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Hyatt Place Richmond/Innsbrook

3.0 star property
Hotel in Glen Allen with free breakfast and a 24-hour fitness center

Choose dates to view prices

Hyatt Place Richmond/Innsbrook offers genuine hospitality with practical amenities. Energize at the 24-hour gym, enjoy the free breakfast buffet, connect with in-room WiFi, and use convenient dry cleaning services. The attentive staff consistently leaves a positive impression.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Gym
The current price is AED 371
AED 431 total
includes taxes & fees
17 Nov - 18 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, Multiple Beds (2 Double Beds with Sofa Bed)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, Multiple Beds (2 Double Beds with Sofa Bed)

8.2 out of 10
Very good
(24 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2025
Premium bedding
  • 35 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(53 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2025
Premium bedding
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2025
Premium bedding
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed (High Floor)

7.6 out of 10
Good
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2025
Premium bedding
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Multiple Beds (High Floor)

Premium bedding, desk, laptop workspace, blackout drapes

Room, Multiple Beds (High Floor)

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2025
Premium bedding
  • 35 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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8.6 out of 10, Excellent, 1,006 reviews
The price is AED 403
AED 468 total
includes taxes & fees
24 Nov - 25 Nov
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About the neighborhood

Map
4100 Cox Rd, Glen Allen, VA, 23060

What's nearby

  • Short Pump Town Center - 3 min drive - 3.8 km
  • Elk's Lodge - 4 min drive - 3.4 km
  • Henrico Doctors' Hospital - 6 min drive - 8.2 km
  • University of Richmond - 11 min drive - 11.2 km
  • Lewis Ginter Botanical Garden - 12 min drive - 14.7 km

Getting around

  • Richmond Staples Mill Road Station - 12 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • ‪Wawa - ‬12 min walk
  • ‪Panera Bread - ‬9 min walk
  • ‪Cupertino's NY Bagels & Deli - ‬9 min walk
  • ‪Chipotle Mexican Grill - ‬8 min walk
  • ‪Silver Diner - ‬4 min walk

About this property

Hyatt Place Richmond/Innsbrook

Hotel remodeled in 2025 and located near Short Pump Town Center
You can look forward to a free breakfast buffet, a coffee shop/cafe, and a bar at Hyatt Place Richmond/Innsbrook. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
Additional perks include:
  • Self parking (surcharge), express check-out, and express check-in
  • A banquet hall, smoke-free premises, and meeting rooms
  • An elevator, a TV in the lobby, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 124 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and separate sitting areas. Guest reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • 42-inch HDTVs with premium channels and DVD players
  • Wardrobes/closets, separate sitting areas, and mini fridges

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8.2 out of 10, Very Good, 1,005 reviews
The price is AED 291
AED 338 total
includes taxes & fees
7 Dec - 8 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room crib
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)

Business services

  • 1,195 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Renovated entire property - March 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 5.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Richmond/Innsbrook
Hyatt Place Richmond/Innsbrook Glen Allen
Hyatt Place Richmond/Innsbrook Hotel
Hyatt Place Richmond/Innsbrook Hotel Glen Allen
Glen Allen Hyatt
Hyatt Glen Allen
Hyatt Place Richmond Innsbrook
Hyatt Place Richmond/Innsbrook Hotel
Hyatt Place Richmond/Innsbrook Glen Allen
Hyatt Place Richmond/Innsbrook Hotel Glen Allen

Frequently asked questions

Is Hyatt Place Richmond/Innsbrook pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 100 per accommodation, per stay. A cleaning fee of USD 100 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hyatt Place Richmond/Innsbrook?

As of 11 November 2025, prices found for a 1-night stay for 2 adults at Hyatt Place Richmond/Innsbrook on 17 November 2025 start from $117.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hyatt Place Richmond/Innsbrook?

Self parking is available for USD 5.00 per night.

What time is check-in at Hyatt Place Richmond/Innsbrook?

Check-in start time: 3 PM; Check-in end time: 1:00 AM.

What time is check-out at Hyatt Place Richmond/Innsbrook?

Check-out is at 11 AM.

Where is Hyatt Place Richmond/Innsbrook located?

