"What an amazing stay at the Butler Arms Hotel in Waterville. From the moment we arrived, we were made to feel incredibly welcome. The hotel is spotlessly clean, beautifully presented, and the views are absolutely stunning.
The greeting we received was exceptional. The gentleman called Brian who welcomed us went above and beyond, finding us a parking space and personally showing us to our room. That level of personal service really makes a difference.
Every single member of staff we encountered was friendly, attentive and genuinely committed to making our stay enjoyable. Nothing was too much trouble.
Breakfast was also excellent, with a great choice and everything prepared to a very high standard.
We also had a fantastic meal at Charlie’s Restaurant. The food was top quality. My wife had the steak, which was absolutely outstanding, while the scallops were equally delicious.
Overall, a truly wonderful experience from start to finish. Fantastic hotel, amazing views, exceptional staff and superb food. We would highly recommend the Butler Arms Hotel and Charlie’s Restaurant and would definitely return."