Find all hotels by Independent in Rila Mountains

"The stay was ok, nothing special. No one went above and beyond. Not the best customer service but was not bad either"

"The position of the hotel is perfect, with a view onto the ski road, and one minute from the ski lift. We stayed at the end of the season, so they were winding down. The hotel is tired and needs a refurb, but as a base to ski from it is fine. "

"Old furniture and not really good mattress but very clean. Decent breakfast, kind staff, but not always helpful and sometimes wait too long to respond. The view is great. "

"Amazing hotel and very clean "

"friendly and helpful staff, good location "

"Great location, close to gondola station, bars restaurants, supermarkets etc but nice quiet area and no disturbance."

"Was very relaxing and central location to the everything. A lot of amenities and in walking distance."

"Nice hotel and clean. Quite a bit out of the main town so if you dont have a car its a long walk there / back. Rooms were very loud, could hear people talking all night and hear doors banginfg etc. Also our room on the second floor had a constant whirring noise like from a large pipe or boiler or something. MAde it hard to sleep , that and the uncomfy beds & pillows"

"The room was the worst hotel room I’ve ever seen and certainly nowhere near 4 star. Everything is Broken and filthy with insects and bugs. Food was just as bad no variety at all, pointless going half board as we had to eat out most of the time as it was so bad. The facilities are neglected the customer care non existent and most nights there was screaming and fighting from locals at the front reception leaving clubs and bars . Incredibly unsafe for families and poor value for money. Worst experience at any hotel ever! "