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Gateway Suites

Travelers find a peaceful retreat in the heart of the city, where convenient amenities and garden serenity balance perfectly with urban exploration

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Gateway Suites sits right in the city center, providing a quiet garden escape after a day of sightseeing. The concierge helps plan local adventures, luggage storage frees visitors to explore unencumbered, and the lobby TV offers a comfortable spot to recharge.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Executive Studio Suite

Executive Studio Suite | Premium bedding, in-room safe, laptop workspace, blackout drapes

Executive Studio Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 55 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Sofa Beds

View all photos for Comfort Studio Suite

Comfort Studio Suite | Premium bedding, in-room safe, laptop workspace, blackout drapes

Comfort Studio Suite

8.0 out of 10
Very good
(1 review)

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | Premium bedding, in-room safe, laptop workspace, blackout drapes

Deluxe Studio Suite

8.0 out of 10
Very good
(1 review)

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Studio Suite

Junior Studio Suite | Premium bedding, in-room safe, laptop workspace, blackout drapes

Junior Studio Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LED TV
Premium bedding
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Romantic Studio Suite

Romantic Studio Suite | Premium bedding, in-room safe, laptop workspace, blackout drapes

Romantic Studio Suite

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Romantic Studio Suite

Romantic Studio Suite | Premium bedding, in-room safe, laptop workspace, blackout drapes

Romantic Studio Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Rethymno, Gateway Suites is in the city center and near the beach. Museum of Contemporary Art and Centre for Byzantine Art are cultural highlights, and some of the area's landmarks include Venetian Loggia and Fortezza Castle. Traveling with kids? Consider Paleontological Museum and Rethimno Kart. Scuba diving and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and horse riding nearby. Visit our Rethymno travel guide
Map
26 Damvergi, Rethymno, 741 00

What's nearby

  • Greece, Greek Islands, Crete, Rethymnon, fishing harbour and boats
    Rethymnon Venetian Port
    3 min walk - 0.3 km
  • Rimondi Fountain
    3 min walk - 0.3 km
  • Fortezza Castle
    3 min walk - 0.3 km
  • Rethymnon Municipal Garden
    7 min walk - 0.6 km
  • Rethymnon Town Hall
    9 min walk - 0.8 km

Getting around

  • Nikos Kazantzakis Airport (HER)
    84 min drive

Restaurants

  • Ναυπηγείο
    1 min walk
  • Stretto
    2 min walk
  • Achinos
    2 min walk
  • Ερωφίλη
    2 min walk
  • Taverna Knossos
    2 min walk

About this property

Gateway Suites

Family-friendly hotel in the city center
Gateway Suites provides a garden and more. Adventurous travelers may like the rowing/canoeing at this hotel. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), babysitting (surcharge), and smoke-free premises
  • Outdoor furniture, a TV in the lobby, and a front-desk safe
  • Luggage storage, wedding services, and concierge services
Room features
All guestrooms at Gateway Suites include comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and separate sitting areas.
More amenities include:
  • Highchairs, children's books, and childcare services
  • Showers, hair dryers, and shampoo
  • Decks/patios, separate sitting areas, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 10 for children

Things to do

  • Private wine tours
  • Rowing/canoeing
  • TV in common areas
  • Wine tasting room
  • Wine tours

Family friendly

  • Children's books
  • High chair
  • In-room babysitting (surcharge)
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Printer
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 1104904

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Getway Suites
Gateway Suites Hotel
Gateway Suites Rethymno
Gateway Suites Hotel Rethymno

Frequently asked questions

Is Gateway Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at Gateway Suites?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Gateway Suites?

Check-out is at 11:00 AM.

Where is Gateway Suites located?

This family-friendly Rethymno hotel is located in the historical district, steps from Port of Rethymnon, Museum of Contemporary Art, and Venetian Loggia. Centre for Byzantine Art and Rimondi Fountain are also within 5 minutes.

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Reviews

Gateway Suites Reviews

9.4

Exceptional

9.4

Cleanliness

9.0

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 23 out of 29 reviews
Rating 8 - Good. 3 out of 29 reviews
Rating 6 - Okay. 3 out of 29 reviews
Rating 4 - Poor. 0 out of 29 reviews
Rating 2 - Terrible. 0 out of 29 reviews

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location and still very peaceful and quiet. Clean and very pleasant decor and surroundings.
Stayed 2 nights in Oct 2025

10/10 Excellent

Chelena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was so wonderful and central to the water, shops, restaurants and historical sites. The hotel was absolutely beautiful and staff were very helpful. We will definitely recommend and hope to come back!
Stayed 2 nights in Sep 2025

10/10 Excellent

Jacquiline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little property. Added bonus having and extra bedroom giving more space. Great location near to everything within about 2 minutes walking distance. Great car park across the road being save and accessible worth the cost of shout €15 per 24 hours stay.lively touches in room like cake and raki. Great hot tub in garden.
Stayed 7 nights in Sep 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful solo stay - Great Location

Beautiful stay in Rethymno. Perfect location for the town. Manolis on reception was very welcoming and helpful. Bed was very comfy and the room was very clean. Would definitely stay again!
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel great service great location
Stayed 4 nights in Oct 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gem of a property- rooms are offset from the street so quiet, comfortable yet very convenient to the town and sites. For the value and price we reserved more than one room and it was excellent.
Stayed 1 night in Jun 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very warm and welcoming. Our room was compact but clean and comfortable and had everything we needed. The room had stylish decor, a lovely welcome gift of raki, coffee machine, iron and hairdryer. Perfect location and we would definitely stay here again in the future!
Stayed 1 night in Sep 2024

