Does Mitsis Grand Hotel have a pool?

Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool.

Is Mitsis Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mitsis Grand Hotel?

Self parking is free at this property.

What time is check-in at Mitsis Grand Hotel?

Check-in start time: 2:00 PM; Check-in end time: 1:30 PM. Late check-in is available during limited hours.

Are there all-inclusive benefits at Mitsis Grand Hotel?

Yes, the property is all-inclusive.

Where is Mitsis Grand Hotel located?

Located in Neochori, this all-inclusive hotel is within a 10-minute walk of Kýmata Beach and Elli Beach. Rhodes Port and Mandraki Port are also within 1 mi (2 km).

Mitsis Grand Hotel Reviews, Deals & Photos 2025

10/10 Excellent

Tatiana

15 August 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing combination of good hotel facilities for family, great staff and perfect location. Plus: have the most amazing sunset ever!

Stayed 9 nights in Aug 2024

10/10 Excellent

Erica

16 September 2022

Liked: Staff & service, amenities, property conditions & facilities

Had a great time, everyone was really lovely, food and location brilliant.

Stayed 7 nights in Sep 2022

10/10 Excellent

Beverley

23 September 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing staff, fabulous food and drink, entertainment was great too. Wonderful location.

Stayed 5 nights in Sep 2023

10/10 Excellent

Judith Angela

27 April 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our stay here was just perfect. Food was good with plenty of variety, room was very comfortable and serviced twice a day, position is fantastic right in front of the beach and an easy 15 to 20 minute walk into the old historic centre. The staff are always welcoming and willing to satisfy your every need.

Stayed 5 nights in Apr 2024

10/10 Excellent

Amir

8 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were so friendly, pleasant, helpful and almost all spoke good English. We highly recommend the please and will definitely be back.

Stayed 4 nights in Apr 2024

8/10 Good

Christina

2 August 2024

Liked: Cleanliness, staff & service, room comfort

We had a nice stay in the hotel and dining options was good. Staff very friendly. Nice pool area and evening entertainment. Large balcony which we enjoyed in the evening when baby was in bed. Rooms/furniture are tired definitely not 4/5 star.

Stayed 4 nights in Apr 2024

8/10 Good

Sandra Anne

29 September 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Fabulous hotel with an excellant focus on customer service. Great food and great facilities. Bedrooms could do with a face lift but very clean.

Stayed 7 nights in Sep 2023

10/10 Excellent

Dean

29 October 2023

Liked: Cleanliness, staff & service

Third year here at the Mitsis , as usual staff and service were faultless Building starting to look a bit tired in places but not enough to detract from the great experience this hotel provides

Stayed 7 nights in Oct 2023

8/10 Good

Patrick

21 December 2023

Liked: Cleanliness, staff & service

Great customer service, with personable & responsive staff

Stayed 2 nights in Aug 2023

10/10 Excellent

Diellza

9 September 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

it was good

Stayed 5 nights in Sep 2024

8/10 Good

Wai

21 October 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything is great apart the bathroom is dated and main dishes on the buffet need to improved.

Stayed 7 nights in Oct 2022

10/10 Excellent

Stephen Leslie

16 September 2023

Liked: Cleanliness, staff & service

Great customer service from all staff. Food & drink options excellent. Good quality & choice. The only negative is the rooms are a bit tired but a major refurbishment is due n 2025. Can't wait to return.

Stayed 14 nights in Sep 2023

10/10 Excellent

Omer

9 May 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was a perfect stay

It was a very relaxing stay, the service was excelent. The place is not new but it does the job. It was worth ecery penny. Don't hesitate.

Stayed 3 nights in May 2023

10/10 Excellent

Yan

15 September 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This was our first visit to Rhodes and to The Mitsis Grand Beach Hotel. We thoroughly enjoyed both. All the staff were friendly and efficient but we wish to make special mention of George the Manager of Food & Beverages , who went out of his way to be both informative and welcoming. The Accommodation, Cleanliness , Food & Drinks were all of a very good standard , and we can recommend it for a happy holiday destination.

Stayed 7 nights in Sep 2022

8/10 Good

Aaron

26 October 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was a great property! It was very clean the staff were always very helpful. They had a lot of different food options and the hotel was right by the beach. This hotel is also a stop for a hop on and off bus tour which was extremely convenient. Only thing I will add was there was live music playing every night until around 11pm which did tend to keep our kids up. Overall though this was a great accommodation.

Stayed 6 nights in Oct 2022

10/10 Excellent

robert

20 April 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing service. Hotel v. Good. Main dining hall food very good overall, but coffee was not upto standard. Would have expected some smoked salmon and more fish, sardines. I would visit again. Staff amazing, the best ive experienced in a hotel ever. 9/10

Stayed 7 nights in Apr 2024

8/10 Good

sefi shine

22 August 2024

Liked: Cleanliness, staff & service, room comfort

The hotel was nice, staff were excellent, the rooms not as I thought will be for the Mitsis chain. Disappointed, in the room were 🐜 , didn't allow me late check out even though Im a gold member they wanted me to pay them for late check out something that in every hotel I've been I got.

