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"Staff at the Riu were very accommodating! We enjoyed our stay... we will recommend this resort!"

"The property is beautiful, very well maintained and the staff very friendly and accommodating."

"The staff are great, friendly but they are lacking in the cleaning, my friends room and my room had bed bugs. After reporting they changed our room but if we didn’t had a picture to proof it they would kept us on the same room. "

"Nice, professional and respectful staff members. The Entertainment Host Nelly is great. Food is delicious. Bartenders are cool. Pool is small but is open all night. Doctor Cove's Beach is pretty, also open all night. My family really enjoyed themselves."

"1st day they put us in a room that had roaches so they switched it for us and gave us a diffrent room which was better. The second issue there was roaches at the buffet i tild the waitress and she just stepped on it and walked away. But my overall stay was ok palace is a classy place if u just want to relax if u want to have a good time and be entertained go to riu montego bay or riu reggeah. At the palace is just a bunch of old people doing warer acrobatics no fun at all. The food was amazing ill give them that so mich to choose from "

"Room was nice and air conditioning works well. Breakfast was excellent. Staff was very hospitable and friendly. "

"Great stay...... have stayed there several times."

"The resort was wonderful. The rooms were kept clean and very spacious. Breakfast was delicious, and the staff was very helpful and kind. Did not have a bad experience and will def do again. There were also little concierge stands by the villas downstairs for anyone who wanted restaurant reservations. Many restaurants to choose from, our fav was the Jamaican restaurant. Jordain the waiter, was so kind and helpful to us. I highly recommend The Grand Palladium. We stayed on the Lady Hamilton Side."

"Excellent"