Find all hotels by America's Best Inns in Richmond, TX

"Upon check-in, Joshua went well above and beyond my expectations to accommodate my requests. That is the epitome of customer service. I would rate cleanliness at 5, however there was a long brown hair stuck to the back of the bathroom door so long that it startled me. The facility obviously is old. I wouldn't say in disrepair because you can see that it's maintained, but I'll say age deteriorating. The facility is 3 Star rated, however it's a solid 2.5. Overall, it's a nice place to stay and I would return. "

"Clean room"

"Clean place, nice people "

"I absolutely love this hotel. I appreciate the amenities, cleanliness, and breakfast, but most of all, the staff is exceptional with their professionalism, knowledge, and down-to-earth attitude. Hats off to Reggie, the manager—this is my new favorite spot whenever I am in town. I feel comfortable and safe with my family."

"Very good property"

"Excellent gym, breakfast at bloom and bees was great "

"The hotel was nice however my biggest complaint would be about the housekeeping service. We requested for housekeeping expecting the dirty sheets and pillowcases to be replaced with clean ones however upon inspecting we realized that they were not replaced but flipped over. The floors also weren’t vacuumed because the same crumbs and dirt on the floor was still there after the service. The rating would have been higher however after what we experienced with the housekeeping service it raises the question if the sheets present when we checked in was ever washed or replaced. Also the elevator was quite slow. "

"The guests and amount of chaos at the hotel made us feel unsafe. There were 12 -14 motorcyclists parked in the garage, that would blast music and smoke pot, no one told them to turn the music off or leave the garage. They were all in the lobby, and made inappropriate comments to us."

"It was amazing, Alfred was awesome. Great location. Highly recommend. "