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"Check-in was easy and the room was reasonably clean, but there was no hand soap or shower gel. The front desk staff member with glasses was curt when this was brought to her attention, although another colleague resolved the issue quickly. At checkout, when asked about my experience, I mentioned that the bed was noisy and uneven. The same staff member appeared to take the comment personally rather than as feedback. A more professional response is generally expected from front desk staff in the hospitality industry, particularly in France."

"Perfect location in the heart of the old town of St Malo. The hotel is luxurious and comfortable, with fairly spacious rooms. The staff was wonderful. "

"What a fantastic host! We were met at the station and taken to the apartment. Our host used a translator to communicate with us and was very pleasant! The little house was clean and inviting. We had a nice bottle of cider that was waiting for us from our host!The beds were comfortable and the house warm.."

"Superb location for the port.,secure parking. Facilities excellent."

"Great stay, loved the hotel, centrally located, very clean and with a lot of history."

"Friendly staff, clean and comfortable room, breakfast options good and first class location. "

"Very friendly and helpful staff. Room clean and looks freshly renovated. Great location."

"Best value and excellent cosy room"

"Excellent location, beautiful indoors and lobby, helpful staff. All great except the rooms could do with a bit of updating."