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HI Hotel Impala

3.5 star property
Guests wake up to freshly brewed coffee aromas and enjoy delicious on-site dining before relaxing with stunning rooftop views at this welcoming hotel

Choose dates to view prices

HI Hotel Impala welcomes travelers near Alameda Hidalgo Park. Enjoy a coffee shop, rooftop relaxation, and Mesón Alameda restaurant. Rooms include WiFi, with cooked-to-order breakfast and concierge services enhancing your stay.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
The current price is AED 142
AED 171 total
includes taxes & fees
14 Jul - 15 Jul

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room Standard

Hypo-allergenic bedding, down comforters, laptop workspace

Double Room Standard

  • Sleeps 2
  • Free WiFi

View all photos for Double Room

Double Room | Hypo-allergenic bedding, down comforters, laptop workspace

Double Room

7.4 out of 10
Good
(14 reviews)
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Quadruple Room

Quadruple Room | Hypo-allergenic bedding, down comforters, laptop workspace

Quadruple Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Executive Room

A bedroom with a bed, a desk with a lamp, a chair, and a wall mural.

Executive Room

8.0 out of 10
Very good
(19 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Single Room

Hypo-allergenic bedding, down comforters, laptop workspace

Single Room

  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Quadruple Room Standard

Hypo-allergenic bedding, down comforters, laptop workspace

Quadruple Room Standard

  • 10 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Room Standard

Hypo-allergenic bedding, down comforters, laptop workspace

Room Standard

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • Free WiFi

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About the neighborhood

Located in Querétaro, HI Hotel Impala is in the city center. Templo y Convento de la Santa Cruz and Aqueduct of Santiago de Querétaro are notable landmarks, and the area's natural beauty can be seen at Alameda Hidalgo Park and Cerro de Las Campanas National Park. Looking to enjoy an event or a game while in town? See what's going on at Corregidora Stadium. Visit our Querétaro travel guide
Map
Colon #1 Col. Centro, Querétaro, QUE, 76000

What's nearby

  • A golden statue of a historical figure on a pedestal, surrounded by lush green trees.
    Alameda Hidalgo Park
    5 min walk - 0.5 km
  • A stone viaduct with multiple arches, surrounded by trees and a clear sky.
    Aqueduct of Santiago de Querétaro
    15 min walk - 1.3 km
  • Querétaro Regional Museum
    7 min walk - 0.6 km
  • Plaza de Armas
    7 min walk - 0.6 km
  • Querétaro Cathedral
    12 min walk - 1.0 km

Getting around

  • Queretaro Intl. Airport (QRO)
    37 min drive

Restaurants

  • Taqueria los amigos
    5 min walk
  • Los Bisquets Bisquets Obregón
    5 min walk
  • Taquería El Torito
    1 min walk
  • Cooking Star
    4 min walk
  • Tortas "Alex
    3 min walk

About this property

HI Hotel Impala

  • Hotel near Alameda Hidalgo Park
  • Located close to Querétaro Regional Museum and Plaza de Armas, HI Hotel Impala provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. The on-site restaurant, Mesón Alameda, offers breakfast and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
  • You'll also enjoy perks such as:
    • Free self parking
    • Cooked-to-order breakfast (surcharge), luggage storage, and a 24-hour front desk
    • A front-desk safe, a porter/bellhop, and 3 meeting rooms
  • Room features
  • All 112 rooms include comforts such as laptop-friendly workspaces, in addition to perks like free WiFi and sound-insulated walls.
  • Extra conveniences in all rooms include:
    • Hypo-allergenic bedding and down comforters
    • Bathrooms with rainfall showers and hair dryers
    • 32-inch TVs with cable channels
    • Ceiling fans, daily housekeeping, and phones

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 72 to 200 for adults and MXN 72 to 200 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe con Verde
  • Mesón Alameda
  • Sky Garden

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Ceiling fan
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 200 per pet, per night, plus a deposit of MXN 500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 72 to 200 for adults, and MXN 72 to 200 for children
  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 200 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
Alcohol is not permitted at this property
Parking height restrictions apply

Frequently asked questions

Is HI Hotel Impala pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of MXN 500 per stay and a fee of MXN 200 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at HI Hotel Impala?

