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"Excellent service. Great room. Front desk all staff were courteous and very helpful specially Turi Food / breakfast could be improved. Room service was great. Overall excellent. "

"Bintan Cassia has never failed my stays ever since from 2019 I visited the resort in total of 8 times. Their customer services are excellent, staffs are very friendly everywhere within the compound. The place is always so well upkeep, a feeling that I have visited a brand new resort always. I never grow tired of visiting Cassia Bintan and will always be my prior choice! "

"The service and hospitality of the hotel is top-notch! It has many facilities for young kids."

"Really nice one - great service , and surrounding "

"Friendly staff + welcome smile "

"Great Hotel and very friendly staff"

"Amazing stay. Staff are friendly as usual, place are clean."

"The check in was smooth and the property is well kept. "

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