 1 night in Dec 2025
Verified

8/10 Good

Maxime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre très bien, aurait apprécié pouvoir contrôler le chauffage de la chambre par contre.
Stayed 1 night in Dec 2025