"I didn't realize you have to pay early on to check in earlier or after. I guess you can call and pay then agter you move past the initial screen where you can pay for your addons, like being on a lower floor as there is no elevator. Room was really nice and clean, bathroom was also nice. Towels were picked up and changed regularly and I had no issues at all with the service of the housekeeper; it was excellent actually. It's a small caveat also that there is a strong sour smell in the carpets...

"Not all subway lines are at Wall Street station; sometimes you need to walk a few minutes extra."

"الفندق قديم جدا جدا جدا وأرجوكم لاتصدقون الصور فكلها خدعه وكذبه الاستقبال سيّء جدا جدا لايحترم النزلاء الممرات جدا ضيقه وصغيره والمصعد صغير جدا وقديم جدا وسعره مبالغ فيه جدا فقط قريب من التايم سكوير جدا"

"The room was a good size but for what you pay, you'd expect more than no frills. Hot water was super limited - it was medium warm the first day but by the next day it was lukewarm basically. Also online it says they do complimentary fitness passes which they don't, and they also won't store your luggage the next day after checkout like any normal hotel."

"The room was clean, staff is helpful, nice, and always available. This is the best place I’ve ever stayed at in NYC, and I’ll definitely go back."

"As advertised. Only issue was there was a boiler problem and no hot water for the first three nights of our stay and Kasa was not initially forthcoming with an adequate refund."

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"There’s construction going on in the building but it wasn’t an issue. Location is great! Compared to other hotel rooms for the price it was quite large. I would stay here again."

"The central location was very convenient and made it easy to get around. However, the soundproofing was poor, and it was quite noisy late at night and into the early morning, sometimes as late as 2 am. Light sleepers may want to keep this in mind. The room was clean and had everything we needed, but the facilities felt a bit old, and there were some stains on the carpet and bedding. Also, we were required to pay a cleaning fee at check-in and could not check in without paying it."

"The room was clean and in a great location. The apartment is only accessible via staircase. The hosts are responsive and helpful. Thanks!"

"The host was very responsive but I found it difficult to use the Expedia app to communicate. I would get a message from Expedia saying the host has responded and when I pressed see message there would not be a message at the site"

"Great location for all your needs. Very quiet which was a huge bonus. Great communicaton was most helpful ."

"We enjoyed our stay! It's a perfect location and we loved the appartment. Extra the rooftop and the gym *****"

"The location great. Very convenient to upper west side. That was the positive.The negatives- kitchen was not very clean. We ended up using plastic utensils as several forks and knives were dirty.- coffee maker didn’t work- debris on ground of kitchen- the apartment is dark! The pictures are not totally reflective- no AC in the main bedroom. Window AC in the main room- only 1 key!! Not sure how you can sleep 8 people and only have 1 key. That required a lot of juggling- host was somewhat...

"**Public Service Announcement: DO NOT RENT FROM THIS HOST**This was one of the most horrific rental experiences I have ever had.The problems started the moment we arrived. The apartment's doorknob was visibly broken. When I contacted the host through the VRBO messaging system, she immediately tried to move the conversation to WeChat, which was the first major red flag. She then sent me a separate text message from her personal phone requesting payment through Zelle, which is clearly against VRBO...