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Casa Santiago Hotel Boutique

3.5 star property
Hotel with a full-service spa, near Josefa Ortiz de Domínguez Auditorium

Choose dates to view prices

Casa Santiago Hotel Boutique in Downtown Querétaro offers a peaceful escape. Enjoy hot stone treatments at Spa Santiago, browse the art gallery, and shop designer collections. Free in-room WiFi and laundry services. Staff praised for their attentive assistance.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Spa
  • Breakfast available
  • Pet friendly
  • Air conditioning
The current price is AED 199
AED 238 total
includes taxes & fees
4 Nov - 5 Nov

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Business Room

Business Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Business Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Egyptian cotton linens
Down duvet
Premium bedding
Private bathroom
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Standard Room

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Egyptian cotton linens
Down duvet
Premium bedding
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room

Luxury Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Luxury Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Egyptian cotton linens
Premium bedding
Down duvet
Private bathroom
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Egyptian cotton linens
Premium bedding
Down duvet
Private bathroom
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
9.8 out of 10, Exceptional, 162 reviews
The price is AED 304
AED 364 total
includes taxes & fees
2 Dec - 3 Dec
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About the neighborhood

Map
Independencia #28, Col. Centro, Querétaro, QUE, 7600

What's nearby

  • Alameda Hidalgo Park - 10 min walk - 0.9 km
  • Aqueduct of Santiago de Querétaro - 15 min walk - 1.3 km
  • Josefa Ortiz de Domínguez Auditorium - 19 min walk - 1.6 km
  • Galerías Querétaro Shopping Center - 6 min drive - 2.3 km
  • Corregidora Stadium - 7 min drive - 4.2 km

Getting around

  • Queretaro Intl. Airport (QRO) - 38 min drive

Restaurants

  • ‪Hank's Querétaro - ‬2 min walk
  • ‪El Mesón de Chucho El Roto - ‬4 min walk
  • ‪Gorditas Del Portal - ‬1 min walk
  • ‪Restaurante 1810 - ‬4 min walk
  • ‪Carola - ‬1 min walk

About this property

Casa Santiago Hotel Boutique

Hotel near Aqueduct of Santiago de Querétaro
Josefa Ortiz de Domínguez Auditorium is located near Casa Santiago Hotel Boutique, which provides a terrace, an art gallery on site, and designer stores on site. Indulge in a hot stone massage at Spa Santiago, the onsite spa. Free in-room WiFi is available to all guests, along with laundry facilities and a bar.
Additional perks include:
  • Cooked-to-order breakfast (surcharge), luggage storage, and concierge services
  • Smoke-free premises, 1 meeting room, and a front-desk safe
  • Tour/ticket assistance and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Casa Santiago Hotel Boutique include comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and air conditioning.
More conveniences in all rooms include:
  • Egyptian cotton sheets and down comforters
  • Smart TVs with Netflix, streaming services, and satellite channels
  • Daily housekeeping and phones

Similar properties

Hallway

Hotel Patio Santiago

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 379 reviews
The price is AED 428
AED 511 total
includes taxes & fees
4 Dec - 5 Dec
Hotel Patio Santiago

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 310 for adults and MXN 280 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Art gallery
  • Designer stores
  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Hot stone massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Shower
  • Towels provided

Entertainment

  • iPod dock
  • Netflix
  • Smart TV with satellite channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 850 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 310 for adults and MXN 280 for children
  • Pet fee: MXN 850 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Casa Santiago Queretaro
Casa Santiago Hotel Boutique Hotel
Casa Santiago Hotel Boutique Querétaro
Casa Santiago Hotel Boutique Hotel Querétaro

Frequently asked questions

Is Casa Santiago Hotel Boutique pet-friendly?

Yes, dogs are allowed at this property. There's a fee of MXN 850 per pet, per day. Service animals are exempt from fees.

How much is parking at Casa Santiago Hotel Boutique?

This hotel doesn't offer parking.

What time is check-in at Casa Santiago Hotel Boutique?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Casa Santiago Hotel Boutique?

Check-out is at noon. Late check-out is available for a fee.

Where is Casa Santiago Hotel Boutique located?

Located in Downtown Querétaro, this spa hotel is within 1 mi (2 km) of Querétaro Regional Museum, Aqueduct of Santiago de Querétaro, and Josefa Ortiz de Domínguez Auditorium. San Francisco Temple and Government Palace are just steps away.