Located in the heart of Glen Allen, this hotel is 1.7 mi (2.8 km) from Elk's Lodge and 2.5 mi (4 km) from Short Pump Town Center. Virginia Hospital & Health and Regency Square Mall are also within 6 mi (10 km).

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Reviews

Hyatt Place Richmond/Innsbrook Reviews

7.8

Good

7.8

Cleanliness

8.0

Location

8.4

Staff & service

7.8

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 427 out of 1001 reviews
Rating 8 - Good. 242 out of 1001 reviews
Rating 6 - Okay. 157 out of 1001 reviews
Rating 4 - Poor. 88 out of 1001 reviews
Rating 2 - Terrible. 87 out of 1001 reviews

Reviews

10/10 Excellent

Reginald

Liked: Cleanliness, amenities, property conditions & facilities
Excellent breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Zakiyyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From beginning to end everything was just amazing
Stayed 2 nights in Nov 2025

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and in a safe area.
Stayed 1 night in Oct 2025

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
The room was PERFECT !!!!! Thank you so much for guiding us to this hotel. It was so close to the Tin Pan music venue and just a nice clean spacious room. The breakfast was good, all though could have used a little more heat to keep it warm. But all i all , it was good ! Hyatt Place is one of our most favorite hotels to stay at !!!
Stayed 1 night in Oct 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for the west end of Richmond. Convenient, nice property.
Stayed 2 nights in Jul 2025

10/10 Excellent

Letitia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really big and the breakfast was great.
Stayed 1 night in Jun 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for our family.
Stayed 1 night in May 2025

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located, renovated, decent
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The tv service was a little lack luster. It didn’t seem like there were a whole lot of channels and no way to connect to home streaming services.
Stayed 2 nights in Oct 2025

6/10 Okay

Benjamin James

Liked: Cleanliness, staff & service, amenities
Granted its a Hyatt Place not a Hyatt, my expectation was a bit let down when i found this out. Overall the stay was nice, location was nice and convenient. The "polish" and craftsmanship of rooms and amenities was not what the typical Hyatt provides, i just had to adjust my expectation.
Stayed 4 nights in Aug 2025

4/10 Poor

wanyu

Disliked: Cleanliness, amenities, property conditions & facilities
We used to like Hyatt Place for its chic, clean, and easygoing vibe, perfect for a short stay. Unfortunately, this time it didn’t feel as clean and comfortable as before, which was a bit disappointing
Stayed 1 night in Aug 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a 4 night stay here and it was very good overall. Great location and surprisingly walkable to some decent dining and other shops. Felt safe, nice parking, and quiet area.
Stayed 4 nights in May 2025

10/10 Excellent

Boyon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They never came to clean the room in 2 days. I didn’t like that
Stayed 2 nights in Oct 2025

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to so many dining options and also proximity to an electric car charger, so I didn’t have to travel far go supercharger.
Stayed 2 nights in May 2025

8/10 Good

Zenith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice area and quiet
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Will definitely stay again

Very comfortable stay. Housekeeping needs a little more attention to detail, but overall everything was comfortable and clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious and really good breakfast
Stayed 1 night in Aug 2024

6/10 Okay

Christine

Liked: Cleanliness
The room was nice except that the bathroom door grazed the toilet when opened and closed. Not enough workers at breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Eric

Very good staff and amenities
Stayed 1 night in Mar 2024

10/10 Excellent

Darrius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Feb 2025

2/10 Terrible

Linda L

Disliked: Cleanliness, property conditions & facilities, room comfort
This property is under construction and there were buckets everywhere to help with leaks. The condition of the property was poor.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great except the styrofoam plates for breakfast.
Stayed 2 nights in Nov 2024

8/10 Good

Louis Alberto Del

Liked: Cleanliness, staff & service, amenities
The property was just fine and the staff was friendly. The only issue we had is the at the building was being remodeled.
Stayed 3 nights in Dec 2024

10/10 Excellent

Dawn

Liked: Amenities, property conditions & facilities
It was very clean and great breakfast. The staff was very nice. It seemed more like a business hotel, but we were treated well with family of 6, two of them were my grandsons.
Stayed 3 nights in Apr 2024