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"Staff was exceptionally helpful Especially Eric and Victor, the managers. Would come back anytime I’m in the coty"

"Staffs are helpful and polite."

"Really like this property. Staff is always great and accommodating. Rooms are clean and comfortable. "

"Please see my other review regarding the rats or mice that the hotel is obviously infested with. However there wasn't enough room to also add - the sinks and showers do not freely drain, there is currently no Cafe their as claimed (apparently closed for the season, but maybe it is because of the pest problem?), they do a coffee and cupcakes / pastries in the morning - the cupcakes are good but you could be waiting up to 25 mins for coffee to be refilled? Gym facilities are good. Safety of the neighbourhood is not great, it is right on the fringe of the tenderloin and I wouldnt recommend any hotels in this area if you are looking for easy vegetarian options - i was paying about $60-80 per day just to order in food. There is no kettle, microwave in the rooms and fridge doesnt come as standard, but can be requested."

"Room was clean, staff was ok. Our sink plug was broken but didn't spoil our stay. The hotel is ideally placed for all the bay activities. We are staying again."

"Fresh breakfast, very friendly staff. Especially at the front desk. "

"Much better breakfast options than I anticipated, wifi wasn't particularly good, but staff was great & I appreciate breakfast being out early. They had fruit, hard boiled eggs, & some pastries among other options (waffles, cereal)"

"The a/c kept the stinky room cool, that is literally the only positive thing about this place. If giving negative stars was an option , I'd give it a -5 ⭐"

"Great. Would stay again."