Apartments in Quetzaltenango Department

"Amazingly beautiful view! Great amenities, and well-located. What to do with garbage was confusing though (throw organics off balcony and leave the rest is what we did). Asked the caretaker for a broom when it became clear that no one was cleaning during our stay, but never received one."

"Furniture was a bit run down."

"No había disponibilidad para hacer limpieza y al rentar dos noches deberia existir la posibilidad aunque con un cargo extra "

"Fue una excelente estancia, con muchas comodidades, buena ubicación, excelentes espacios dentro de la casa y en los jardines "

"When I get to the place the owner or the landlord said he doesn’t have any reservations under my name I show the reservation information and he said for few months ago he doesn’t have any more business with VRBO I contacted customer support for VRBo they help to get relocated but my reservation was for two nights they just find one night for me I have to find the second night on my own and paid again Please they said on the phone they will refund my money because was a pre paid reservation...

"We found out last minute that Expedia had overbooked the property so we were left without accommodations for multiple hours on each day. Luxury Atitlan did its ultimate best to accommodate our stay. We would love to hear back from Expedia as we were forced to move on four separate occasions. One particular night was completely off-site and was not comparable to what the nightly cost was. "

"If you do stay in one of the properties this guy owns do NOT give him cash! He is a scammer, asked us to pay him cash because according to him he had not received payment from Vrbo/HomeAway and our pending charge on our credit card would be removed. He charms you with good customer service and seems trust worthy but DO NOT GIVE HIM CASH! We've been trying to get a refund for almost a year now and Vrbo hasn't done anything about it either! Will be reporting them to the BBB as well because they...

"Wrong address on the app. I called the number of the owner and he seem to be upset when I asked for the right address "

"It is set out as a Luxury apartment but can't really qualify as such. It is nice, but quite noisy as it is right next to a restaurant with live music. Also quite smelly from all the restaurants' grey water just flowing into the lake outside the windows. The bathroom is also very damp with mold on the walls. Everything else was good though, and the hosts were very responsive."

"El lugar muy comodo y limpio, nada mas que pedir... la comunicacion con la anfitriona buena"

"Dexter was in touch the day of our arrival and met us at the property to let us in before check in time and give us a tour of the property. He and his wife were available for questions via WhatsApp the entire time. Sweet, modern, well appointed apartment with breathtaking views from an incredible penthouse deck. Right by St. Francis church and the central market. Very quiet… perfect for sleeping late. Awesome place."

"This beautifully renovated rental was a great home within walking distance of Parque Central, Xela Pan and a grocery store. Thanks for your hospitality!!"

"This apartment was lovely. Secluded but walkable to main town. Tastefully decorated and comfortable for my 9 year old daughter and I. We appreciated the hot shower and patio."

"terrible communication the entire process. We thought it was in San Marcos as the listing said. We didn't sleep the entire time as it was so noisy. There was mold throughout the entire shower and it was filthy as well as cold. terrible "

"It was a pure scam I booked a villa and was given a room under construction It was discussing The people renting ir waited until i could not canceled it and said tgey haf some plumbing issues abd 2ere going to give us a better suite"