Search Guest Houses in Riverside Station

"I booked a room with one king bed through Expedia, and the reservation clearly confirmed that room type. However, when I arrived at the hotel, the room had two twin beds instead. When I returned to the front desk to address the issue, I was told that all of the king rooms were already booked, even though my reservation specified a king bed. What made the experience more frustrating was the lack of assistance from the front desk staff. There was little effort to help resolve the situation or offer any alternative solution. In addition, I had prepaid for breakfast, but the breakfast vouchers were not provided during check in and I had to remind the staff to give them to me. Overall, the stay was disappointing because the room type I reserved and paid for was not honored, and the service during check in did not reflect the level of hospitality I expected."

"Everything was great! "

"Desk staff excellent. Crispan in particular"

"Great"

"Clean, safe, nice staff, easy parking. I loved the rolling table under the desk for working. "

"The room was gorgeous, clean, and I was most impressed with my stay."

"Clean room, adequate breakfast, friendly staff. Free parking. Only issue was it took a long time for the shower water to get hot. Good budget option in an are where few exist."

"Things were broken in room. No tray to hold coffee filter in machine. Bags of garbage in hallway. Staff was great though"

"We were there for a dance competition. The front desk gave another family in our group a later check out but wouldn’t give me the same late check out time claiming she was limited to giving that time for check out. It was a Sunday so the hotel wasn’t fully booked. She didn’t give us the same check out time simply because she didn’t want to not because she couldn’t. Doesn’t seem like good business practice to value some customer needs but not others. I understand a late check out is a courtesy but the same gesture should be given to all customers "