Hotel & Spa La Mansión del Burro Azul

Property class: 3.5

Choose dates to view prices

Located close to Theater of the Republic and Neptune Fountain, Hotel & Spa La Mansión del Burro Azul provides a coffee shop/cafe, dry cleaning/laundry services, and a full-service spa. For some rest and relaxation, visit the sauna or steam room, and indulge in a Swedish massage, reflexology, or aromatherapy. Guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Business services
  • Laundry
  • Room service
  • Housekeeping
The current price is AED 140
AED 168 total
includes taxes & fees
25 Oct - 26 Oct

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed

A bed with a dark headboard, white linens, and a single black pillow.

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 6 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

A room with two beds, each with a headboard, white bedding, and brown throw pillows.

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 Large Twin Bed and 1 King Bed

View all photos for Classic Room, 2 Double Beds

A hotel room with two beds, a wall-mounted lamp, a dreamcatcher, and a view of the outside through a window with curtains.

Classic Room, 2 Double Beds

8.8 out of 10
Excellent
(8 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

A neatly made bed with a blue and white bedspread, two pillows, a bucket with towels labeled "MOSS," and a lamp on the side.

Standard Room, 1 Queen Bed

  • 8 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

You may also like

Ad
A hotel entrance with a stone facade, a covered entrance area, and a sign for Fairfield Inn & Suites Marriott.

Fairfield Inn & Suites Queretaro Juriquilla

Querétaro
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,001 reviews
The price is AED 290
AED 347 total
includes taxes & fees
1 Nov - 2 Nov
Fairfield Inn & Suites Queretaro Juriquilla

About the neighborhood

Located near a boardwalk/promenade, Hotel & Spa La Mansión del Burro Azul is in Downtown Querétaro neighborhood and is connected to a shopping center. Travelers eager for a bit of culture can stop by Theater of the Republic, while those who have shopping on the agenda may want to visit Antea Lifestyle Center and Uptown Center. Neptune Fountain and Santa Rosa de Viterbo Temple are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing, skiing, and hot springs. Visit our Querétaro travel guide
Map
Ignacio Altamirano Sur #35, Centro Historico, Querétaro, QUE, 76000

What's nearby

  • A golden statue of a historical figure on a pedestal, surrounded by lush green trees.
    Alameda Hidalgo Park
    7 min walk - 0.6 km
  • A stone viaduct with multiple arches, surrounded by trees and a clear sky.
    Aqueduct of Santiago de Querétaro
    10 min walk - 0.9 km
  • A geometric metal structure against a clear blue sky.
    Josefa Ortiz de Domínguez Auditorium
    14 min walk - 1.2 km
  • Plaza de Armas
    5 min walk - 0.5 km
  • Zenea Garden
    7 min walk - 0.6 km

Getting around

  • Queretaro Intl. Airport (QRO)
    38 min drive

Restaurants

  • Casa Sakura
    3 min walk
  • El Gato Viudo
    4 min walk
  • Trattoria La Nonna
    4 min walk
  • carranza 50
    3 min walk
  • Santa Cecina
    2 min walk

About this property

Hotel & Spa La Mansión del Burro Azul

  • Family-friendly hotel near Autonomous University of Querétaro
  • Located close to Theater of the Republic and Neptune Fountain, Hotel & Spa La Mansión del Burro Azul provides a coffee shop/cafe, dry cleaning/laundry services, and a full-service spa. For some rest and relaxation, visit the sauna or steam room, and indulge in a Swedish massage, reflexology, or aromatherapy. Guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Limo/town car service, coffee/tea in the lobby, and newspapers in the lobby
    • A computer station, concierge services, and tour/ticket assistance
    • Smoke-free premises, massage treatment rooms, and luggage storage
  • Room features
  • All guestrooms are individually furnished, and boast comforts such as premium bedding and pillow menus, as well as perks like late night room service and free WiFi.
  • Extra conveniences in all rooms include:
    • Egyptian cotton sheets, Select Comfort beds, and down comforters
    • Bathrooms with hydromassage showers and designer toiletries
    • 40-inch flat-screen TVs with cable channels and DVD players
    • Private yards, wardrobes/closets, and ovens

Similar properties

A courtyard with outdoor seating, potted plants, and a fountain.
Hotel Hidalgo
Downtown Querétaro
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.6 out of 10, Excellent, 1,002 reviews
The price is AED 146
AED 180 total
includes taxes & fees
23 Nov - 24 Nov
Hotel Hidalgo
Compare similar properties

Frequently asked questions

Is Hotel & Spa La Mansión del Burro Azul pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel & Spa La Mansión del Burro Azul?

