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Hilton Garden Inn Richmond Innsbrook

3.0 star property
Hotel in Glen Allen with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Hilton Garden Inn Richmond Innsbrook

Indoor pool
Reception
Lobby
Lobby
Exterior
The Hilton Garden Inn Richmond Innsbrook is a convenient base in the business district. Guests appreciate the helpful staff and modern comforts like the spa tub, indoor pool, and 24-hour fitness center. The Great American Grill serves American dishes, and rooms include WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Hot Tub
  • Parking available
The current price is AED 304
AED 354 total
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for King

Flat-screen TV, pay movies

King

8.6 out of 10
Excellent
(60 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Designer toiletries
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Flat-screen TV, pay movies

Room, 2 Queen Beds

8.2 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Designer toiletries
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible Bathtub

Combined shower/tub, free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible Bathtub

7.4 out of 10
Good
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Hearing Accessible

Flat-screen TV, pay movies

Room, 2 Queen Beds, Hearing Accessible

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub

Combined shower/tub, free toiletries, hair dryer, towels

Studio Suite, 1 King Bed, Accessible Bathtub

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
  • 52 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite

Flat-screen TV, pay movies

Studio Suite

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible Shower

Bathroom shower

Room, 1 King Bed, Accessible Shower

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible

Flat-screen TV, pay movies

Room, 1 King Bed, Hearing Accessible

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible Shower

Bathroom shower

Studio Suite, 1 King Bed, Accessible Shower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

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AED 397 total
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About the neighborhood

Map
4050 Cox Rd, Glen Allen, VA, 23060

What's nearby

  • Short Pump Town Center - 3 min drive - 3.8 km
  • Henrico Doctors' Hospital - 7 min drive - 8.2 km
  • University of Richmond - 10 min drive - 11.2 km
  • Lewis Ginter Botanical Garden - 12 min drive - 13.8 km
  • Virginia Commonwealth University - 15 min drive - 20.1 km

Getting around

  • Richmond Staples Mill Road Station - 12 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • ‪Panera Bread - ‬10 min walk
  • ‪Cupertino's NY Bagels & Deli - ‬8 min walk
  • ‪Silver Diner - ‬5 min walk
  • ‪Capital Ale House - ‬1 min walk
  • ‪Chipotle Mexican Grill - ‬9 min walk

About this property

Hilton Garden Inn Richmond Innsbrook

Hotel near Short Pump Town Center
A grocery/convenience store, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Hilton Garden Inn Richmond Innsbrook. For some rest and relaxation, visit the hot tub. The on-site American cuisine restaurant, Great American Grill, offers breakfast and dinner. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Continental breakfast (surcharge), self parking (surcharge), and express check-out
  • Coffee/tea in the lobby, a ballroom, and an elevator
  • A TV in the lobby, ATM/banking services, and free newspapers
  • Guest reviews say great things about the helpful staff
Room features
All 155 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

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Drury Plaza Hotel Richmond

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
9.6 out of 10, Exceptional, 2,793 reviews
The price is AED 404
AED 470 total
includes taxes & fees
5 Nov - 6 Nov
Drury Plaza Hotel Richmond

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 5.12 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9 to 20 for adults and USD 9 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 2,080 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 9 to 20 for adults, and USD 9 to 20 for children
  • Self parking fee: USD 5.12 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 7 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Innsbrook
Hilton Garden Inn Richmond
Hilton Garden Inn Richmond Innsbrook
Hilton Garden Inn Richmond Innsbrook Glen Allen
Hilton Garden Inn Richmond Innsbrook Hotel
Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen
Richmond Hilton Garden Inn
Glen Allen Hilton
Hilton Garden Inn Glen Allen
Hilton Glen Allen
Hilton Richmond Innsbrook
Hilton Garden Inn Richmond Innsbrook Hotel
Hilton Garden Inn Richmond Innsbrook Glen Allen
Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen

Frequently asked questions

Does Hilton Garden Inn Richmond Innsbrook have a pool?

Yes, this property has an indoor pool. Pool access is from 7 AM–11 PM.

Is Hilton Garden Inn Richmond Innsbrook pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Richmond Innsbrook?

Self parking is available for USD 5.12 per day.

What time is check-in at Hilton Garden Inn Richmond Innsbrook?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hilton Garden Inn Richmond Innsbrook?

Check-out is at noon. Late check-out is available for USD 50 (subject to availability).

Where is Hilton Garden Inn Richmond Innsbrook located?

Situated near the airport, this hotel is 1.8 mi (2.8 km) from Elk's Lodge and 2.5 mi (4 km) from Short Pump Town Center. Virginia Hospital & Health is 2.9 mi (4.7 km) away.

