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"Stayed a few times. Always good service and lovely venue "

"Beautiful hotel. Friendly staff and excellent breakfast. "

"perfect "

"Absolutely beautiful hotel, the novelty of it being the old prison added to the amazing stay. Very clean, bed was so comfortable and nice big spacious rooms"

"Good hotel. Go to the Redbridge Park and ride site to park your car and get two return bus tickets into the city centre for £5 of you are sight seeing. Good deal. "

"Great food, good portions, very friendly staff, a credit to the chain."

"Very comfortable room. Very enjoyable stay would come again."

"Great location to both Heathrow & Windsor Castle. Comfy rooms, beautiful breakfast, stellar gym, bar & restaurant on site - plus laundry service avaiable! We will definitely stay there again and would highly recommend! "

"Excellent stay. Rooms - spacious, clean and large 50 inch TV is great. Breakfast - fantastic. Nice veggie sausages and excellent hash browns - English breakfast was excellent. Only thing that could be improved is having cheese in the breakfast. Swimming pool/spa - pool a bit shallow, but otherwise fine. Would have been incredible if there were a jacuzzi. Steam room and sauna are both great. Staff extremely friendly and helpful. On check in I left a review about the lack of toiletries (shampoo, conditioner and moisturiser), and the next day the staff left these in the room for us, which show good attention to detail and to feedback, which is well appreciated. Will definitely be returning!"