As of 23 October 2026, prices found for a 1-night stay for 2 adults at Hotel & Spa La Mansión del Burro Azul on 25 October 2026 start from AED 140, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel & Spa La Mansión del Burro Azul?

Check-in start time: 1:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Hotel & Spa La Mansión del Burro Azul?

Check-out is at 1:00 PM. Late check-out is available for a fee (subject to availability).

Does Hotel & Spa La Mansión del Burro Azul provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 800 per vehicle applies.

Where is Hotel & Spa La Mansión del Burro Azul located?

This family-friendly Querétaro hotel is located near the airport, within a 15-minute walk of Theater of the Republic, Neptune Fountain, and Santa Rosa de Viterbo Temple. Autonomous University of Querétaro and Antea Lifestyle Center are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel & Spa La Mansión del Burro Azul Reviews

8.4

Very Good

9.0

Cleanliness

8.6

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 222 out of 456 reviews
Rating 8 - Good. 126 out of 456 reviews
Rating 6 - Okay. 74 out of 456 reviews
Rating 4 - Poor. 20 out of 456 reviews
Rating 2 - Terrible. 14 out of 456 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly, the hotel was clean and the beds were very comfy.
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
I don’t like the room size, too small no air conditioning we have to ask for a room change… too hot. Nevertheless the spa is wonderful
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

The place is absolutely beautiful and original.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room, food and spa was excellent.Service was amazing. Loved the stay!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean and accessible to train station
Verified review

6/10 Okay

Disliked: Staff & service, amenities
Location
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Very nice property but it need some up keeping
Stayed 2 nights in Aug 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
They need to update the pictures, we were expecting a spa restaurant, and more, the pictures don't match the actual hotel.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Interesting place not too far from historic district, but the spa is close to non existent, no sauna, hot tub, etc, no massage availability on the day of check in. Still waiting for massage. Will see how it is…
Stayed 1 night in Sep 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very bad experience, they told me I could place thing in the refrigerator that is shared and then they took my things out and placed them on the floor .the roof area that is sold on Expedia like a nice place to relax and enjoy the view they have everything closed and they dont allow u to be there.the sitting area is very dirty and the jacuzzi is nasty !honestly this is like an abandoned hotel !staff is not friendly at all ! I normally book with Expedia because it’s always amazing and they only have the best of the best but today is very bad !
Stayed 1 night in Oct 2023
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, amenities
No considero que sea ambiente familiar
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
En la página de internet se aprecia una la terraza muy agradable con los sillones y la fogata, actualmente no funciona este espacio para los huéspedes y no se advierte en ningún lado de la página que está fuera de servicio, tampoco funcionaba el jacuzzi y no ofrecen desayunos como lo ilustraba una de las fotos que ví en la página cuando reservé mi estancia. Creo que deberían actualizar su información y advertirle al cliente que no todos los servicios están funcionando pues me desilusionó un poco no poder hacer la reunión con mis amigos en la terraza y no poder usar los servicios que parecían ofrecer: desayuno y jacuzzi. El personal es muy amable y la instalaciones están limpias. La habitación es un poco obscura para mi gusto y la TV no prendió nunca. El ventilador no se puede dejar prendido pues la luz del foco no se puede apagar con el dimmer, o sea que tampoco fue de utilidad. En fin, sirva esto para que mejoren su oferta de servicios, el lugar acaba de cambiar de adminsitración según me explicaron, si informaran esto de antemano no se sentiría como engaño. Saludos,
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Es muy elevado el costo para no tener estacionamiento la verdad no me gustó mucho la atención cuando pedí información para la factura me dijeron que buscara en la página web no hubo mucha ayuda
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
El spa estuvo muy bien. Nos gustó mucho. Lo que sí el colchón estaba muy duro y amanecimos adoloridos. Ya necesitan cambiarlos
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Todo muy bien. Centrico y limpio
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Muchas gracias, por ayudarme con mis papas de la 3ra edad, fueron muy amables y pacientes con ellos. Mil veces lo recomiendo. Gracias!!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Habitación limpia
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención del personal antes, durante y después siempre es cálida y amable, se siente en casa estar en la mansión
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospedaje Ideal para descansar, muy cerca del centro, servicio de 10
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquilo. Buena estancia
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación excelente, un poco deteriorado en comparación con las fotos.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La comodidad y ame el servicio de spa
Stayed 2 nights in Jan 2025