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Hilton Garden Inn Richmond Innsbrook Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 508 out of 1023 reviews
Rating 8 - Good. 247 out of 1023 reviews
Rating 6 - Okay. 113 out of 1023 reviews
Rating 4 - Poor. 84 out of 1023 reviews
Rating 2 - Terrible. 71 out of 1023 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

LITICIA

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a single woman traveling with her dog! Lovely grounds to walk, great bar and restaurant, nice rooms. Price was very competitive with area hotels. Really just a perfect stay.
Stayed 4 nights in Sep 2025

8/10 Good

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not get rooms beside each other like requested but the location was great and able to walk to lots of dining options.
Stayed 1 night in Oct 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Clean and very comfortable.
Stayed 1 night in Sep 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a retired woman traveling alone, I felt very safe.
Stayed 1 night in Aug 2025

10/10 Excellent

Jenni

Liked: Cleanliness, staff & service, property conditions & facilities
Short stay, wish we had a longer stay
Stayed 1 night in Aug 2025

8/10 Good

Cherrelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining options in the area and staff working the desk being considerate about what times for check in.
Stayed 2 nights in Aug 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location right next to short pump shopping center. I enjoyed my 1 night stay will definitely book again.
Stayed 1 night in Jun 2025

8/10 Good

Earl

Bed is very comfortable. There is a restaurant in the lobby and some restaurants nearby.
Stayed 1 night in Aug 2025

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
The tv channel options were limited.
Stayed 2 nights in Oct 2025

4/10 Poor

Alexander

Disliked: Cleanliness, amenities, property conditions & facilities
Only one elevator worked, room was not terribly clean, breakfast was really below average and overpriced. Pillows were not good and bed was somewhat lumpy. Not many machines in the gym. Overall the hotel was very “mid“ at best.
Stayed 2 nights in Oct 2025

6/10 Okay

James

Liked: Staff & service
Hot tub not hot
Stayed 2 nights in Oct 2025

6/10 Okay

SALENA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Facility needs some major repairs done.
Stayed 1 night in Sep 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities
The Hotel is nicely convenient to where i needed to be. Some confusion at the Front Desk upon checking in on Charges i wasnt aware of. The Hallways are on the darker side, lighter paint choices would fix that. Shower had very poor water pressure, but the room was clean and comfortable
Stayed 1 night in Sep 2025

10/10 Excellent

Landon

Liked: Cleanliness, staff & service, amenities
Elevators were damaged but otherwise very nice
Stayed 2 nights in Jul 2025

8/10 Good

Lisa

Liked: Staff & service, property conditions & facilities
Excellent staff, clean. Delicious food.
Stayed 1 night in Apr 2025

8/10 Good

Lee

Liked: Cleanliness, amenities, property conditions & facilities
Good experience
Stayed 1 night in Jun 2025

10/10 Excellent

Lysia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly! Would have loved to upgrade to a suite but maybe next stay I’ll go ahead and book it ahead with of time. Blessed this property was pet friendly. The pool was nice as well.
Stayed 5 nights in May 2025

8/10 Good

Christi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
okay
Stayed 2 nights in Aug 2025

6/10 Okay

Janice

Disliked: Cleanliness
When you first walk into the lobby of the building, you are greeted by a huge fan. No AC. Then when you walk to see the pool, another large fan. The pool was small and the water appeared to be green. The carpet needed to be clean. Smelled dirty. That goes for the hallways and the room carpert. The bed was fine. The water pressure for the shower was not good. I feel that the hotel needs some remodeling and more attention is needed for the cleanliness of the property.
Stayed 1 night in Sep 2025

8/10 Good

mary ann

Liked: Cleanliness, amenities, property conditions & facilities
Convenient to where I was working, friendly front desk staff, clean. Only complaint is that the microwave cord didn't reach the outlet, so I had to move it to a lower shelf to use it.
Stayed 1 night in May 2025

2/10 Terrible

James

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Poor management

The worst experience for a Hilton property should be shut down
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hospitality

Great staff and hotel! Unfortunately the elevators was out of order but the staff hospitality and service made up for the inconvenience. The best hotel ive stayed outside the RVA area so far!
Stayed 2 nights in Jan 2025

10/10 Excellent

Sara

Liked: Staff & service, property conditions & facilities
Friendly staff. Check in was easy peasy!
Stayed 1 night in Jan 2025

10/10 Excellent

ima.

Liked: Cleanliness, staff & service
It was very quite and peaceful
Stayed 2 nights in Jan 2025

10/10 Excellent

Devon

Liked: Cleanliness, amenities, property conditions & facilities
Very nice property. The staff were okay but the hotel was great and all the amenities
Stayed 1 night in Nov 2024