"I’m a Hilton member and was initially told there were no rooms available, but they quickly found a room for me and even gave me access to the exclusive lounge. The staff were super friendly and helpful. The room was clean, spacious, and very comfortable. Breakfast was excellent, definitely one of the best I’ve had. The location is perfect—just a short 10-minute walk to Old Town. I highly recommend Hilton Heidelberg and will stay here again if I return."