10/10 Excellent

neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent amenities in a very pleasant room. The room has everything. The only detraction is no view, if you dont mind this, then definately consider staying here.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is at a very central area, in the heart of the old city and next to the sea and the fortress. Amazing beds, had a really restful sleep and easy check in process. Might only be challenging to find the entrance if someone comes at Damvergi street (entrance from nr.28 takes you to the back of the building, while main entrance with the reception is from Plastira street). Parking at low price is available on a 2‘ walk from the hotel.
Stayed 2 nights in Aug 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had the room with the plunge pool which would have been lovely if the terrace got sunlight. That said the room was spacious and beautifully furnished with a large and very comfortable bed. We stayed 7 nights and had clean sheets and towels every 3 days but on the other days only the bins were emptied. Breakfast was a good continental spread and served outside on the terrace by a lovely smiley waitress. If you wanted to self cater there was adequate catering equipment in the room for simple meals. The English speaking receptionist was very helpful with booking taxis when he was on duty. Great location for all the old town restaurants, shopping and tourist sites.
Stayed 7 nights in Sep 2023

6/10 Okay

Grace

Disliked: Amenities
Overall disappointed. Booked a suite (Harmony). Positive-large comfy bed. Negatives-plunge pool with no bubbles and cold. Terrace area felt like a narrow corridor with limited sunlight as we were so low down. The television was also faulty. Last evening, we couldn't get into the building following a night out. We weren't told that our keys only gave us access via the front door. When we did go to the front door, there was a couple with a baby who couldn't enter as there wasn't a receptionist.
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Lack of information and hospitality

We stayed here for three nights. When we arrived at the hotel, the name on the apartment was different from the one in the booking. The hotel was apparently "new," and the renovations were still somewhat unfinished. There was a smell of paint in the air, and the terrace fence looked new. We were handed the keys, and there was an information folder in the room. There was no mention of payment. When we asked about it, we were told it had already been charged, even though the booking said payment would be made on-site. Over the next few days, we heard activity right outside our door starting at 8 am. A decoration and artificial grass appeared on the "terrace", which was glued down using a solvent-based adhesive. The smell of solvent spread into the room. We complained about this, but reception simply said that if the smell was somewhat gone with the air conditioning, then the issue was resolved. The glue smell stayed on our "terrace" for the whole stay. As a result, we couldn’t make use of the outdoor area or the bathtub. Other example of the lack of information was when we asked if the front door would be locked after reception hours. They told us it would be unlocked. When we arrived later to the hotel the door was locked. That is how we found out that one of the keys we were given was for the front door. A clear lack of service-mindedness and experience was evident in conversations with the reception staff. The room was a clean and comfortable with a small kitchen.
Stayed 3 nights in May 2025

8/10 Good

Janneke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rent, pent og hyggelig.

Topp beliggenhet, hyggelig personale, behagelig rom. Bare vær obs. på å spørre om hvor du går inn etter klokka elleve da det er Robin ganger og min nøkkel ikke virket i døren på forsiden. Det er heller ikke kjøleskap på alle rom. Pluss for privat jacuzzi (ikke alle rom).
Stayed 7 nights in Sep 2025

6/10 Okay

Cindy

Liked: Cleanliness, staff & service, amenities
De kamers was prachtig en de locatie is absoluut fantastisch. Helaas bleek in de kamer de wifi niet te werken en had ook ons eigen telefoonnetwerk geen bereik. Het personeel was erg behulpzaam en heeft meegedacht over een compromis. Het tweepersoonsbed is prima; de slaapbank voor onze zoon was een nachtmerrie. Ik raad deze kamer absoluut niet aan als je met meer dan 2 personen bent. Reis je als stel, dan is het prima!
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Virkelig skønt hotel, skønt værelse med pool, skønt personale og skøn beliggenhed - alt i alt en skøn oplevelse.
Stayed 4 nights in Jul 2025

10/10 Excellent

Annemie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wij vonden het een mooi accommodatie. Goede bedden,alles schoon. Aan de rand van het centrum, waar voldoende activiteiten waren,maar ook rust als je dat wenst. Betaald parkeren aan de overkant en in de omgeving vrij parkeren als je een plek vindt. Komen beslist nog een keertje terug.
Stayed 6 nights in Sep 2024

10/10 Excellent

Arezoo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel in an excellent area!
Stayed 6 nights in Jul 2024

10/10 Excellent

Jean-Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Décoration très agréable; à une minute du vieux-port et de la vielle ville.
Stayed 3 nights in Jun 2024

10/10 Excellent

Hrafn Hlíðkvist

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Hege

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Bruno

Stayed 1 night in Aug 2025

10/10 Excellent

Floriane jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jun 2025

10/10 Excellent

Katarina

Stayed 1 night in Oct 2024

8/10 Good

Katarina

Liked: Cleanliness, property conditions & facilities, room comfort

Underbart läge, tyvärr dåligt Wi-Fi

Stayed 1 night in Oct 2024

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024