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Best Western Premier Richmond City Gateway

3.0 star property
Hotel with free breakfast, in the vicinity of The National

Choose dates to view prices

Photo gallery for Best Western Premier Richmond City Gateway

Premium bedding, down comforters, pillowtop beds, in-room safe
Seasonal outdoor pool, pool umbrellas, sun loungers
Reception
Exterior
Lobby
Best Western Premier Richmond City Gateway is minutes from the airport, offering convenience and comfort. Enjoy American cuisine at The Victor Bar & Grill, swim in the seasonal outdoor pool, or work out in the gym. Free in-room WiFi and helpful staff complete the experience.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Parking included
The current price is AED 303
AED 352 total
includes taxes & fees
30 Nov - 1 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Blackout drapes/curtains
Premium bedding
Down duvet
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Blackout drapes/curtains
Premium bedding
Down duvet
Pillowtop bed
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Blackout drapes/curtains
Premium bedding
Down duvet
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Blackout drapes/curtains
Premium bedding
Down duvet
Pillowtop bed
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Blackout drapes/curtains
Premium bedding
Down duvet
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Blackout drapes/curtains
Premium bedding
Down duvet
Pillowtop bed
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Blackout drapes/curtains
Premium bedding
Down duvet
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Blackout drapes/curtains
Premium bedding
Down duvet
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

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AED 487 total
includes taxes & fees
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About the neighborhood

Map
4303 Commerce Road, Richmond, VA, 23234

What's nearby

  • Virginia Commonwealth University - 8 min drive - 10.7 km
  • The National - 9 min drive - 10.0 km
  • Broad Street - 9 min drive - 9.7 km
  • Greater Richmond Convention Center - 9 min drive - 10.7 km
  • Maymont Park - 13 min drive - 14.4 km

Getting around

  • Richmond Main Street Station - 9 min drive
  • Richmond Intl. Airport (RIC) - 16 min drive

Restaurants

  • ‪Wendy's - ‬3 min drive
  • ‪7-Eleven - ‬4 min drive
  • ‪Hardee's - ‬4 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Burger King - ‬3 min drive

About this property

Best Western Premier Richmond City Gateway

Hotel near Virginia Commonwealth University
Located close to Broad Street and Allianz Amphitheater at Riverfront, Best Western Premier Richmond City Gateway provides free full breakfast, a grocery/convenience store, and a coffee shop/cafe. The on-site American cuisine restaurant, Victory Bar & Grill, offers breakfast and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • A seasonal outdoor pool along with sun loungers and pool umbrellas
  • Free self parking and extended parking
  • Express check-out, express check-in, and a vending machine
  • A 24-hour front desk, a ballroom, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All 167 rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with shower/tub combinations and free toiletries
  • 50-inch Smart TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

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  • Parking included
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 361 reviews
The price is AED 342
AED 397 total
includes taxes & fees
4 Nov - 5 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Victory Bar & Grill

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3,778 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 29 to May 30:
  • Swimming pool
The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May 25 to September 07
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Bells
Holiday Inn Bells Hotel
Holiday Inn Bells Hotel Richmond South Road
Holiday Inn Richmond South City Gateway Hotel
Holiday Inn Richmond South-Bells Road Hotel Richmond
Holiday Inn Richmond South Bells Road Hotel
Holiday Inn Bells Road Hotel
Holiday Inn Bells Road
Holiday Inn Richmond South City Gateway
Premier Richmond City Gateway
Holiday Inn Richmond South City Gateway
Best Western Premier Richmond City Gateway Hotel
Best Western Premier Richmond City Gateway Richmond
Best Western Premier Richmond City Gateway Hotel Richmond

Frequently asked questions

Does Best Western Premier Richmond City Gateway have a pool?

Yes, this property has a seasonal outdoor pool. The pool is closed seasonally each year from August 29 to May 30.

Is Best Western Premier Richmond City Gateway pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Premier Richmond City Gateway?

