"Overall, I had a comfortable stay. The hotel was clean, full of historic charm, and conveniently located close to the main attractions.
The biggest disappointment was the level of customer service. Unfortunately, nearly every staff member I interacted with—from the front desk to the restaurant—came across as unfriendly and uninterested in welcoming guests. Simple questions were often met with brief, impersonal responses and little to no warmth. Basic courtesies such as “please,” “thank you,” or...
"Quarto limpo, equipe educada e atenciosa, localização boa pra quem não quer ficar no centro. Fácil de estacionar e a uns 5 minutos a pé de um shopping center. Bom café da manhã. Ficaria novamente."
"We had a lovely 2 day/night stay here and we felt very well taken care of from the arranged taxi pick up at 1am, which ended up being 2am as the flight was delayed our driver Saša was welcoming and pleasant, a gentleman. Breakfast was lovely and tasty in the outdoor patio. The only thing that I would mention to perhaps tend to would be brighter lights in the hallways. Just a level up would be good if you want to keep the dim obviance. Everything was lovely and we are grateful for this...