Find Hotel with a Concierge in Red Sea Coast

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"I flew from USA to spend a vacation time with my wife and my 15 months old daughter at Mövenpick Resort & Spa El Gouna and when I came to the hotel, the standard of the room provided doesn't meet any 5-star hotel expectations at all. The room is very poorly furnished. The furniture is very old and rotten. It's not clean. It doesn't have any soap or kits at the restroom vanity. The vanity is only single sink with poor broken wooden base. The AC is not properly working as it freezes you up with its massive cold air no matter how low or high you adjust it. It just blows high flow of air even when you put it in a low with a rattling sound all night. The sheets are not clean, the carpet is horrible and dirty with stains which is not appropriate to let my baby crawl on. The heater is not working. the quality of the room doesn't meet any inhabitable hotel standard. I had to call Expedia and cancel the stay on the spot to move to another hotel the next morning. I would not even spend the night in such a place but everywhere else was fully booked so i had to sacrifice this night till sunrise to move out. Not recommended at all."

"Amazing experience "

"Overall the hotel was amazing and the staff went out of the way to make you feel welcome, my only suggestion would be a better selection of snacks, the food was limited to the same thing and the food was like warm, other than that I was over the moon with the hotel "

"Second time staying at this resort Would come back again The facilities are superb Attention to detail from all the staff, from the front desk, cleaners, bar and pool staff Food is outstanding, buffet, al mar and bamboo shoot Recommend the private snorkelling tour Soma bay is also walking distance for alternative foods and supermarket is close by too Spa is very good Gym is excellent all round "

"Very nice hotle"

"Excellent location, nice rooms & excellent buffet. Staff were outstanding! "

"Clean room, everything is good 👍👍"