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"The apartment is in a great location, very central, and it was clean. However, you do pay for what you get. It was a good price, so perhaps we should not have been surprised to find that it was in need of maintenance. There was some dodgy-looking electrics, no basic handsoap, no towel rings for hanging a hand towel near a sink, damaged walls etc. Overall, it made it feel cheap, and.... edgy. Worst of all though is their customer service. Nobody answers the provided phone number, and emails are...

"Eine geräumige und geschmackvoll eingerichtete Wohnung. Der Parkplatz war für uns wertvoll. Die informationen im Vorfeld waren sehr hilfreich. Insgesamt eine empfehlenswerte Unterkunft."

"Great central location but couple of issues - lights in bathroom didn't work, there was a massive ridge in the middle of the floor (trip hazard) & the fridge was not working - in fact it was running very hot & there was a burning smell in the unit (plastic was warping inside fridge around light) - a clear fire risk. When informed Smartflats simply thanked us for the info & made no attempt. to remedy or compensate. Poor service as we rented the apartment to prepare our own food & were limited....

"Great location "

"zoals beloofd. enkel de cosy slaapkamer is wel erg nauw. leuk terras en fijne buurt."

"Communication with the host was excellent. Text with instructions for accessing the apartments were clear and concise. "

"Super"

"Had a great time. Came in specifically for the Teddy Swims Concert at TRIX Zaal - the how was great. People in the area were extremely helpful. Stayed off the tourist grid pretty much and saw a lot of beautiful things. Owner has a guidelines book for guests that was absolutely awesome."

"Unit was switched. New apartment was on the corner of 2 main streets, very loud. I called upon arrival, answering service said someone would call, no call. Received email about the stay, I replied not happy. They said someone would contact me, no contact. Treacherous stairway to upstairs bathroom. "

"Dieser Ort ist ein sehr guter Ausgangspunkt, um mit der Bahn Antwerpen, Gent, Brüssel und Brügge zu besuchen. Gelegen an tollem Landschaftspark"

"This is not suitable property for a normal traveler. The property is poorly converted house. The owner had let someone stay in one of the rooms in the rented apartment that I had booked while I was there. I did feel safe to go out or even use the shower as there was someone else there who I did not know. It was like a bad flophouse."

"there were rats, there was no curtain for the toilet and the neighbours can see us, no wifi as well"

"It was clean, and the kitchen was well equipped. The staff was friendly. The location was good. It was very quiet at night. "

"Lovely as always "

"Cheap accomodation for a reason. "