"The first room had a fridge that didn’t work so I was moved to 404 and it stunk so bad. There was a moldy stench and I made a request to be moved, but I was told they just fogged it out with freshener. However, it still smelled the same. Housekeeping went in to clean up and didn’t leave towels, refresh the makeup remover pack and toilet paper."

"The elevator was broke and they never informed me until after I registered. Also, I had a handicap room and they put me on the 3rd floor!! I had to do my best to climb stairs with a surgical repaired knee!!"