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"What can I say? Everything perfect - nothing to add. A highlight is definitely the spa area and also the salt water pools. Also, the dinner was the best dinner I have ever had in Germany."

"Checking in was easy and the staff were very helpful and nice. Breakfast was good. The property itself seemed run down. Stairwells were a bit dirty and doors that said “always keep closed” were always open. Also the side entry door we used was never locked, so not sure if that’s a safety issue. Our room was also VERY hot inside. We didn’t know why, the heat was not on. We had to open our room door and the window to get airflow. It was so uncomfortably hot inside (no AC). "

"Hair all over the blankets. When we asked them for more pillows they said “f*** you bye”. All we did is politely ask for pillows yet they cursed at us and shut the phone in our face. "

"The property refused to acknowledge our booking.They weren't prepared to accept our confirmation email that we had booked and paid for our room and breakfast. They actually locked us out whilst we were contacting our booking agent for help. "