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Reviews

Casa Santiago Hotel Boutique Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Amenities

9.6

Staff & service

9.6

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 143 out of 182 reviews
Rating 8 - Good. 25 out of 182 reviews
Rating 6 - Okay. 7 out of 182 reviews
Rating 4 - Poor. 3 out of 182 reviews
Rating 2 - Terrible. 4 out of 182 reviews

Reviews

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

This hotel was really cute and comfortable.
Stayed 5 nights in Nov 2023

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Receptionists friendly and courteous, as well as the restaurant personnel.
Stayed 4 nights in Feb 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was wonderful. Best service ever.
Stayed 2 nights in Mar 2024

8/10 Good

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
It's a really good place to stay and visit the center of Queretaro; the staff is lovely with you; however, the room has an aperture in the window, and you have to be careful because the people outside can see inside your room and bathroom.
Stayed 2 nights in Apr 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A perfect stay

We just spent 6 nights here along with all of our friends for our wedding week. Without us asking, they went above and beyond for us in every way possible. There wasn’t a single thing they didn’t jump to accommodate us with. A truly perfect stay. Their entire staff, from the front desk to the waiters to cleaning staff and maintenance worker, is absolutely wonderful.
Stayed 1 night in Dec 2023

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Great !!!
Stayed 2 nights in Jul 2023

8/10 Good

Terence Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were very helpful. Laundry is implied that there are macines for guest use, but no.
Stayed 7 nights in Mar 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice and clean. The restaurant at the hotel was great with excellent food and service. My room was very nice, although only big enough for one person. Two people would need more space. The music from the lobby was easily heard in my room in the evening, but was turned off at a reasonable time.
Stayed 2 nights in Jan 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and accommodating! Felt 100% safe the whole time!
Stayed 2 nights in Oct 2025

6/10 Okay

liz

Liked: Cleanliness, property conditions & facilities
I loved that the property was close to everything. However, when I arrived, the hotel host was busy chatting with the onsite restaurant staff. Even after greeting us, she mentioned she wasn’t ready to check us in and had to finish other tasks first. We also noticed that the bathroom windows didn’t lock. When I asked about it, I was told they were all broken and not to worry because there were cameras on the property. That didn’t make me feel very secure. Lastly, the on-site restaurant was a huge disappointment—save your money and time. Overall, not the best first impression. 0/5 stars
Stayed 2 nights in Oct 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in Centro Historico within walking distance to many plazas, churches, restaurants and other attractions. We felt safe and comfortable. The staff was wonderful and helpful. The room was small but big enough for my wife and I. The water pressure in the shower was low but it's a good method to conserve water. The curtains in the unit where we stayed did not give enough privacy. If we're are in Queretaro again we would stay here again.
Stayed 4 nights in Sep 2025

6/10 Okay

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very hot rooms. Little ventilation. L
Stayed 3 nights in Jun 2025

8/10 Good

Nash

Liked: Property conditions & facilities, room comfort
En general muy normal la estancia, el piso estaba como mal trapeado, se notaba en el piso. La cama y almohadas muy comodas. Hotel tranquilo El servicio de restaurante muy lento.
Stayed 1 night in May 2025

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo muy bien, las habitaciones muy cómodas y limpias. Y el personal muy atento.
Stayed 3 nights in May 2025

10/10 Excellent

lorena

Liked: Cleanliness, property conditions & facilities, room comfort

Excelente

Todo excelente y el personal muy amables
Stayed 1 night in Apr 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and knowledgeable service/concierge/front desk.
Stayed 3 nights in Apr 2025

8/10 Good

SERGIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE HOTEL WAS EXCELLENT, LOVED THE DEOXRATOIN. THE ROOM TOO SMALL.
Stayed 1 night in Mar 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are well appointed with nice linens and towels and very comfortable bed and shower. A little noise coming from the restaurant in the hotel was a bit annoying but not bad. But the downside was the room had no windows. Made it a bit dark and sad. Have to park in a nearby parking. Not a big deal but not as convenient as on site parking.
Stayed 2 nights in Mar 2025

10/10 Excellent

Renata Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio, lugar un lindo. Todo excelente
Stayed 1 night in Mar 2025

10/10 Excellent

Ari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Boutique en toda la expresión

Habitaciones muy bonitas, amplias y cómodas, el hotel tiene una muy buena atmósfera, todo está cuidado, desde las texturas hasta los olores, y ademas gran atención y amabilidad de todo el personal
Stayed 2 nights in Mar 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Todo
Stayed 1 night in Mar 2025

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención y hermoso hotel
Stayed 3 nights in Jan 2025

8/10 Good

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. The room was very updated & had the amenities of a higher end hotel like robes, slippers, umbrella, etc. Received welcome fresh drinks & cookies in our room.
Stayed 4 nights in Feb 2025

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
:
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lindo !

Muy bien, el servicio es bueno , cuidan los detalles , está limpio. Pero las habitaciones dan al mismo pasillo y se oye todo . El estacionamiento está a 2 cuadra es el público de plaza constitución en mero centro te rebolsn los gastos pero si Traes varias cosas te recomiendo ir a dejarlas al hotel y luego llevar tu auto y regresar ! Es autoservicio.. pero si llegas noche esto puede ser un tema . Sin embargo tiene detalles que te apapachan. Como cafecito de prensa y euro te !
Stayed 1 night in Feb 2025