4/10 Poor
Judith
Business traveler
16 Sep, 2024
Disliked: Cleanliness, amenities, property conditions & facilities
Checking in was efficient and the woman was pleasant. I found the hotel a bit difficult to find since it sits back off the road and behind a restaurant. The sign is not clearly visible from certain angles while driving through unfamiliar territory.
I was disappointed that a hotel with "by Wyndam" in its name was not better in the cleanliness category. I expected the fixtures and furnishings to show age, but there is no excuse for dead bugs, dust, hair and dirt to be on the floor, on top of the toilet tank, in corners, in the tub, etc. The refrigerator needed a good cleaning, too.
The bathroom door was not closeable, getting stuck due to lack of floor clearance. There was old urine on the base of the toilet.
I killed 11 German cockroaches of varying sizes with one being an adult female with egg case, so timely pest control, if any, is obviously lacking.
I had some Deep Woods Off in my vehicle which I sprayed around and under the bed since I had 3 uninvited bedmates that I dispatched. I slept with the lights on to hopefully, avoid a full-on invasion overnight.
The bed was acceptable and appeared to be clean. I did not see or feel evidence of bedbugs.
My luggage stayed in the vehicle to avoid bringing uninvited critters home.
I informed the front desk receptionist of the issues with the room and she graciously thanked me for letting her know, as she was not aware of the problems. Now she is.
Clorox was used in the room.
Would I stay there again? Not if I can help it.
Judith
Stayed 1 night in Sep 2024