Av. 5 de Febrero 108-A Col Ninos Heroes, Querétaro, QUE, 76010
What's nearby
Plaza Galerias Shopping Center - 7 min walk - 0.6 km
Plaza Santa Maria Bullring - 12 min walk - 1.0 km
Autonomous University of Querétaro - 14 min walk - 1.2 km
Josefa Ortiz de Domínguez Auditorium - 4 min drive - 4.6 km
Aqueduct of Santiago de Querétaro - 5 min drive - 4.9 km
Getting around
Queretaro Intl. Airport (QRO) - 35 min drive
Restaurants
Bar Holiday Inn - 3 min walk
Queretaro Lindo Bar Botanero - 4 min walk
Monosabio Hamburguesería - 8 min walk
La Marquesada - 6 min walk
Los Pepes - 2 min walk
About this property
One Querétaro Plaza Galerías
Eco-certified hotel near Autonomous University of Querétaro
Located close to Plaza Galerias Shopping Center and Plaza Santa Maria Bullring, One Querétaro Plaza Galerías provides a free breakfast buffet, dry cleaning/laundry services, and a 24-hour business center. Stay connected with free in-room WiFi.
Other perks include:
Express check-out, free newspapers, and multilingual staff
An elevator, a 24-hour front desk, and smoke-free premises
A front-desk safe, 1 meeting room, and a vending machine
Room features
All 126 rooms offer comforts such as air conditioning, as well as perks like late night room service and free WiFi.
Other amenities include:
Bathrooms with rainfall showers and free toiletries
Flat-screen TVs with cable channels
Free infant beds, daily housekeeping, and desks
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Free buffet breakfast available daily 7:00 AM to 11:00 AM
Family friendly
In-room crib
Laundry facilities
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Business services
24-hour business center
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
1 building
7 floors
Built in 2008
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free crib
Bathroom
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Late-night room service
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Iron/ironing board on request
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Plaza Galerías Querétaro
One Querétaro Plaza Galerías Hotel Queretaro
One Querétaro Plaza Galerías Hotel
One Querétaro Plaza Galerías Queretaro
One Querétaro Plaza Galerías
One Queretaro Plaza Galerias
One Querétaro Plaza Galerías Hotel
One Querétaro Plaza Galerías Querétaro
One Querétaro Plaza Galerías Hotel Querétaro
Frequently asked questions
Is One Querétaro Plaza Galerías pet-friendly?
No, only service animals are welcome at the property.
How much is parking at One Querétaro Plaza Galerías?
One Querétaro Plaza Galerías doesn't offer parking.
What time is check-in at One Querétaro Plaza Galerías?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at One Querétaro Plaza Galerías?
Check-out is at noon.
Where is One Querétaro Plaza Galerías located?
Located in Downtown Querétaro, this eco-certified hotel is within a 15-minute walk of Autonomous University of Querétaro and Plaza Galerias Shopping Center. Plaza Santa Maria Bullring and Alameda Hidalgo Park are also within 2 mi (3 km).
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One Querétaro Plaza Galerías Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 270 out of 948 reviews
10 - Excellent
270
Rating 8 - Good. 316 out of 948 reviews
8 - Good
316
Rating 6 - Okay. 193 out of 948 reviews
6 - Okay
193
Rating 4 - Poor. 90 out of 948 reviews
4 - Poor
90
Rating 2 - Terrible. 79 out of 948 reviews
2 - Terrible
79
7.8/10
Cleanliness
8.0/10
Staff & service
7.6/10
Amenities
7.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10
The staff and the management team are fantastic.
Alfredo
Stayed 1 night in Jul 2024
10/10
Excelente
Abraham
Stayed 1 night in Dec 2024
10/10
X
Aldo Enrique
Stayed 1 night in Mar 2025
10/10
.
Ana Gabriela
Stayed 1 night in Apr 2025
10/10
Good
Lizbeth
Stayed 3 nights in Jul 2024
10/10
Acceptable
Roberto
Stayed 1 night in Jun 2024
4/10
Not impressed
Gerardo
Stayed 1 night in Dec 2023
8/10
Ok
Joss
Stayed 1 night in Feb 2024
8/10
No cart for luggage
James
Stayed 1 night in Jul 2024
8/10
Habitaciones pequeñas pero funcionales, desayuno basto y buen sazón, lugar seguro de estacionamiento
mrk
Stayed 2 nights in Jul 2025
2/10
la habitación muy pequeña y vieja , camas viejas en si nada recomendable
Guadalupe
Stayed 1 night in Jul 2025
8/10
Todo bien
Jesús Antonio
Stayed 1 night in Jul 2025
8/10
FRANCISCO
Stayed 1 night in Jun 2025
8/10
Rene
Stayed 1 night in Jun 2025
10/10
Eugenia Ma
Stayed 1 night in May 2025
6/10
Le falta mantenimiento, uno de los elevadores no funcionaba
Claudia Angelica
Stayed 1 night in May 2025
6/10
Está muy descuidado, hay demasiado ruido.
Jose
Stayed 1 night in Jun 2025
2/10
La tarjeta de mi habitación no servía, la televisión tampoco, no había luz. Me fue muy mal
Angélica
Stayed 1 night in Jun 2025
6/10
Miriam
Stayed 1 night in Jun 2025
8/10
Solo servía un elevador y el sistema de acceso con tarjeta fallaba mucho
Lisseth P
Stayed 2 nights in May 2025
10/10
Araceli
Stayed 1 night in May 2025
2/10
El clima no servía
Jose Alejandro
Stayed 1 night in May 2025
10/10
Norma
Stayed 1 night in Apr 2025
2/10
La primera habitación que me dieron la cerradura estaba pegada con cinta gris, cuando pedí cambio me argumentaron que nadie quería esa habitación pero que le indicaban que siempre la asignara, la segunda habitación que me dieron salí y al volver estaba abierta y tuve que ir a preguntar por mis pertenencias a recepción y me las devolvieron sin explicación y porque se supone había sido error de limpeiza
karla Nayelly
Stayed 2 nights in May 2025
6/10
me gustó la ubicación
no me gustó que está descuidado, viejo, algunas cosas no sirven o se están cayendo/despegando