As of 30 June 2026, prices found for a 1-night stay for 2 adults at HI Hotel Impala on 14 July 2026 start from AED 142, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at HI Hotel Impala?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at HI Hotel Impala?

Check-out is at 11 AM.

Where is HI Hotel Impala located?

Located in Downtown Querétaro, this hotel is within a 10-minute walk of Alameda Hidalgo Park, Querétaro Regional Museum, and Plaza de Armas. Querétaro Cathedral and Templo y Convento de la Santa Cruz are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

HI Hotel Impala Reviews

7.2

Good

7.8

Cleanliness

8.4

Location

7.8

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 213 out of 629 reviews
Rating 8 - Good. 139 out of 629 reviews
Rating 6 - Okay. 123 out of 629 reviews
Rating 4 - Poor. 83 out of 629 reviews
Rating 2 - Terrible. 71 out of 629 reviews

Reviews

Verified

6/10 Okay

Vanessa

Older hotel but great location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very comfy bed. The room is nicely decorated. It has its own bar and restaurant, but there also lots of eating options nearby to fit all budgets. The famous Alameda park is right across the street.
Stayed 1 night in May 2024
Verified

8/10 Good

Bryan Daniel

Liked: Staff & service
The hotel is old and the hallways look creepy, but, overall, the location is great and it is affordable. Quality is adequate for its cost.
Stayed 1 night in May 2024
Verified

6/10 Okay

Jose

Liked: Staff & service
I stayed for one night because I was flying out the next morning, the staff is really nice. Check in was easy and my room is ready. Only issue is a lot of transient loitering around the property and can be heard drinking and being disruptive throughout the night, it was a little unsettling.
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Luis

Liked: Cleanliness, staff & service, amenities
The staff is nice and friendly. The building is too old and the rooms have not ac.
Stayed 1 night in May 2025
Verified

8/10 Good

Thierno Sadou

Liked: Cleanliness, staff & service, property conditions & facilities
Well located and great staff
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Adriana

Liked: Amenities
Excelente hotel
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Johnny

Liked: Cleanliness
good place
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Thierno Sadou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Polly

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Personal amable
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in Centro. Beautiful Park and other sites very close. Great room for the value too.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Carlos

Nice
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Gabriel

Ok
Stayed 2 nights in Aug 2025
Verified

2/10 Terrible

Jorge Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 1 night in Aug 2024
Verified

2/10 Terrible

Pierre

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely not a good hotel. Very bad hotel, no AC, no amenities, terrible location, shady everywhere you go
Stayed 1 night in May 2024
Verified

6/10 Okay

Dora

Too noise you can’t sleep well in a very comfortable bed
Stayed 2 nights in Oct 2024
Verified

2/10 Terrible

Eric

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No AC and room was very small.
Stayed 1 night in May 2025
Verified

2/10 Terrible

Linette

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal cero flexible
Stayed 1 night in Apr 2024
Verified

4/10 Poor

Brian

Disliked: Staff & service
has loud music, they tell me until 02.00 so i will not get any sleep. I will NOT be back!
Stayed 1 night in May 2024
Verified

8/10 Good

Conrado

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Francisco

Disliked: Amenities
Cerca del parque, el servicio de restaurante tiene una amplia oportunidad de mejora en cuanto al servicio
Stayed 1 night in Jun 2026
Verified

6/10 Okay

Ernesto

Liked: Staff & service
Si
Stayed 1 night in May 2026
Verified

4/10 Poor

Alberto

Liked: Staff & service
En las noches en el bar de la azotea hay MUCHO RUIDO es un hotel no un antro, la gente va a descansar. Gracias al personal nos cambiaron de habitación donde se escuchaba poco, pero es desagradable.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ana Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desayuno y ubicación excelente.
Stayed 1 night in Apr 2026