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"This is the best guesthouse in the city. Located in the best area, beautifully designed and extremely comfortable. "

"Very friendly staff and family-friendly environment "

"Professional and friendly "

"It was a great place, clean and with warm staff..i enjoyed"

"Excellent"

"It's was okay they're aware of things they need to fix "

"My first 2 days were double booked so they moved me to another guest house, which was actually good but I had to go back to Eagle for breakfast!! On day 3 they put me in room 1. It was very large with a comfortable bed, however 1. The safe was broken 2. There was no plug in the bath. They said there was a water shortage. Eventually, the next day I got a plug. Their pool was "green" and unusable. The TV did not work. They changed it twice but I never got to see a program. When they finally said it was sorted when I clicked on a program a message came up saying rhe max number of users had been reached so I could not access it. I finally gave up. The young lady in charge of breakfast and my room was outstanding."

"Abundance of wildlife found close your lodge…"

"Have been using Redlands for over 20 years - even celebrated milestone family events at the hotel. Never again - it is in a very poor state of disrepair with many things broken and staff have an apathetic attitude towards customer service. Dont believe the manager when she says the air conditioners are being fixed - we were told the same thing nearly a year ago and still broken. We chose to give Redlands another chance because of the convenience of its location - rather be inconvenienced and stay elsewhere! A great shame! "