Self parking and extended parking are free at this property.

What time is check-in at Best Western Premier Richmond City Gateway?

Check-in start time: 3 PM; Check-in end time: 2 AM.

What time is check-out at Best Western Premier Richmond City Gateway?

Check-out is at 11 AM.

Where is Best Western Premier Richmond City Gateway located?

Situated near the airport, this hotel is within 9 mi (15 km) of The National, Virginia Commonwealth University, and Allianz Amphitheater at Riverfront. Greater Richmond Convention Center and Altria Theater are also within 9 mi (15 km).

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Reviews

Best Western Premier Richmond City Gateway Reviews

8.0

Very Good

8.2

Cleanliness

8.0

Amenities

8.6

Staff & service

8.2

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 471 out of 1004 reviews
Rating 8 - Good. 232 out of 1004 reviews
Rating 6 - Okay. 136 out of 1004 reviews
Rating 4 - Poor. 72 out of 1004 reviews
Rating 2 - Terrible. 93 out of 1004 reviews

Reviews

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made sure that my stay was good.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sergio David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast qas so delicious
Stayed 1 night in Oct 2025

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome and the restaurant being inside the hotel made dinner very convenient after traveling all day
Stayed 1 night in Sep 2025

10/10 Excellent

Hatshepsut

Liked: Cleanliness, amenities
Excellent customer service. Clean and comfortable hotel room.
Stayed 1 night in Oct 2025

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying and the location is accessible to any area within 20 mins which is great
Stayed 3 nights in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Staff was very courteous. The on site restaurant is recommended. The burger was great. I will stay in this hotel again when an over-night in Richmond is required.
Stayed 1 night in Oct 2025

6/10 Okay

Keisha

Liked: Staff & service
Staff were nice, but the facility can be more clean
Stayed 2 nights in Oct 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
All good and welcoming.
Stayed 1 night in Oct 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area, great staff, truthfully enjoyed my stay. Thanks BW.
Stayed 2 nights in Oct 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, off I95. Hotel very clean, comfortable accommodations. Yes, Will stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Nice remodel
Stayed 3 nights in Oct 2025

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful hotel and the staff was awesome!
Stayed 2 nights in Aug 2025

8/10 Good

tanesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so easy, the people were friendly and welcoming, the room was cozy and clean. Would definitely stay again!
Stayed 1 night in Aug 2025

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Look no further. This is one of the best in the area. Great staff, clean rooms and good breakfast at a decent price. This is the place to stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue was key card for room malfunctioning but otherwise a really great stay. Keep it up.
Stayed 2 nights in Oct 2025

8/10 Good

Mercy

Liked: Staff & service, amenities
Great staff
Stayed 1 night in Aug 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean room, great bed, great amenities, pool and fitness center were nice, wonderful staff, good breakfast, nice bar/restaurant. Very convenient to I-95. We will definitely stay here again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so helpful and friendly, as were the folks in the attached restaurant. The woman managing the morning breakfast for our two mornings was helpful and friendly. Our room was so comfortable and nicely appointed. If there had been a night light in the bathroom, I would declare this hotel perfect for our nights on the road.
Stayed 2 nights in Sep 2025

10/10 Excellent

christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had a nice lobby. Breakfast was plentiful with a great variety.
Stayed 2 nights in Aug 2025

10/10 Excellent

Maryann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are a nice size, beds are comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Juan Luis Linan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great location, staff was accommodating and friendly!
Stayed 1 night in Jun 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great restaurant/bar attached to hotel. Staff very friendly and helpful. Hotel is clean and well maintained. Very good value for money, and good location if traveling on I-95.
Stayed 4 nights in Jul 2025

8/10 Good

Gadwin

Liked: Cleanliness
Good overall
Stayed 1 night in Aug 2025

10/10 Excellent

Marisol

Staff was wonderful. The rooms were great. Had a great experience. Thank you.
Stayed 4 nights in Aug 2025