Stayed 7 nights in Aug 2024

10/10 Excellent

Paul

9 September 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was our 2nd visit to the Grand, and this visit seemed better than the first (last year in May). Food great (even my partner was pleased....must be good😊), staff helpful and attentive from luggage man, reception (thank you), restaurant staff (thank you Marios and team) and cleaners/house keeping...to be honest outstanding service from all! Room great...worth paying a little extra for sea view....get the sea and the sunset! Being upgraded in 2025, so not open 😪....really, does it need it!, lovely old building but not tired....worth waiting for 2026 when we will rebook.....thank you Grand Hotel, very happy.

Stayed 6 nights in Sep 2024

6/10 Okay

Helen-Marie

25 September 2023

Liked: Cleanliness, staff & service

Public areas of hotel were beautiful however rooms, whilst clean, were very tired and somewhat dated. Furniture very shabby and bathrooms in need of major modernisation

Stayed 7 nights in Sep 2023

10/10 Excellent

Paul

26 October 2023

Liked: Staff & service, property conditions & facilities

Majority of the staff were absolutely lovely and friendly. Some of the bar staff, not so, but having heard the way some people speak to them I’m not surprised. Definitely coming next year.

Stayed 7 nights in Oct 2023

8/10 Good

Kelly

16 August 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is big and gives a chilled vibe. Although both hotel rooms need a revamp (I’ve read the hotel is due to go through a massive refurb later this year), we couldn’t fault the stay. Staff were always polite, helpful and attentive. Food and drink options were fab across all restaurants and bars, including the big list of cocktails included in the all inclusive. Room was big and comfortable. We received free pool/beach towels that could be changed daily. WiFi was so-so but when it worked well, it was good. The hotel was a good level of busy, not too packed, considering we stayed in the height of summer. We’d happily stay again and will look forward to what the hotel looks like when it’s been done. Will consider staying at another hotel in the Mitsis Group.

Stayed 7 nights in Aug 2024

6/10 Okay

Verified traveler

17 September 2023

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Hotel in poor condition, lifts not working, cracked toilet seat, paper shoved in the electrics by porter to “make them work”. Doors to balcony wouldn’t open. Staff and service excellent, maybe we were just there at a bad time.

Stayed 7 nights in Sep 2023

8/10 Good

jaina

24 August 2024

Liked: Staff & service, amenities

Disliked: Property conditions & facilities

This hotel is NOT a 5 star. While on paper it might be with the facilities and amenities it has to offer, the standard is not 5*. I'll begin with cons: 1.the sunbeds are so flimsy - they flipped my husband and I off our individual ones so many times - also when we laid back, they just completely snapped back! Unsafe! 2. Pillows were too high and hard to the point I had to sleep without or sleep on a towel! 3. Cleanliness - the hotel room balcony had cockroaches. The rooms were not cleaned - I came back to my room and found my used hot drink mugs just returned to the desk for re-use! There was a previous guests hair left on the hotels toiletries bottle and wasn't cleaned at all for days until I decided to clean. The rooms are outdated and are not soundproof. If you get a room by the main large round pool you won't have quiet-ish time until the entertainment stops around 2300hrs which was hard for us with very young kids. 4. Entertainment was a bit naff- probably more suited to older/more mature guests Pros 1. Great location - while it doesn't have a private beach, it does have designated sun beds for hotel guests on the beach right in front of it. It's a pebble beach though. Also only a 10 min walk into Rhodes town and has plenty of shops/restaurants around 2. Staff at the hotel were lovely - can't fault them at all especially Irinia 3. Good food/restaurant varieties 4. Kids club was amazing - Irine&Marisia!! 5. Could get a sunbed/pool options & space

Stayed 7 nights in Aug 2024

8/10 Good

Abigail Louisa

24 August 2023

Liked: Staff & service, amenities

Disliked: Cleanliness, property conditions & facilities

For the price we paid through Expedia, the hotel is good. Not 5* and high quality that the brand seems to suggest though. The restaurants served good food but the buffet was very basic. 3 star quality compared to other all inclusive hotels. The food choices were all most the same every night. The restaurants seem very under staffed too, even though there’s lots of people working there. We went for brunch one morning and got told basically they had run out of everything because of the other guests so when I ordered the fruit pancakes, it was literally a pancake and syrup. The brunch restaurant was an absolute mess too. When we dined in the Italian restaurant, the service was very slow. I asked for an aperol spritz with my food and got told we usually would offer this but are too busy so pick a simpler drink. Not really 5* service. We ordered a lunch bag for a day trip and my vegetarian sandwich was literally tomato and lettuce. When you order one from the app it describes a lovely cheese roll in a lovely white chilled bag to keep your food cool all day. We got given a falling apart black bag and a paper bag. Don’t advertise it as so lovely if it’s so basic. The room we had was very dated and clearly needed a refurbishment compared to the other rooms we saw. Most of the hotel staff are very friendly. Great bar service! I think they are just overwhelmed with how many guests stay at the hotel. A few changes and the hotel would be great.

Stayed 7 nights in Aug 2023

10/10 Excellent

sharon

3 November 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

First time to rhodes and i was very impressed. The hotel is beautiful, clean and modern, tradional style bedroom (i think) but very spacious, very comfortable bed. Every single staff member was happy, always smiling and very helpful. All the food was amazing, great decent drinks and a huge choice of cocktails. I absolutely could not fault one thing. Great sea view room. Walking distance to new town where theres lots of bars, restaurants and shops. And not really much further to old town. If you don't mind maybe 20 mins walk. We will definitely be back. Thank you. Hope all the staff had a great last night closing meal and party, i am sure you have all worked very hard

Stayed 2 nights in Nov 2024

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