Ranchera Vacations

"Horrible experience couldn’t get into the room called multiple times no one answered got charged for a room I never used."

"1 they don’t give you a tour so you won’t ever know where anything is. 2 I paid in full via expedia for a superior room weeks before my stay. i get there and they tried to put me and my teenager in a single full bed, i proved i booked the superior and then admitted they over booked and have none. there was ONE room that had two beds, zero wifi accessibility, no light but a nightlight and zero decor. I was on a long flight and drove from San Juan and sucked it up. I did not have enough time to...

"Staff was very cordial and pleasant. Great attitude with all guests. When asking them questions, they were attentive and helped when possible. Rooms were neat and very clean. Good size closet and drawers. Has small fridge. Iron and ironing board not in rooms, but available when asked at front desk. There pool is outdoor with access to bathrooms, and with an outdoor rinse shower. It may look small but is cozy. Note: need to ask front desk staff for pool towels. Ran into a little problem with...

"La vista panorámica donde está las facilidades y el ambiente familiar son espectacular. Hay muchos caballos hermosos sin ninguna utilidad. Se pudo observar poco personal en el área de servicio."

"No fridge in the room."

"El personal muy cordial y atentos,lugar limpio,habitación con aire excelente, La comida buena y es un lugar para pasarla tranquilo muy acogedor.Lo recomiendo"

"Excelente"